ZipRecruiter

Log In

1

Psap Jobs (NOW HIRING)

InterSources Inc

PSAP engineer

San Ramon, CA · On-site

The PSAP engineer will be responsible for testing and certifying 911 PSAP hardware and software, developing test plans, documenting defects, and working with various teams to resolve issues.

Luzerne County

PSAP Supervisor

Wilkes Barre, PA · On-site

$56K/yr

Description THIS POSITION WILL REMAIN POSTED UNTIL FILLED The PSAP Supervisor, reporting to the PSAP Coordinator under the direction of the 911 Operations Administrator, is responsible for overseeing ...

Luzerne County, PA

PSAP Supervisor

Wilkes Barre, PA · On-site

$56K/yr

Promptly inform the Lead PSAP Supervisor and PSAP Manager of any calls that may have been mishandled. * Confirm that 9-1-1 call-taking and dispatching are in accordance with Departmental Standard ...

Ashley Hughes-Jefferson Consulting LLC

$90 - $130/hr

E-911 or PSAP integration experience * Wireshark * Ribbon Communications / Sonus / Genband * NG911 public-safety communications background or familiarity Your resume should clearly identify your ...

New

next page

Showing results 1-20

All JobsPsap Jobs

Psap information

See salary details

$14

$24

$35

How much do psap jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for psap in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.

What is a PSAP?

PSAP stands for Public Safety Answering Point. These are specialized call centers responsible for answering emergency calls, such as 911, and dispatching the appropriate emergency services like police, fire, or medical assistance. PSAPs are staffed by trained professionals who quickly assess situations and coordinate emergency response efforts to ensure public safety. Their role is critical in providing timely help during emergencies, and they use advanced technology to locate callers and manage resources. PSAPs operate 24/7 and are a vital link between the public and emergency responders.

What are the key skills and qualifications needed to thrive as a Public Safety Answering Point (PSAP) dispatcher?

To thrive as a PSAP Dispatcher, you need strong multitasking abilities, quick decision-making skills, and typically a high school diploma with specialized training in emergency communications. Familiarity with computer-aided dispatch (CAD) systems, radio communication tools, and emergency response protocols is essential. Exceptional communication, emotional resilience, and the ability to remain calm under pressure are standout soft skills in this role. These skills and qualities are crucial for ensuring timely, accurate responses to emergencies and supporting public safety effectively.

What are some common challenges faced by PSAP professionals, and how can new hires prepare for them?

PSAP professionals often encounter high-stress situations, including handling emergency calls involving life-or-death circumstances. Common challenges include managing caller anxiety, prioritizing multiple simultaneous incidents, and maintaining composure under pressure. New hires can prepare by developing strong communication skills, practicing active listening, and familiarizing themselves with the technology and protocols used in dispatch centers. Participating in training simulations and seeking support from experienced colleagues can also help ease the transition into this fast-paced environment.

What is the difference between Psap vs Emergency Dispatcher?

AspectPsapEmergency Dispatcher
CertificationsTypically requires 911 dispatcher certification, CPR, and first aidSimilar certifications, often including 911 dispatcher training and CPR
Work EnvironmentOperates in Public Safety Answering Points (PSAPs), handling emergency callsWorks in emergency call centers, dispatching police, fire, or medical services
Employer & IndustryPublic safety agencies, governmentPublic safety agencies, government, private security

Both Psaps and Emergency Dispatchers work in emergency call centers, handling urgent calls and dispatching services. While their roles are similar, Psaps are specifically the centers that receive 911 calls, whereas Emergency Dispatchers may also include dispatching non-emergency services. The certifications and work environments overlap significantly, making them closely related roles within public safety.

More about Psap jobs

What states have the most Psap jobs?

States with the most job openings for Psap jobs include:

What job categories do people searching Psap jobs look for?

The top searched job categories for Psap jobs are:

Psap jobs near you
Infographic showing various Psap job openings in the United States as of August 2026, with employment types broken down into 93% Full Time, 4% Part Time, 2% Contract, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $50,106 per year, or $24.1 per hour.

PSAP engineer

InterSources Inc

San Ramon, CA • On-site

Full-time

Re-posted 15 days ago

Job description

Job Summary:
InterSources Inc is a Certified Diverse Supplier and an Award-Winning Global Software Consultancy that offers innovative solutions for Digital Transformations. The PSAP engineer will be responsible for testing and certifying 911 PSAP hardware and software, developing test plans, documenting defects, and working with various teams to resolve issues.
Responsibilities:
• The candidate would be testing and certifying 911 PSAP (Public Service Answering Point) hardware and software and GIS systems with Emergency Services IP Network (ESINet).
• The candidate would be developing and executing test plans
• The candidate will be documenting defects and reporting test results.
• The candidate will need to work with call handling equipment and ESInet providers to investigate and determine the root cause as well as resolve issues.
• The candidate will need to perform systems integration and test
• The candidate needs to exhibit strong written and verbal communication skills. Will be working with multiple vendors, as well as multiple internal teams.
• Candidate must have attention to detail
• The candidate will need flexibility to work in a dynamic environment with shifting priorities
Qualifications:
Required:
• The candidate would be testing and certifying 911 PSAP (Public Service Answering Point) hardware and software and GIS systems with Emergency Services IP Network (ESINet).
• The candidate would be developing and executing test plans.
• The candidate will be documenting defects and reporting test results.
• The candidate will need to work with call handling equipment and ESInet providers to investigate and determine the root cause as well as resolve issues.
• The candidate will need to perform systems integration and test.
• The candidate needs to exhibit strong written and verbal communication skills.
• Will be working with multiple vendors, as well as multiple internal teams.
• Candidate must have attention to detail.
• The candidate will need flexibility to work in a dynamic environment with shifting priorities.
Company:
InterSources Inc. solves operational problems where protection, performance, compliance, AI, and workforce capability must work together. Founded in 2007, the company is headquartered in Fremont, USA, with a team of 501-1000 employees. The company is currently Late Stage.
InterSources logo

About InterSources

Sourced by ZipRecruiter

In 2007, Our journey began as pioneers in the realm of technology and security. Since then, InterSources Inc. has evolved into a trusted partner, leading the way in Cloud Security, Cybersecurity, PLG Consulting, Digital Transformation, and Professional Services. With a rich history of excellence and a forward-thinking approach, we continue to secure your digital future and drive innovation. Explore our legacy of success and discover the possibilities that lie ahead.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Fremont, CA, US

Social media

Twitter

View All InterSources Jobs

Apply