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Psap Jobs in California (NOW HIRING)

Apex Systems

Senior Technical Lead

Sacramento, CA · On-site

Public Safety Answering Point (PSAP) experience. * Telecommunications carrier migration experience. * VoIP, SIP, IP Telephony, and Network Infrastructure expertise. * Emergency communications systems ...

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Apex Systems

Senior Technical Lead

Sacramento, CA · On-site

$117.10 - $179.09/hr

Public Safety Answering Point (PSAP) experience.* Telecommunications carrier migration experience.* VoIP, SIP, IP Telephony, and Network Infrastructure expertise.* Emergency communications systems ...

New

Tyto Athene, LLC

911 Systems Program Manager

San Diego, CA · On-site

$120K - $170K/yr

... PSAP) across CONUS, Hawaii, and Guam. Technical knowledge of Next Generation 9-1-1 (NG9-1-1) systems, vendor coordination, stakeholder engagement with executives and agencies, and the ability to ...

Tyto Athene, LLC

911 Systems Program Manager

San Diego, CA · On-site

$120K - $170K/yr

... PSAP) across CONUS, Hawaii, and Guam. Technical knowledge of Next Generation 9-1-1 (NG9-1-1) systems, vendor coordination, stakeholder engagement with executives and agencies, and the ability to ...

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Psap information

See California salary details

$14

$23

$35

How much do psap jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for psap in California is $23.77, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $26.59 per hour, depending on experience, location, and employer.

What is a PSAP?

PSAP stands for Public Safety Answering Point. These are specialized call centers responsible for answering emergency calls, such as 911, and dispatching the appropriate emergency services like police, fire, or medical assistance. PSAPs are staffed by trained professionals who quickly assess situations and coordinate emergency response efforts to ensure public safety. Their role is critical in providing timely help during emergencies, and they use advanced technology to locate callers and manage resources. PSAPs operate 24/7 and are a vital link between the public and emergency responders.

What are the key skills and qualifications needed to thrive as a Public Safety Answering Point (PSAP) dispatcher?

To thrive as a PSAP Dispatcher, you need strong multitasking abilities, quick decision-making skills, and typically a high school diploma with specialized training in emergency communications. Familiarity with computer-aided dispatch (CAD) systems, radio communication tools, and emergency response protocols is essential. Exceptional communication, emotional resilience, and the ability to remain calm under pressure are standout soft skills in this role. These skills and qualities are crucial for ensuring timely, accurate responses to emergencies and supporting public safety effectively.

What are some common challenges faced by PSAP professionals, and how can new hires prepare for them?

PSAP professionals often encounter high-stress situations, including handling emergency calls involving life-or-death circumstances. Common challenges include managing caller anxiety, prioritizing multiple simultaneous incidents, and maintaining composure under pressure. New hires can prepare by developing strong communication skills, practicing active listening, and familiarizing themselves with the technology and protocols used in dispatch centers. Participating in training simulations and seeking support from experienced colleagues can also help ease the transition into this fast-paced environment.

What is the difference between Psap vs Emergency Dispatcher?

AspectPsapEmergency Dispatcher
CertificationsTypically requires 911 dispatcher certification, CPR, and first aidSimilar certifications, often including 911 dispatcher training and CPR
Work EnvironmentOperates in Public Safety Answering Points (PSAPs), handling emergency callsWorks in emergency call centers, dispatching police, fire, or medical services
Employer & IndustryPublic safety agencies, governmentPublic safety agencies, government, private security

Both Psaps and Emergency Dispatchers work in emergency call centers, handling urgent calls and dispatching services. While their roles are similar, Psaps are specifically the centers that receive 911 calls, whereas Emergency Dispatchers may also include dispatching non-emergency services. The certifications and work environments overlap significantly, making them closely related roles within public safety.

Is it hard to get hired as a Psap?

Getting hired as a Public Safety Answering Point (PSAP) telecommunicator typically requires passing a background check, completing specialized training, and demonstrating strong communication skills. Job openings can be competitive, but candidates with relevant certifications and experience in emergency dispatching often have an advantage.

How many years does it take to become a Psap?

Becoming a Public Safety Answering Point (PSAP) telecommunicator typically requires a high school diploma or equivalent, followed by on-the-job training or certification programs that can last from a few weeks to several months. Most positions do not require a specific number of years of experience, but candidates often need to complete emergency dispatch training and obtain relevant certifications such as E911 or CPR before starting the job.
What are popular job titles related to Psap jobs in California? For Psap jobs in California, the most frequently searched job titles are:
What job categories do people searching Psap jobs in California look for? The top searched job categories for Psap jobs in California are:
Psap jobs near you
Infographic showing various Psap job openings in California as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 6% Part Time, 2% Temporary, 5% Contract, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $49,450 per year, or $23.8 per hour.

We are having PSAP E911 Test engineer

krg technology inc

San Ramon, CA • On-site

Full-time

Re-posted 28 days ago

Job description

Company Description

Thanks & Regards
Kumar.T | Resourcing Executive
KRG Technologies, Inc.,
25000 Avenue Stanford, Suite #243, Valencia, CA 91355
Direct : 661-367-8000 Ext : 303 | www.krgtech.com

Job Description

Job description : PSAP E911 Test engineer
Location : San Ramon, CA
Duration : Contract
Mandatory Skills:
Windows desktop and server
Windows 7, 10
Windows Server 2003, 2008 or higher
Network protocols
TCP/IP, DHCP, SIP/RTP
Systems integration and test
Test planning, test case development, execution and reporting
Protocol analysis and troubleshooting, using Wireshark, Agilent, IRIS and/or other networking tools
HP ALM/QC, Jira, Bugzilla or other test and defect tracking tools
Performance/stability testing and test automation
Microsoft SQL 2008 or higher
Experience in VoIP products and technologies
Desirable Knowledge and Experience:
Hand-on experience in server room (racking, cabling)
Public Safety (911 and E911)
Experience with E911 call handling equipment (PSAP CPE), including setup and testing e.g.,
Intrado/West Viper
Cassidian/Airbus
microDATA /TCS
Solacom Guardian
Interact
Familiarity with next generation 911 Services - ESInet

Additional Information

All your information will be kept confidential according to EEO guidelines.

KRG Technologies logo

About KRG Technologies

Sourced by ZipRecruiter

KRG Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want. By leveraging for its clients its technological edge and right-sourcing advantage, KRG in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client. Headquartered in Valencia, California, KRG employs a unique global delivery platform to minister its offerings spanning from application development and maintenance to business process reengineering. With years of hands-on domain experience and international presence, we offer state-of-the-art solutions backed by our follow-the-sun service model in the most cost effective manner. We value our clientele for the trust reposed in us and our clientele admire us for our personalized approach and deep commitment to their success. Our biggest strength lies in technical expertise of our team and individual competency of our employees, which enables us to be the most befitting solution provider.

Industry

It services

Company size

201 - 500 Employees

Headquarters location

Valencia, CA, US

Year founded

2003

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