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Psap Jobs in Indiana (NOW HIRING)

Psap information

See Indiana salary details

$13

$22

$34

How much do psap jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for psap in Indiana is $22.92, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $25.62 per hour, depending on experience, location, and employer.

What is a PSAP?

PSAP stands for Public Safety Answering Point. These are specialized call centers responsible for answering emergency calls, such as 911, and dispatching the appropriate emergency services like police, fire, or medical assistance. PSAPs are staffed by trained professionals who quickly assess situations and coordinate emergency response efforts to ensure public safety. Their role is critical in providing timely help during emergencies, and they use advanced technology to locate callers and manage resources. PSAPs operate 24/7 and are a vital link between the public and emergency responders.

What are the key skills and qualifications needed to thrive as a Public Safety Answering Point (PSAP) dispatcher?

To thrive as a PSAP Dispatcher, you need strong multitasking abilities, quick decision-making skills, and typically a high school diploma with specialized training in emergency communications. Familiarity with computer-aided dispatch (CAD) systems, radio communication tools, and emergency response protocols is essential. Exceptional communication, emotional resilience, and the ability to remain calm under pressure are standout soft skills in this role. These skills and qualities are crucial for ensuring timely, accurate responses to emergencies and supporting public safety effectively.

What are some common challenges faced by PSAP professionals, and how can new hires prepare for them?

PSAP professionals often encounter high-stress situations, including handling emergency calls involving life-or-death circumstances. Common challenges include managing caller anxiety, prioritizing multiple simultaneous incidents, and maintaining composure under pressure. New hires can prepare by developing strong communication skills, practicing active listening, and familiarizing themselves with the technology and protocols used in dispatch centers. Participating in training simulations and seeking support from experienced colleagues can also help ease the transition into this fast-paced environment.

What is the difference between Psap vs Emergency Dispatcher?

AspectPsapEmergency Dispatcher
CertificationsTypically requires 911 dispatcher certification, CPR, and first aidSimilar certifications, often including 911 dispatcher training and CPR
Work EnvironmentOperates in Public Safety Answering Points (PSAPs), handling emergency callsWorks in emergency call centers, dispatching police, fire, or medical services
Employer & IndustryPublic safety agencies, governmentPublic safety agencies, government, private security

Both Psaps and Emergency Dispatchers work in emergency call centers, handling urgent calls and dispatching services. While their roles are similar, Psaps are specifically the centers that receive 911 calls, whereas Emergency Dispatchers may also include dispatching non-emergency services. The certifications and work environments overlap significantly, making them closely related roles within public safety.

Is it hard to get hired as a Psap?

Getting hired as a Public Safety Answering Point (PSAP) telecommunicator typically requires passing a background check, completing specialized training, and demonstrating strong communication skills. Job openings can be competitive, but candidates with relevant certifications and experience in emergency dispatching often have an advantage.

How many years does it take to become a Psap?

Becoming a Public Safety Answering Point (PSAP) telecommunicator typically requires a high school diploma or equivalent, followed by on-the-job training or certification programs that can last from a few weeks to several months. Most positions do not require a specific number of years of experience, but candidates often need to complete emergency dispatch training and obtain relevant certifications such as E911 or CPR before starting the job.
What are popular job titles related to Psap jobs in Indiana? For Psap jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Psap jobs in Indiana look for? The top searched job categories for Psap jobs in Indiana are:
Infographic showing various Psap job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 7% Part Time, 6% Contract, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $47,679 per year, or $22.9 per hour.

Senior Account Manager (Northern Indiana)

Motorola

Indianapolis, IN • On-site

$85K - $95K/yr

Full-time

Medical, Dental, Retirement

Posted 26 days ago


Motorola Solutions rating

8.7

Company rating: 8.7 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

19th of 157 rated electronics manufacturers


Job description

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.


Department OverviewMotorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. This Department is responsible for selling Motorola Solutions public safety applications to city, county and state agencies.
Job Description

Responsibilities:

  • Develop and implement a comprehensive sales plan for each target account and or geography and their buying centers covering the full portfolio of Motorola land, mobile, radio products and services, mobile video, Computer Aided Dispatch, 911 Software, Fixed Video, and more

  • Responsible for sales, strategic account planning and overall relationship management for a number of target customers for accounts in Northern Indiana.

  • Assemble and coordinate a diverse team of internal & external sales resources to assess customer's needs and address their requirements

  • Act as a trusted advisor to influence customer's technology platform decisions and develop preference and loyalty for Motorola Solutions

  • Proactively develop large project opportunities encompassing a wide range of LMR products and services

  • Proactively engage and lead channel partners in selling Motorola LMR products and services to customers buying centers where appropriate

  • Develop strong relationships with key decision makers and influencers within and outside of public safety; Sheriff, Mayor, CIO, Police Chief, Fire Chief and other officials in order to understand and influence technology and funding priorities

  • Proactively engage Motorola executive sponsors to build a strategic relationship to position long term opportunities for Motorola

  • Develop Motorola procurement vehicles for multiple solutions to be leveraged across an entire target account

Qualifications:

  • Bachelors Degree with 4+ years of sales, public safety, or military experience

  • OR 8+ years of sales, public safety, or military experience

  • Strong relationship development and management skills

  • Willingness and ability to be a strong self-starter and hunt to identify/create sales opportunities

  • Ability to develop and maintain relationships with a C-Level executives

  • Ability to lead a diverse group in addressing customer requirements

  • High tech solutions sales experience and working in PSAP's (Public Safety Answering Points) a plus

  • Knowledge of industry trends and best practices a plus

  • Experience utilizing channel partners to address customer requirements

Location/Travel:

  • Preferred candidates will live in Indiana

  • Must be willing to travel up to 50% of the time

Target Base Salary Range: $85,000 - $95,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

#LI-KF2


Basic Requirements
  • Bachelors Degree with 4+ years of sales, public safety, or military experience

  • OR 8+ years of sales, public safety, or military experience


Travel Requirements25-50%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes

Our U.S.Benefitsinclude:

  • Incentive Bonus Plans

  • Medical, Dental, Visionbenefits

  • 401K with Company Match

  • 10 Paid Holidays

  • GenerousPaidTime Off Packages

  • Employee Stock Purchase Plan

  • PaidParental & Family Leave

  • and more!


EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete thisReasonable Accommodations Formso we can assist you.


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About Motorola Solutions

Sourced by ZipRecruiter

At Motorola Solutions, we believe that everything starts with safety. It's the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class. As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways. At Motorola Solutions, we're ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.

Industry

Technology, communication and media

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1928