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Ticket Support Jobs in Indiana (NOW HIRING)

ClinDCast LLC

Epic PB Analyst

Zionsville, IN

This role focuses on break/fix ticket support, customer satisfaction, and expertise in Epic PB and claims workflows. Must-Have Skills: 1+ year of experience with Epic Community Connect Professional ...

allencounty

Part-Time Ticket Sales

Fort Wayne, IN

Your Role: As a Ticket Seller , you'll work directly under the Ticket Office Manager, ensuring ... Support other team members and take on additional tasks as assigned. What You Bring to the Team:

allencounty

Part-Time Ticket Sales

Fort Wayne, IN

Your Role: As a Ticket Seller , you'll work directly under the Ticket Office Manager, ensuring ... Support other team members and take on additional tasks as assigned. What You Bring to the Team:

The Allen County

Part-Time Ticket Sales

Fort Wayne, IN · On-site

$14.13/hr

Your Role: As a Ticket Seller , you'll work directly under the Ticket Office Manager, ensuring ... Support other team members and take on additional tasks as assigned. What You Bring to the Team:

AEG

Director / VP of Ticket Sales

Fishers, IN · On-site

... supporting a young, passionate, and highly coachable sales team. We are looking for someone who is ... Lead all season ticket, group sales, premium, and retention efforts to achieve revenue and ...

eJAmerica

IT Support Technician

Whitestown, IN · On-site

$25 - $30/hr

Documentation of inquiries and faults in a ticket system * Skills include Zebra printer support, windows support etc. Company Description We provide Management Consulting, Information Technology ...

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Ticket Support information

See Indiana salary details

$11

$23

$40

How much do ticket support jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for ticket support in Indiana is $23.82, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $26.97 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Ticket Support position, and why are they important?

To thrive as a Ticket Support professional, you need strong troubleshooting abilities, customer service skills, and a good understanding of technical concepts, often supported by experience in helpdesk or IT support roles. Familiarity with ticketing systems such as Zendesk, Jira, or Freshdesk, and sometimes ITIL certifications, is typically required. Excellent communication, patience, and problem-solving abilities help you resolve client issues efficiently and effectively. Mastery of these skills ensures prompt resolution of customer queries, leading to high satisfaction and seamless business operations.

What is a Ticket Support job?

A Ticket Support job involves assisting customers by responding to their inquiries, troubleshooting issues, and resolving concerns through a ticketing system. Support agents analyze problems, provide solutions, and escalate complex issues when necessary. This role requires strong communication skills, technical knowledge, and the ability to manage multiple customer requests efficiently.

What are the common challenges faced in a Ticket Support role and how can I overcome them?

Ticket Support professionals often encounter challenges such as managing a high volume of requests, handling complex or technical issues, and addressing frustrated customers. To navigate these effectively, it's important to stay organized, leverage the features of your ticketing platform to prioritize and track issues, and maintain clear, empathetic communication with users. Ongoing learning about the products or services you support can also help you troubleshoot more efficiently. Many teams provide regular training and collaborate closely, so don't hesitate to seek guidance or share knowledge. Building resilience and maintaining a helpful attitude are key to long-term success in this role.

What are popular job titles related to Ticket Support jobs in Indiana? For Ticket Support jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Ticket Support jobs in Indiana look for? The top searched job categories for Ticket Support jobs in Indiana are:
Ticket Support jobs near you
Infographic showing various Ticket Support job openings in Indiana as of June 2026, with employment types broken down into 3% As Needed, 3% Full Time, 75% Part Time, 1% Temporary, and 18% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $49,540 per year, or $23.8 per hour.
Epic PB Analyst

Epic PB Analyst

ClinDCast LLC

Zionsville, IN

Full-time

Posted 25 days ago

Job description

Seeking a skilled Epic Community Connect Professional Billing Analyst to support affiliate offices with daily billing tasks, issue resolution, and customer service. This role focuses on break/fix ticket support, customer satisfaction, and expertise in Epic PB and claims workflows.
Must-Have Skills:
1+ year of experience with Epic Community Connect Professional Billing & Claims
Strong knowledge of Epic Charge Router
Experience with ServiceNow
Exceptional customer service and communication skills
Self-motivated and able to work independently
Required Certifications:
Epic Resolute Professional Billing
Epic PB Claims
Preferred Skills:
Experience with Epic Reporting Workbench and Dashboards
Knowledge of RHC and/or FQHC billing
Anesthesia or Hospital Billing experience
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About ClinDCast

Sourced by ZipRecruiter

ClinDCast is at the forefront of shaping the future of healthcare by partnering with globally recognized healthcare organizations and offering them innovative solutions and expert guidance. Our suite of services is designed to cater to a broad range of needs of healthcare organizations, including healthcare IT innovation, electronic health record (EHR) implementation & optimizations, data conversion, regulatory and quality reporting, enterprise data analytics, FHIR interoperability strategy, payer-to-payer data exchange, and application programming interface (API) strategy. With 15+ Years Of Healthcare IT Industry Experience, ClinDCast Is A Trusted Partner For Payers, Providers, And Lifesciences Organizations, Enabling Them To Deliver Exceptional Product And Solutions For Their Customers.

Industry

Health care and social assistance

Company size

11 - 50 Employees

Headquarters location

Wesley Chapel, FL, US

Social media

Twitter

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