Zionsville, IN · On-site
This role focuses on break/fix ticket support, customer satisfaction, and expertise in Epic PB and claims workflows. Must-Have Skills: 1+ year of experience with Epic Community Connect - Professional ...
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Zionsville, IN · On-site
This role focuses on break/fix ticket support, customer satisfaction, and expertise in Epic PB and claims workflows. Must-Have Skills: 1+ year of experience with Epic Community Connect - Professional ...
Required 2 Years Exp w/research, problem solving, troubleshooting via multiple resources to assist with data clean up & quality for both ticket support and contracts. Required Strong problem-solving ...
Required 2 Years Exp w/research, problem solving, troubleshooting via multiple resources to assist with data clean up & quality for both ticket support and contracts. Required Strong problem-solving ...
Exp w/research, problem solving, troubleshooting via multiple resources to assist with data clean up & quality for both ticket support and contracts. * Strong problem-solving skills to assess ...
Quick apply
Exp w/research, problem solving, troubleshooting via multiple resources to assist with data clean up & quality for both ticket support and contracts. * Strong problem-solving skills to assess ...
Indianapolis, IN · On-site
$21.47 - $25/hr
Experience in research, problem-solving, and troubleshooting via multiple resources to assist with data cleanup and quality for both ticket support and contracts. Required: Strong problem-solving ...
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Indianapolis, IN · On-site
$21.47 - $25/hr
Experience in research, problem-solving, and troubleshooting via multiple resources to assist with data cleanup and quality for both ticket support and contracts. Required: Strong problem-solving ...
Your Role: As a Ticket Seller , you'll work directly under the Ticket Office Manager, ensuring ... Support other team members and take on additional tasks as assigned. What You Bring to the Team:
Your Role: As a Ticket Seller , you'll work directly under the Ticket Office Manager, ensuring ... Support other team members and take on additional tasks as assigned. What You Bring to the Team:
Fort Wayne, IN · On-site
Your Role: As a Ticket Seller , you'll work directly under the Ticket Office Manager, ensuring ... Support other team members and take on additional tasks as assigned. What You Bring to the Team:
Fort Wayne, IN · On-site
Your Role: As a Ticket Seller , you'll work directly under the Ticket Office Manager, ensuring ... Support other team members and take on additional tasks as assigned. What You Bring to the Team:
Fort Wayne, IN · On-site
$14.13/hr
Your Role: As a Ticket Seller , you'll work directly under the Ticket Office Manager, ensuring ... Support other team members and take on additional tasks as assigned. What You Bring to the Team:
Fort Wayne, IN · On-site
$14.13/hr
Your Role: As a Ticket Seller , you'll work directly under the Ticket Office Manager, ensuring ... Support other team members and take on additional tasks as assigned. What You Bring to the Team:
WHAT YOU'LL DO As a member of the Ticket Office Event Staff, you'll support ticket operations during Brickyard Weekend. In this role, you'll assist guests, provide outstanding customer service, and ...
WHAT YOU'LL DO As a member of the Ticket Office Event Staff, you'll support ticket operations during Brickyard Weekend. In this role, you'll assist guests, provide outstanding customer service, and ...
$29.50 - $41/hr
A working knowledge of ticket support systems, such as Salesforce * Familiarity with generative AI models (ChatGPT, Gemini, etc.) and prompt development. * Experience with data analytics tools for ...
$29.50 - $41/hr
A working knowledge of ticket support systems, such as Salesforce * Familiarity with generative AI models (ChatGPT, Gemini, etc.) and prompt development. * Experience with data analytics tools for ...
$29.50 - $41/hr
A working knowledge of ticket support systems, such as Salesforce * Familiarity with generative AI models (ChatGPT, Gemini, etc.) and prompt development. * Experience with data analytics tools for ...
$29.50 - $41/hr
A working knowledge of ticket support systems, such as Salesforce * Familiarity with generative AI models (ChatGPT, Gemini, etc.) and prompt development. * Experience with data analytics tools for ...
$29.50 - $41/hr
A working knowledge of ticket support systems, such as Salesforce * Familiarity with generative AI models (ChatGPT, Gemini, etc.) and prompt development. * Experience with data analytics tools for ...
$29.50 - $41/hr
A working knowledge of ticket support systems, such as Salesforce * Familiarity with generative AI models (ChatGPT, Gemini, etc.) and prompt development. * Experience with data analytics tools for ...
$29.50 - $41/hr
A working knowledge of ticket support systems, such as Salesforce * Familiarity with generative AI models (ChatGPT, Gemini, etc.) and prompt development. * Experience with data analytics tools for ...
$29.50 - $41/hr
A working knowledge of ticket support systems, such as Salesforce * Familiarity with generative AI models (ChatGPT, Gemini, etc.) and prompt development. * Experience with data analytics tools for ...
$29.50 - $41/hr
A working knowledge of ticket support systems, such as Salesforce * Familiarity with generative AI models (ChatGPT, Gemini, etc.) and prompt development. * Experience with data analytics tools for ...
$29.50 - $41/hr
A working knowledge of ticket support systems, such as Salesforce * Familiarity with generative AI models (ChatGPT, Gemini, etc.) and prompt development. * Experience with data analytics tools for ...
$29.50 - $41/hr
A working knowledge of ticket support systems, such as Salesforce * Familiarity with generative AI models (ChatGPT, Gemini, etc.) and prompt development. * Experience with data analytics tools for ...
$29.50 - $41/hr
A working knowledge of ticket support systems, such as Salesforce * Familiarity with generative AI models (ChatGPT, Gemini, etc.) and prompt development. * Experience with data analytics tools for ...
$29.50 - $41/hr
A working knowledge of ticket support systems, such as Salesforce * Familiarity with generative AI models (ChatGPT, Gemini, etc.) and prompt development. * Experience with data analytics tools for ...
$29.50 - $41/hr
A working knowledge of ticket support systems, such as Salesforce * Familiarity with generative AI models (ChatGPT, Gemini, etc.) and prompt development. * Experience with data analytics tools for ...
$29.50 - $41/hr
A working knowledge of ticket support systems, such as Salesforce * Familiarity with generative AI models (ChatGPT, Gemini, etc.) and prompt development. * Experience with data analytics tools for ...
$29.50 - $41/hr
A working knowledge of ticket support systems, such as Salesforce * Familiarity with generative AI models (ChatGPT, Gemini, etc.) and prompt development. * Experience with data analytics tools for ...
$29.50 - $41/hr
A working knowledge of ticket support systems, such as Salesforce * Familiarity with generative AI models (ChatGPT, Gemini, etc.) and prompt development. * Experience with data analytics tools for ...
$29.50 - $41/hr
A working knowledge of ticket support systems, such as Salesforce * Familiarity with generative AI models (ChatGPT, Gemini, etc.) and prompt development. * Experience with data analytics tools for ...
$29.50 - $41/hr
A working knowledge of ticket support systems, such as Salesforce * Familiarity with generative AI models (ChatGPT, Gemini, etc.) and prompt development. * Experience with data analytics tools for ...
$29.50 - $41/hr
A working knowledge of ticket support systems, such as Salesforce * Familiarity with generative AI models (ChatGPT, Gemini, etc.) and prompt development. * Experience with data analytics tools for ...
$29.50 - $41/hr
A working knowledge of ticket support systems, such as Salesforce * Familiarity with generative AI models (ChatGPT, Gemini, etc.) and prompt development. * Experience with data analytics tools for ...
$29.50 - $41/hr
A working knowledge of ticket support systems, such as Salesforce * Familiarity with generative AI models (ChatGPT, Gemini, etc.) and prompt development. * Experience with data analytics tools for ...
$29.50 - $41/hr
A working knowledge of ticket support systems, such as Salesforce * Familiarity with generative AI models (ChatGPT, Gemini, etc.) and prompt development. * Experience with data analytics tools for ...
$29.50 - $41/hr
A working knowledge of ticket support systems, such as Salesforce * Familiarity with generative AI models (ChatGPT, Gemini, etc.) and prompt development. * Experience with data analytics tools for ...
$11.89 - $14.45
2% of jobs
$14.45 - $17.01
11% of jobs
$18.44 is the 25th percentile. Wages below this are outliers.
$17.01 - $19.57
22% of jobs
The median wage is $21.52 / hr.
$19.57 - $22.13
20% of jobs
$22.13 - $24.68
16% of jobs
$25.89 is the 75th percentile. Wages above this are outliers.
$24.68 - $27.24
9% of jobs
$27.24 - $29.80
8% of jobs
$29.80 - $32.36
5% of jobs
$32.36 - $34.91
4% of jobs
$34.91 - $37.47
1% of jobs
$37.47 - $40.03
1% of jobs
$11
$23
$40
To thrive as a Ticket Support professional, you need strong troubleshooting abilities, customer service skills, and a good understanding of technical concepts, often supported by experience in helpdesk or IT support roles. Familiarity with ticketing systems such as Zendesk, Jira, or Freshdesk, and sometimes ITIL certifications, is typically required. Excellent communication, patience, and problem-solving abilities help you resolve client issues efficiently and effectively. Mastery of these skills ensures prompt resolution of customer queries, leading to high satisfaction and seamless business operations.
A Ticket Support job involves assisting customers by responding to their inquiries, troubleshooting issues, and resolving concerns through a ticketing system. Support agents analyze problems, provide solutions, and escalate complex issues when necessary. This role requires strong communication skills, technical knowledge, and the ability to manage multiple customer requests efficiently.
Ticket Support professionals often encounter challenges such as managing a high volume of requests, handling complex or technical issues, and addressing frustrated customers. To navigate these effectively, it's important to stay organized, leverage the features of your ticketing platform to prioritize and track issues, and maintain clear, empathetic communication with users. Ongoing learning about the products or services you support can also help you troubleshoot more efficiently. Many teams provide regular training and collaborate closely, so don't hesitate to seek guidance or share knowledge. Building resilience and maintaining a helpful attitude are key to long-term success in this role.
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ClinDCast is at the forefront of shaping the future of healthcare by partnering with globally recognized healthcare organizations and offering them innovative solutions and expert guidance. Our suite of services is designed to cater to a broad range of needs of healthcare organizations, including healthcare IT innovation, electronic health record (EHR) implementation & optimizations, data conversion, regulatory and quality reporting, enterprise data analytics, FHIR interoperability strategy, payer-to-payer data exchange, and application programming interface (API) strategy. With 15+ Years Of Healthcare IT Industry Experience, ClinDCast Is A Trusted Partner For Payers, Providers, And Lifesciences Organizations, Enabling Them To Deliver Exceptional Product And Solutions For Their Customers.
Health care and social assistance
11 - 50 Employees
Wesley Chapel, FL, US
