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Logmein Jobs in Indiana (NOW HIRING)

Experience with Zebra printers/scanners, Nexthink, and remote tools (LogMeIn) * Knowledge of SCCM, Citrix, and workspace management platforms * Certifications like CompTIA A+, MCP/MCSE, or OEM certs ...

... LogMeIn) · Knowledge of SCCM, Citrix, and workspace management platforms · Certifications like CompTIA A+, MCP/MCSE, or OEM certs are a plus, not mandatory · Professional communication ...

Logmein information

What is the difference between Logmein vs Help Desk Technician?

AspectLogmeinHelp Desk Technician
Primary RoleRemote IT support and remote access managementProviding technical support to end-users and troubleshooting hardware/software issues
Required SkillsRemote access tools, basic networking, troubleshootingCustomer service, troubleshooting, hardware/software knowledge
Work EnvironmentRemote or on-site, IT support teamsHelp desks, call centers, IT departments
CertificationsOptional, such as CompTIA A+ or Network+Often preferred, such as CompTIA A+ or HDI certifications

Logmein is primarily a remote access and IT support tool used by professionals to manage systems remotely, while Help Desk Technicians are support staff providing technical assistance directly to users. Both roles require technical knowledge, but Logmein is a software tool, whereas Help Desk Technicians are service providers. Understanding these differences helps in choosing the right career path or tool for your needs.

What are popular job titles related to Logmein jobs in Indiana?

For Logmein jobs in Indiana, the most frequently searched job titles are:

What cities in Indiana are hiring for Logmein jobs?

Cities in Indiana with the most Logmein job openings:

L2 Desktop Support Technician

Gr8ttek, LLC

Princeton, IN • On-site

$55 - $75/hr

Other

Posted 6 days ago


Job description

What You’ll Do
  • Troubleshoot desktops, laptops, mobile devices, printers, and peripherals
  • Support Windows, Mac (lightly), and Apple iOS (iPhones/iPads)
  • Log and track issues in ServiceNow
  • Troubleshoot Zebra scanners and printers
  • Handle imaging (PXE/USB), installs, upgrades, and break-fix activities
  • Manage devices with Intune, Active Directory, VPN, and Zscaler firewall
  • Provide VIP/executive support and exceptional customer service
What We’re Looking For
  • 5–7 years of IT support experience
  • Strong skills in hardware/software troubleshooting with OEMs
  • Experience with Zebra printers/scanners, Nexthink, and remote tools (LogMeIn)
  • Knowledge of SCCM, Citrix, and workspace management platforms
  • Certifications like CompTIA A+, MCP/MCSE, or OEM certs are a plus, not mandatory
  • Professional communication, punctuality, and customer-focused mindset
Overview

The L2 Deskside Support Technician provides on-site, second-level IT support at customer locations. This role ensures smooth operations by troubleshooting hardware, software, and network issues, supporting end-user devices, and collaborating with technical teams to deliver high-quality service.

Key Responsibilities
  • Provide hands‑on support for desktops, laptops, mobile devices, printers, video conferencing equipment, and peripherals
  • Troubleshoot and resolve incidents related to network and computing devices, escalating when necessary
  • Support remote engineering teams in application packaging, software distribution, image management, MDM, virtualization, and workspace security
  • Deliver priority services for executive and VIP users
  • Maintain accurate documentation in ServiceNow and contribute to reporting requirements
  • Perform IMAC (Install, Move, Add, Change) and break‑fix activities
  • Carry out preventative maintenance and follow SME instructions for infrastructure support
  • Ensure exceptional customer service and professional communication across organizational levels
Technical Skills
  • Strong knowledge of Windows and Mac OS, including installation, upgrades, and troubleshooting
  • Experience with Apple iOS devices (iPhones, iPads) setup, reinstall, and support
  • Expertise in imaging computers via PXE or USB (offline media)
  • Familiarity with Intune for device management
  • Proficiency with ServiceNow ticketing system
  • Troubleshooting hardware issues with OEMs (printers, computers, phones)
  • Zebra printer and scanner support
  • Experience with Zscaler firewall, VPN, and Active Directory
  • Remote desktop support tools (LogMeIn)
  • Nexthink for end‑user analytics
  • Knowledge of SCCM, Citrix, and similar platforms for workspace services
  • Understanding of TCP/IP networking, domains, and server‑client operations
  • Hands‑on experience with infrastructure equipment (rack/stack, cabling, data center devices)
  • Familiarity with backup operations and tape management
Interpersonal Skills
  • Excellent customer interaction and communication skills
  • Logical, analytical approach with strong problem‑solving ability
  • Independent, punctual, and detail‑oriented
  • Professional demeanor under pressure, with emphasis on grooming and presentation
Experience & Certifications
  • 5–7 years of relevant IT support experience
  • CompTIA A+, MCP/MCSE certifications are desirable
  • OEM certifications preferred
  • ITIL knowledge is advantageous
Language Requirements
  • Fluency in English (Spanish is a plus) for customer interaction
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