... LogMeIn, WebEx, VNC, etc.) • Good communication, team orientation and organizational skills. • Applicant must be able to work independently and with team members, self-motivated, and able to ...
... LogMeIn, WebEx, VNC, etc.) • Good communication, team orientation and organizational skills. • Applicant must be able to work independently and with team members, self-motivated, and able to ...
... tools (LogMeIn, WebEx, VNC, etc.) Good communication, team orientation and organizational skills. Applicant must be able to work independently and with team members, self-motivated, and able to ...
... tools (LogMeIn, WebEx, VNC, etc.) Good communication, team orientation and organizational skills. Applicant must be able to work independently and with team members, self-motivated, and able to ...
Logmein information
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What is the difference between Logmein vs Help Desk Technician?
| Aspect | Logmein | Help Desk Technician |
|---|---|---|
| Primary Role | Remote IT support and remote access management | Providing technical support to end-users and troubleshooting hardware/software issues |
| Required Skills | Remote access tools, basic networking, troubleshooting | Customer service, troubleshooting, hardware/software knowledge |
| Work Environment | Remote or on-site, IT support teams | Help desks, call centers, IT departments |
| Certifications | Optional, such as CompTIA A+ or Network+ | Often preferred, such as CompTIA A+ or HDI certifications |
Logmein is primarily a remote access and IT support tool used by professionals to manage systems remotely, while Help Desk Technicians are support staff providing technical assistance directly to users. Both roles require technical knowledge, but Logmein is a software tool, whereas Help Desk Technicians are service providers. Understanding these differences helps in choosing the right career path or tool for your needs.
Full-time
Posted 21 days ago
Job description
About Evens Time
Evens Time is a fourth generation, family-owned business that has been proudly serving the business community for all their Parking, Access Control, Surveillance, Crash Barriers, High Speed Overhead Door needs since 1934. We integrate the best people, processes, and technology to provide powerful, high performing, and secure parking solutions. Evens Time is headquartered in Indianapolis, IN with remote offices in Lexington, KY, Hebron, KY and Columbus, OH.
Our team is comprised hard working, self-motivated individual who provide innovative and advanced solutions for our customers. Which would not be possible without employees who strive for success, work together, and are hungry to learn, grow, and lead.
Description
PARC Field Service Technician
Job Summary
The PARC Field Service Technician is responsible for the installation and maintenance of Parking Access and Revenue Control systems. These systems consist of the following:
• Integrated revenue and access control applications
• Automatic vehicle identification
• Online credit card revenue controls
• Intercom systems
• Count monitoring and variable message sign controls
• Local and wide area networking
• Remote access communications
• Custom application integration using programmable logic controllers
• Serial and Ethernet data communications
• SQL and application servers
• Network and communications monitoring applications.
Work Environment Requirements:
• Able to work outdoors in all climates and conditions as needed
• Lift and/or move in excess of 50 lbs on a regular basis and up to 100 lbs on occasion
• At times, this position will require kneeling, bending, and working on ladders
• Work with hand and power tools as needed
• Working knowledge of desktop computers, Windows desktop OS, Windows Server OS, Ethernet networks, TCP/IP communications, Databases (SQL helpful but not necessary), Excel, email, remote communications tools (LogMeIn, WebEx, VNC, etc.)
• Good communication, team orientation and organizational skills.
• Applicant must be able to work independently and with team members, self-motivated, and able to organize and manage time efficiently.
• Maintain a valid driver's license and good driving record
• Occasional overnight trips
• Background check and periodic drug testing
Schedule
Normal work schedule is Monday through Friday, 8:00am to 5:00pm. As most of our customer have 24-hour operations, our team has a rotating on call service technician schedule. On call responsibilities include telephone support, remote access, and potentially onsite service to resolve emergency customer issues.
Locations:
We are currently looking for qualified technicians in the Columbus, OH area.
Requirements
Working knowledge of desktop computers, Windows desktop O/S, Windows Server O/S, Ethernet networks, TCP/IP communications, Databases (SQL helpful but not necessary), Excel, email, remote communications tools (Logmein, Webex, VNC, etc.)
Good communication, team orientation and organizational skills.
Previous experience in Parking Equipment, Access Control, and IP networks is helpful but not necessary. Experience in supporting a complete system application involving software and hardware, troubleshooting data communications, database maintenance, report generation, programmable logic controllers, etc. would be very helpful.
Applicant must be able to work independently and with team members, self-motivated, and able to organize and manage time efficiently.
Pass a background check and periodic drug testing.
A valid driver's license.
Willingness and aptitude to learn from our current staff, in house and vendors' online training resources.
Work Schedule:
Normal work schedule is Monday through Friday, 8:00am to 5:00pm. As our customer requires a 24/7 service availability, this position will have "on call" and after hours "call in" responsibilities such as telephone support, remote access and onsite service necessary to resolve any emergency customer issues (compensated).
Occasional overnight trips to attend systems manufacturer's training.
About Evens Time
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Indianapolis, IN, US
Year founded
1934