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Weekend Tier 3 Support Jobs (NOW HIRING)

KeenLogic

Tier III Support Technician

Washington, DC · On-site

$24.25 - $33.50/hr

UEM Tier III Support Technician KeenLogic is seeking a Tier III Support Technician to support the U.S. House of Representatives, Office of the Chief Administrative Officer (CAO) - House Information ...

KeenLogic

Tier III Support Technician

Washington, DC · On-site

$24.25 - $33.25/hr

UEM Tier III Support Technician KeenLogic is seeking a Tier III Support Technician to support the U.S. House of Representatives, Office of the Chief Administrative Officer (CAO) - House Information ...

Quinn Company CAT

Be Seen First

Tier III Support Technician

Whittier, CA · On-site

$29.10 - $35/hr

Support and triage IT tickets, providing Tier III level support when needed * Maintain documentation, SOPs, and knowledge base articles * Partner with leadership to identify recurring issues and ...

Apex Systems

Tier 3 Support Technician

Virginia Beach, VA · On-site

$80K - $95K/yr

Escalate complex issues to Tier II and Tier III support teams when necessary. * Work closely with infrastructure, network, security, and systems administration teams to ensure timely issue resolution.

Nerdio

Escalation Engineer (Tier 3 Support)

$80K - $100K/yr

About The Role When the hardest problems land in Nerdio's support queue, the Escalation Engineer is who they land with. This is a Tier 3 role built for engineers who thrive on deep investigation and ...

TecTammina

Tier 3 Support Engineer

Redmond, WA

Well Versed in Support process methodologies and escalation hierarchies Analyse live-site issues quickly and possess a thorough understanding of client/server architectures and high-availability ...

TGI MAIN COMPANY

Helpdesk Tier 3

Boca Raton, FL · On-site

$80K - $90K/yr

Helpdesk Tier 3 iPower Technologies is a growing IT Managed Services provider offering computer and ... Availability for After-Hours and weekend Support * Professional dress and demeanor required.

TGI Office Automation, Inc.

Helpdesk Tier 3

Caldwell, NJ · On-site

$80K - $90K/yr

Helpdesk Tier 3 iPower Technologies is a growing IT Managed Services provider offering computer and ... Availability for After-Hours and weekend Support * Professional dress and demeanor required.

TGI MAIN COMPANY

Helpdesk Tier 3

Cherry Hill, NJ · On-site

$80K - $90K/yr

Helpdesk Tier 3 iPower Technologies is a growing IT Managed Services provider offering computer and ... Availability for After-Hours and weekend Support * Professional dress and demeanor required.

TGI MAIN COMPANY

Helpdesk Tier 3

West Caldwell, NJ · On-site

$80K - $90K/yr

Helpdesk Tier 3 iPower Technologies is a growing IT Managed Services provider offering computer and ... Availability for After-Hours and weekend Support * Professional dress and demeanor required.

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Weekend Tier 3 Support information

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$44

How much do weekend tier 3 support jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for weekend tier 3 support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Weekend Tier 3 Support vs Weekend Network Support?

AspectWeekend Tier 3 SupportWeekend Network Support
CertificationsTypically Cisco, CompTIA, or vendor-specific certificationsSimilar certifications, often Cisco or network-specific
Work EnvironmentData centers, enterprise IT, technical support teamsNetwork operations centers, enterprise networks, troubleshooting
Employer & Industry UsageIT service providers, large corporations, telecomsTelecom companies, ISPs, large enterprises

Weekend Tier 3 Support and Weekend Network Support both require technical certifications and involve troubleshooting complex issues. While Tier 3 focuses on advanced support for various IT systems, Network Support specializes in network infrastructure. Both roles are vital in maintaining enterprise IT and network stability during weekend shifts.

What is considered Weekend Tier 3 Support?

Weekend Tier 3 Support involves providing advanced technical assistance during weekend hours, typically handling complex issues that Tier 1 and Tier 2 support cannot resolve. It requires in-depth knowledge of systems, troubleshooting skills, and often involves working outside regular business hours to ensure system stability and uptime.
More about Weekend Tier 3 Support jobs

What are the most commonly searched types of Tier 3 Support jobs?

The most popular types of Tier 3 Support jobs are:

What job categories do people searching Weekend Tier 3 Support jobs look for?

The top searched job categories for Weekend Tier 3 Support jobs are:

Weekend Tier 3 Support jobs near you
Infographic showing various Weekend Tier 3 Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Tier III Support Technician

KeenLogic

Washington, DC • On-site

$24.25 - $33.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

UEM Tier III Support Technician
KeenLogic is seeking a Tier III Support Technician to support the U.S. House of Representatives, Office of the Chief Administrative Officer (CAO) - House Information Resources, Office of IT Customer Solutions directorate (ITCS) to provide technical support services for the U.S. House of Representatives (House) in both Washington, DC and in district offices. ITCS provides a wide range of end user technology support services to House Members, Committees, Leadership Offices, and staff.
This position will serve as primary technical resource and solution-provider for ITCS and will interact with other technology groups both internal and external as appropriate to respond to user requests and/or problems. Candidate must be able to configure and troubleshoot Commercial Off-the-shelf (COTS) software, PCs, MACs, and mobile devices including smartphones, tablets, printers, and multifunction devices. Contractors must all be able to assist in installing and using House supported software, including messaging client software, word processors, web browsers, anti-virus software, and other internally developed applications. The contractors must possess an intermediate to advanced level of
knowledge working with various Windows, MAC, IOS and Android operating system software, as well as intermediate foundation knowledge of physical, network and application layers, tools such as the TCP/IP protocol commands for resolving reported issues.
KeenLogic offers Fortune 500-level benefits, including health, dental, and vision insurance, PTO, paid federal holidays, 401(k), and life insurance.
Position Details
  • Contract Length: Base year plus one option year (anticipated start of contract is September 29th, 2026)
  • Schedule: 40 hours/week
  • Core Hours: Monday - Friday during standard business hours
  • Location: Washington, DC and other district office locations as necessary
Required Qualifications
  • Bachelor's degree or relevant work experience with microcomputer hardware and software including networking and communications interfaces and relationships.
  • 1 year minimum experience supporting virtual conferencing solutions
  • Experience with MS Teams, WebEx, and Zoom applications preferred but not required.
  • 3 years minimum experience supporting clients using remote access software.
  • Experience/exposure Cisco AnyConnect.
  • 3 years minimum experience with Microsoft Windows 11 and Office 365 applications.
  • 3 years minimum experience supporting Mobile operating systems, i.e., iOS, Android.
  • 5 years minimum experience in an IT Call Center environment or Tier 2 support role.
  • 5 years minimum experience and advanced knowledge working with various Windows, MAC, iOS, Android operating system software.
  • 5 years minimum experience with Active Directory User & Account Administration.
  • 5 years minimum experience supporting Microsoft Office365 Pro Plus; SharePoint, and Exchange Online.
  • 5 years experience using BMC Remedy Incident and Change or Knowledge Management.
  • Extensive knowledge and experience with IT hardware, software networking and mobility systems for workstation and server messaging clients.
  • Experience with PowerShell/Power Automate required.
  • Must be able to physically lift up to 50 pounds of equipment.
  • Knowledge and experience with Microsoft Endpoint Manager (formerly SCCM) as well as Microsoft Deployment Tool. The candidate should be well versed in deploying computer images and applications packages.
  • Thorough knowledge and ability with the Microsoft Power Platform (primarily Power BI and Power Automate).
  • PowerShell scripting ability.
  • Demonstrated advanced technical skills and the ability to develop solutions to complex technical problems.
  • Possess more specialized technical support knowledge and skills.
  • Ability to solve complex problems.
  • Be able to interact with executive-level customers and management.
  • Possess excellent customer service skills.
  • Possess the ability to work in a fast-paced environment and meet challenging
  • deadlines.
  • Demonstrate excellent communication skills and telephone mannerism.
  • Demonstrate strong business/systems analysis experience working closely with users to resolve problems and capture new business requirements.
  • Be self-motivated to work supervised and unsupervised as needed.

Preferred Qualifications
  • Experience with Mobile device Management Console (AirWatch, Apple Business Manager)
  • ITIL qualification
  • MCP Office 365 Certification
  • CompTIA Certification preferred

Job Responsibilities and Duties
  • Be able to interact professionally with executive-level customers and management in resolving technical problems on an emergency basis.
  • Provide mobile device support, hardware/software installation and configuration support.
  • Provide support for House offices in installing and using House supported software.
  • Assist in developing user documentation/installation procedures.
  • Maintain the knowledge base of commonly used end-user software and a working knowledge of hardware products and commonly used accessories, e.g. USB camera's, accessories used for applications like Teams, Skype, etc.
  • Provide consulting support to the House offices.
  • Serve as a resource for solving user problems requiring an advanced level of technical support.
  • Migrate user data upon request.
  • Ability to create and image computers/laptops.
  • Configure workstations to include but not limited to profile information, printer, dual monitors as applicable, etc.
  • Must maintain a high degree of customer service for all support calls and adhere to all Quality Standards.
  • Provide support for application software installation and use.
  • Assist in developing user documentation/installation procedures.
  • Assist in providing technical assistance ranging from system information and/or documentation to system configuration and problem resolution.
  • Serve as the clearinghouse for posting "Alert" Notifications via Voice Mail, the House WEB Page, Usenet News Groups, and e-mail.
  • Maintain the knowledge base for all House Supported Software and a working knowledge of hardware and communication products.
  • Apt to learn and maintain knowledge of all House support software, Cloud base software products, and HIR Policies.
  • Willing to participate in HIR projects and initiatives for House customers.
  • Serve as a resource for solving user problems requiring an advanced level of technician support.
  • Serve as the technical resource and solution-provider for the Call Center support team.
  • Work closely with other HIR groups to support current technology.
  • Interact with other HIR groups as appropriate to efficiently respond to user requests/problems.
  • Partners with vendors to identify and resolve problems.
  • Confer with senior engineering staff to resolve more complex problems.
  • Perform other official duties as assigned.

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