Tier 3 Technician
Chicago, IL · On-site +1
Serve as the final escalation point for Tier 1 and Tier 2 support teams, resolving advanced ... Occasional after-hours or weekend work may be required for maintenance or critical incidents
Chicago, IL · On-site +1
Serve as the final escalation point for Tier 1 and Tier 2 support teams, resolving advanced ... Occasional after-hours or weekend work may be required for maintenance or critical incidents
Chicago, IL · On-site +1
Serve as the final escalation point for Tier 1 and Tier 2 support teams, resolving advanced ... Occasional after-hours or weekend work may be required for maintenance or critical incidents
Idaho Falls, ID · On-site
$18.50 - $25.50/hr
Recognize and escalate more difficult issues to Tier 2 and/or Tier 3 support. * During problem escalations, act as a liaison between customers and Tier 2 support. * Assist end users with installation ...
Idaho Falls, ID · On-site
$18.50 - $25.50/hr
Recognize and escalate more difficult issues to Tier 2 and/or Tier 3 support. * During problem escalations, act as a liaison between customers and Tier 2 support. * Assist end users with installation ...
Idaho Falls, ID · On-site
$45K - $55K/yr
Recognize and escalate more difficult issues to Tier 2 and/or Tier 3 support. * During problem escalations, act as a liaison between customers and Tier 2 support. * Assist end users with installation ...
Idaho Falls, ID · On-site
$45K - $55K/yr
Recognize and escalate more difficult issues to Tier 2 and/or Tier 3 support. * During problem escalations, act as a liaison between customers and Tier 2 support. * Assist end users with installation ...
Northwood, OH · On-site
Technical Support: Providing troubleshooting and support to the customer's and contract field ... weekends and/or holidays. * Overtime may be required and must be approved in advance by the ...
Northwood, OH · On-site
Technical Support: Providing troubleshooting and support to the customer's and contract field ... weekends and/or holidays. * Overtime may be required and must be approved in advance by the ...
Sandy, UT · On-site
Collaborate with Tier 1 support and Tier 3 support on escalations while meeting SLA targets * Effectively use Help Desk Ticket System to manage all tickets * Create and maintain technical ...
Sandy, UT · On-site
Collaborate with Tier 1 support and Tier 3 support on escalations while meeting SLA targets * Effectively use Help Desk Ticket System to manage all tickets * Create and maintain technical ...
Bexar, TX · On-site
$80K - $90K/yr
Provide support services to include Tier 3 level expertise through analysis, validation, and configuration of current services, which include, VMWare, Change Auditor, BitLocker, System Center ...
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Bexar, TX · On-site
$80K - $90K/yr
Provide support services to include Tier 3 level expertise through analysis, validation, and configuration of current services, which include, VMWare, Change Auditor, BitLocker, System Center ...
Apply Early
Provide support services to include Tier 3 level expertise through analysis, validation, and configuration of current services, which include, VMWare, Change Auditor, BitLocker, System Center ...
Provide support services to include Tier 3 level expertise through analysis, validation, and configuration of current services, which include, VMWare, Change Auditor, BitLocker, System Center ...
Lead Tier 3 operational support activities for enterprise infrastructure and network services. Serve as the primary escalation point for complex incidents, ensuring timely resolution. Coordinate and ...
Lead Tier 3 operational support activities for enterprise infrastructure and network services. Serve as the primary escalation point for complex incidents, ensuring timely resolution. Coordinate and ...
Austin, TX · On-site
Support team in managing time effectively, providing guidance for the team's workflow and setting ... Tier 3 Setter Pay Range: $23.50-$32.00/hour By submitting an application below, you are agreeing to ...
Austin, TX · On-site
Support team in managing time effectively, providing guidance for the team's workflow and setting ... Tier 3 Setter Pay Range: $23.50-$32.00/hour By submitting an application below, you are agreeing to ...
Support and maintain environments, including Windows Server, Microsoft 365, firewalls, and backup systems * Perform Microsoft 365 administration, including user management, permissions, and ...
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Support and maintain environments, including Windows Server, Microsoft 365, firewalls, and backup systems * Perform Microsoft 365 administration, including user management, permissions, and ...
Apply Early
Raleigh, NC · On-site
$101K - $169K/yr
Run Tier 3 support like a reliability engineering function by driving high severity incident response, operational excellence, and systemic risk reduction. * Oversee and own outcomes of customer ...
Raleigh, NC · On-site
$101K - $169K/yr
Run Tier 3 support like a reliability engineering function by driving high severity incident response, operational excellence, and systemic risk reduction. * Oversee and own outcomes of customer ...
Lakeland, FL · On-site
Kforce has a client that is seeking a Support Engineer (Tier III) in Lakeland, FL. Overview: The Support Engineer is responsible for resolving complex system and API issues that cannot be addressed ...
Lakeland, FL · On-site
Kforce has a client that is seeking a Support Engineer (Tier III) in Lakeland, FL. Overview: The Support Engineer is responsible for resolving complex system and API issues that cannot be addressed ...
Saint Petersburg, FL · Hybrid
$28.85 - $31.25/hr
We are currently seeking a Tier 3 IT Support Technician to support our federal government customer in St. Petersburg, FL . A hybrid work schedule may be considered following a successful probationary ...
Saint Petersburg, FL · Hybrid
$28.85 - $31.25/hr
We are currently seeking a Tier 3 IT Support Technician to support our federal government customer in St. Petersburg, FL . A hybrid work schedule may be considered following a successful probationary ...
Saint Petersburg, FL · Hybrid
$28.85 - $31.25/hr
We are currently seeking a Tier 3 IT Support Technician to support our federal government customer in St. Petersburg, FL . A hybrid work schedule may be considered following a successful probationary ...
Saint Petersburg, FL · Hybrid
$28.85 - $31.25/hr
We are currently seeking a Tier 3 IT Support Technician to support our federal government customer in St. Petersburg, FL . A hybrid work schedule may be considered following a successful probationary ...
Raleigh, NC · On-site
$101K - $169K/yr
Run Tier 3 support like a reliability engineering function by driving high severity incident response, operational excellence, and systemic risk reduction. * Oversee and own outcomes of customer ...
Raleigh, NC · On-site
$101K - $169K/yr
Run Tier 3 support like a reliability engineering function by driving high severity incident response, operational excellence, and systemic risk reduction. * Oversee and own outcomes of customer ...
Mclean, VA · On-site
$89K - $175K/yr
Provide Tier 3 support to the Network Operations Center (NOC). * Supports an organization's local area network (LAN), wide area network (WAN), customer networks, Intranet and Internet and other data ...
Mclean, VA · On-site
$89K - $175K/yr
Provide Tier 3 support to the Network Operations Center (NOC). * Supports an organization's local area network (LAN), wide area network (WAN), customer networks, Intranet and Internet and other data ...
Raleigh, NC · Hybrid
$101K - $169K/yr
Run Tier 3 support like a reliability engineering function by driving high severity incident response, operational excellence, and systemic risk reduction. * Oversee and own outcomes of customer ...
Raleigh, NC · Hybrid
$101K - $169K/yr
Run Tier 3 support like a reliability engineering function by driving high severity incident response, operational excellence, and systemic risk reduction. * Oversee and own outcomes of customer ...
Saint Petersburg, FL · On-site
$28.85 - $31.25/hr
We are currently seeking a Tier 3 IT Support Technician to support our federal government customer in St. Petersburg, FL . A hybrid work schedule may be considered following a successful probationary ...
Saint Petersburg, FL · On-site
$28.85 - $31.25/hr
We are currently seeking a Tier 3 IT Support Technician to support our federal government customer in St. Petersburg, FL . A hybrid work schedule may be considered following a successful probationary ...
Mclean, VA · On-site
$89K - $198K/yr
Provide Tier 3 support to the Network Operations Center (NOC). * Supports an organization's local area network (LAN), wide area network (WAN), customer networks, Intranet and Internet and other data ...
Mclean, VA · On-site
$89K - $198K/yr
Provide Tier 3 support to the Network Operations Center (NOC). * Supports an organization's local area network (LAN), wide area network (WAN), customer networks, Intranet and Internet and other data ...
La Porte, IN · On-site
$28 - $30/hr
As a Tier 3 representative, you will lead the resolution of critical incidents, support enterprise clients directly. You will drive root cause analysis, and ensure a seamless, high-quality customer ...
La Porte, IN · On-site
$28 - $30/hr
As a Tier 3 representative, you will lead the resolution of critical incidents, support enterprise clients directly. You will drive root cause analysis, and ensure a seamless, high-quality customer ...
$14.42 - $17.18
14% of jobs
$18.62 is the 25th percentile. Wages below this are outliers.
$17.18 - $19.93
21% of jobs
$19.93 - $22.68
14% of jobs
The median wage is $22.85 / hr.
$22.68 - $25.44
18% of jobs
$27.31 is the 75th percentile. Wages above this are outliers.
$25.44 - $28.19
12% of jobs
$28.19 - $30.94
6% of jobs
$30.94 - $33.70
4% of jobs
$33.70 - $36.45
3% of jobs
$36.45 - $39.20
3% of jobs
$39.20 - $41.96
3% of jobs
$41.96 - $44.71
1% of jobs
$14
$26
$44
| Aspect | Weekend Tier 3 Support | Weekend Network Support |
|---|---|---|
| Certifications | Typically Cisco, CompTIA, or vendor-specific certifications | Similar certifications, often Cisco or network-specific |
| Work Environment | Data centers, enterprise IT, technical support teams | Network operations centers, enterprise networks, troubleshooting |
| Employer & Industry Usage | IT service providers, large corporations, telecoms | Telecom companies, ISPs, large enterprises |
Weekend Tier 3 Support and Weekend Network Support both require technical certifications and involve troubleshooting complex issues. While Tier 3 focuses on advanced support for various IT systems, Network Support specializes in network infrastructure. Both roles are vital in maintaining enterprise IT and network stability during weekend shifts.
Full-time
This job post has expired today. Applications are no longer accepted.
Serve as the final escalation point for Tier 1 and Tier 2 support teams, resolving advanced technical issues across systems, networks, and applications.
Perform root cause analysis on recurring incidents and implement long-term solutions.
Provide onsite technical support at client location one day per week, including troubleshooting, maintenance, and relationship management.