Provide Tier 3 escalation support for complex terminal, platform, operating system, application, VPN, access, and infrastructure issues. * Coordinate with DLA program managers, system engineers ...
Provide Tier 3 escalation support for complex terminal, platform, operating system, application, VPN, access, and infrastructure issues. * Coordinate with DLA program managers, system engineers ...
Provide Tier 3 escalation support for complex terminal, platform, operating system, application, VPN, access, and infrastructure issues. * Coordinate with DLA program managers, system engineers ...
Provide Tier 3 escalation support for complex terminal, platform, operating system, application, VPN, access, and infrastructure issues. * Coordinate with DLA program managers, system engineers ...
Provide Tier 3 escalation support for complex terminal, platform, operating system, application, VPN, access, and infrastructure issues. * Coordinate with DLA program managers, system engineers ...
Provide Tier 3 escalation support for complex terminal, platform, operating system, application, VPN, access, and infrastructure issues. * Coordinate with DLA program managers, system engineers ...
NexGen Data Systems is seeking a SecureView Tier 3 Systems Administrator to provide senior on-site ... At least six years supporting specialized hardware, software, systems, networks, or infrastructure ...
NexGen Data Systems is seeking a SecureView Tier 3 Systems Administrator to provide senior on-site ... At least six years supporting specialized hardware, software, systems, networks, or infrastructure ...
IT Service Support Analyst 2
Columbus, OH · On-site
$26.78 - $30.87/hr
Provides Tier 1 and 2 support for supported software and hardware; escalates to Tier 3 support when necessary. May require occasional evening or weekend hours. Other duties as assigned. Required:
IT Service Support Analyst 2
Columbus, OH · On-site
$26.78 - $30.87/hr
Provides Tier 1 and 2 support for supported software and hardware; escalates to Tier 3 support when necessary. May require occasional evening or weekend hours. Other duties as assigned. Required:
Job Type Full-time Description NexGen Data Systems is seeking three on-site SecureView Tier 1-2 Support Specialists to provide direct user, terminal, access, connectivity, and operational support for ...
Job Type Full-time Description NexGen Data Systems is seeking three on-site SecureView Tier 1-2 Support Specialists to provide direct user, terminal, access, connectivity, and operational support for ...
Description NexGen Data Systems is seeking three on-site SecureView Tier 1-2 Support Specialists to provide direct user, terminal, access, connectivity, and operational support for the DLA SecureView ...
Description NexGen Data Systems is seeking three on-site SecureView Tier 1-2 Support Specialists to provide direct user, terminal, access, connectivity, and operational support for the DLA SecureView ...
Description NexGen Data Systems is seeking three on-site SecureView Tier 1-2 Support Specialists to provide direct user, terminal, access, connectivity, and operational support for the DLA SecureView ...
Description NexGen Data Systems is seeking three on-site SecureView Tier 1-2 Support Specialists to provide direct user, terminal, access, connectivity, and operational support for the DLA SecureView ...
IT Sr. Systems Engineer
Columbus, OH · On-site
$100 - $130/hr
Provides Tier III support/troubleshooting. * Evaluates, tests, recommends, and implements specific ... evenings, weekends, and travel as needed. Candidates must be highly skilled in datacenter ...
New
IT Sr. Systems Engineer
Columbus, OH · On-site
$100 - $130/hr
Provides Tier III support/troubleshooting. * Evaluates, tests, recommends, and implements specific ... evenings, weekends, and travel as needed. Candidates must be highly skilled in datacenter ...
New
Technology Operations Specialist with Security Clearance
New Albany, OH · On-site
$49K - $66K/yr
Provide Tier 1, Tier 2, and Tier 3 support for employees located both remotely and on-site. * Troubleshoot and resolve hardware, software, operating system, networking, printing, mobile device, and ...
Technology Operations Specialist with Security Clearance
New Albany, OH · On-site
$49K - $66K/yr
Provide Tier 1, Tier 2, and Tier 3 support for employees located both remotely and on-site. * Troubleshoot and resolve hardware, software, operating system, networking, printing, mobile device, and ...
... resolve Tier III database issues. * Define business intelligence data needs and design data warehouse and data mart structures to support enterprise reporting and analytics. * Implement business ...
... resolve Tier III database issues. * Define business intelligence data needs and design data warehouse and data mart structures to support enterprise reporting and analytics. * Implement business ...
NexGen Data Systems is seeking three on-site SecureView Tier 1-2 Support Specialists to provide direct user, terminal, access, connectivity, and operational support for the DLA SecureView environment.
NexGen Data Systems is seeking three on-site SecureView Tier 1-2 Support Specialists to provide direct user, terminal, access, connectivity, and operational support for the DLA SecureView environment.
IT Sr. Systems Engineer
Columbus, OH · On-site
Provides Tier III support/troubleshooting. * Evaluates, tests, recommends, and implements specific ... evenings, weekends, and travel as needed. Candidates must be highly skilled in datacenter ...
IT Sr. Systems Engineer
Columbus, OH · On-site
Provides Tier III support/troubleshooting. * Evaluates, tests, recommends, and implements specific ... evenings, weekends, and travel as needed. Candidates must be highly skilled in datacenter ...
Production Support : Provide Tier 1 and 2 production support for real-time transaction processing platforms, troubleshooting issues, managing system health, and coordinating with Tier 3 Support ...
Production Support : Provide Tier 1 and 2 production support for real-time transaction processing platforms, troubleshooting issues, managing system health, and coordinating with Tier 3 Support ...
IT Sr. Systems Engineer
Columbus, OH · Hybrid
Provides Tier III support/troubleshooting. * Evaluates, tests, recommends, and implements specific ... evenings, weekends, and travel as needed. Candidates must be highly skilled in datacenter ...
IT Sr. Systems Engineer
Columbus, OH · Hybrid
Provides Tier III support/troubleshooting. * Evaluates, tests, recommends, and implements specific ... evenings, weekends, and travel as needed. Candidates must be highly skilled in datacenter ...
... resolve Tier III database issues. * Define business intelligence data needs and design data warehouse and data mart structures to support enterprise reporting and analytics. * Implement business ...
... resolve Tier III database issues. * Define business intelligence data needs and design data warehouse and data mart structures to support enterprise reporting and analytics. * Implement business ...
Senior Genesys Cloud Engineer
Worthington, OH · On-site
$90 - $120/hr
Performs Tier 3 support, proactive maintenance and performs complex IVR system troubleshooting and root‑cause analysis. * Serves as resident expert for PureCloud (Genesys Cloud) capabilities and ...
New
Senior Genesys Cloud Engineer
Worthington, OH · On-site
$90 - $120/hr
Performs Tier 3 support, proactive maintenance and performs complex IVR system troubleshooting and root‑cause analysis. * Serves as resident expert for PureCloud (Genesys Cloud) capabilities and ...
New
... Tier 3 resolution. * Provide the Supervisor and Analyst(s) with clear, complete handoff notes ... Flexibility to work varying shifts, including early mornings, evenings, and weekends, is required ...
... Tier 3 resolution. * Provide the Supervisor and Analyst(s) with clear, complete handoff notes ... Flexibility to work varying shifts, including early mornings, evenings, and weekends, is required ...
POS Support Agent
Etna, OH · On-site
... Tier 3 resolution. * Provide the Supervisor and Analyst(s) with clear, complete handoff notes ... Flexibility to work varying shifts, including early mornings, evenings, and weekends, is required ...
POS Support Agent
Etna, OH · On-site
... Tier 3 resolution. * Provide the Supervisor and Analyst(s) with clear, complete handoff notes ... Flexibility to work varying shifts, including early mornings, evenings, and weekends, is required ...
... Tier 3 resolution. * Provide the Supervisor and Analyst(s) with clear, complete handoff notes ... Flexibility to work varying shifts, including early mornings, evenings, and weekends, is required ...
Quick apply
... Tier 3 resolution. * Provide the Supervisor and Analyst(s) with clear, complete handoff notes ... Flexibility to work varying shifts, including early mornings, evenings, and weekends, is required ...
Weekend Tier 3 Support information
See salary details
$14.42 - $17.18
14% of jobs
$18.62 is the 25th percentile. Wages below this are outliers.
$17.18 - $19.93
21% of jobs
$19.93 - $22.68
14% of jobs
The median wage is $22.85 / hr.
$22.68 - $25.44
18% of jobs
$27.31 is the 75th percentile. Wages above this are outliers.
$25.44 - $28.19
12% of jobs
$28.19 - $30.94
6% of jobs
$30.94 - $33.70
4% of jobs
$33.70 - $36.45
3% of jobs
$36.45 - $39.20
3% of jobs
$39.20 - $41.96
3% of jobs
$41.96 - $44.71
1% of jobs
$14
$26
$44
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Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 4 days ago
Job description
Description
NexGen Data Systems is seeking a SecureView Tier 3 Systems Administrator to provide senior on-site administration, engineering, sustainment, security, and troubleshooting for the SecureView infrastructure stack.
This role will maintain SecureView operating systems, hardware, software, configurations, architecture documentation, backups, versioning, licensing, vulnerability compliance, and continuity of operations while providing escalation support to Tier 1/2 personnel.
Roles & Responsibilities:
- Administer and sustain the SecureView infrastructure stack and supporting systems.
- Install, configure, maintain, patch, upgrade, troubleshoot, and optimize SecureView operating systems, servers, software, and hardware components.
- Provide Tier 3 escalation support for complex terminal, platform, operating system, application, VPN, access, and infrastructure issues.
- Coordinate with DLA program managers, system engineers, cybersecurity personnel, CERT, LAN, WAN, firewall, and vendor support organizations.
- Maintain SecureView architecture diagrams covering equipment, hardware and software models, versions, licensing, interfaces, and dependencies.
- Maintain system and software inventories, configuration records, backup strategies, recovery documentation, and usage information.
- Evaluate impacts and risks associated with technology transitions, upgrades, configuration changes, or new services.
- Maintain compliance with IAVM requirements and applicable DISA STIGs for operating systems, hardware, and applications.
- Develop and maintain SecureView RMF artifacts and supporting technical output files.
- Support Cybersecurity Vulnerability Assessments, Command Cyber Readiness Inspections, audit readiness, and remediation actions.
- Plan and execute maintenance windows, changes, system upgrades, testing, and recovery activities.
- Provide 24x7 after-hours support as required to maintain continuity of operations.
- Mentor Tier 1/2 support personnel and develop technical procedures and escalation guides.
- Transfer operating system configurations, administration manuals, backup procedures, architecture diagrams, inventories, and system history during transition-out.
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Requirements
Desired/Required Skills:
- Place of Performance: Full-time on-site at the Government-designated SecureView support location in Columbus, Ohio, or another approved location.
- Clearance Required: Active Department of Defense Secret clearance required.
- Investigation / Position Sensitivity: Critical Sensitive / IT-I position requiring a favorable Tier 5 investigation because privileged administration is required.
- Required Experience: Minimum seven years of progressive information processing or systems administration experience.
- Required Cyber Baseline Certification: Active IAT Level II or higher certification.
- Required Computing Environment Certification: Microsoft Certified Solutions Expert Windows Server 2016, Microsoft Certified Azure Solutions Architect Expert, or current DLA-approved equivalent.
- Required Education: BA/BS in a technical discipline with at least 10 years of specialized experience. (Specialized experience is defined as progressive experience in the field of Information Processing, where the majority are specialized in numerous specialized Information Processing disciplines involving a range of hardware/software solutions, at least four years of which are concentrated, hand-on experience in installing, configuring, maintaining, and resolving issues with various software.
- Specialized Experience: At least six years supporting specialized hardware, software, systems, networks, or infrastructure.
- Hands-On Experience: At least four years installing, configuring, maintaining, and resolving complex software or system issues.
- Required Secure Infrastructure Experience: Experience administering secure workstation, server, virtualization, remote-access, or classified-access environments.
- Required Security Experience: STIGs, IAVM, patching, vulnerability remediation, RMF artifacts, backups, recovery, and secure configuration management.
- Desired Skills: SecureView, Windows Server, virtualization, VPN, Active Directory, WAPs, CAC authentication, ACAS, STIG Viewer, ServiceNow, architecture diagramming, and SIPRNet support.
About the Company:
NexGen Data Systems is an emerging technologies focused company providing expert systems and network engineering solutions to the Department of Defense. NexGen Data Systems promotes a culture of knowledge and career advancement through continued learning, keeping our team current on the latest advances in systems and networking, and enabling our team to provide the best available solutions to our clients.
Benefits:
- Company covers 100% of premiums for the employee's medical, dental, and vision insurance and subsidizes premiums for spouse and dependents.
- Company provides short and long term disability plans.
- 401(k) match up to 10% of the employee's salary contributions to 401(K) plan.
- Comprehensive training and development program.
- 11 paid holidays and paid time off (PTO) accrual level starts at 15 days annually.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
NOTE: US Citizens and those authorized to work in the US are encouraged to apply. In order to be qualified for this position, you must be able to obtain and maintain a United States Department of Defense (DoD) security clearance. We are unable to sponsor Visas at this time. NexGen Data Systems provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.
About NexGen Data Systems
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Goose Creek, SC, US
Year founded
2005