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Weekend Tier 3 Support Jobs (NOW HIRING)

Lead Tier 3 operational support activities for enterprise infrastructure and network services. * Serve as the primary escalation point for complex incidents, ensuring timely resolution. * Coordinate ...

Tier 3 Engineer

Schaumburg, IL ยท On-site

$75K - $100K/yr

This is an expert level of customer support for Managed IT Services. The Tier III Engineer has an expert understanding of the hardware, software and systems that the customer has on site.

This is an expert level of customer support for Managed IT Services. The Tier III Engineer has an expert understanding of the hardware, software and systems that the customer has on site.

Tier III Engineer

Aurora, CO ยท On-site

$70K - $90K/yr

This is an expert level of customer support for Managed IT Services. The Tier III Engineer has an expert understanding of the hardware, software and systems that the customer has on site.

Tier III Engineer

Aurora, CO ยท On-site

$70K - $90K/yr

This is an expert level of customer support for Managed IT Services. The Tier III Engineer has an expert understanding of the hardware, software and systems that the customer has on site.

Technical Support: Providing troubleshooting and support to the customer's and contract field ... weekends and/or holidays. * Overtime may be required and must be approved in advance by the ...

Technical Support: Providing troubleshooting and support to the customer's and contract field ... weekends and/or holidays. * Overtime may be required and must be approved in advance by the ...

Operations Support (Tier III)

Arlington, VA ยท On-site

$52.50K - $70.30K/yr

Operations Support (Tier III) Location: Alexandria, VA Work Environment: On-site with potential for authorized telework Clearance Required: TS/SCI Status: Funded Knowesis is currently seeking an ...

We are looking for a Tier 3 Network Engineer to support a government customer's global enterprise network. Big picture, the Tier 3 engineering team provides implementation support to the network ...

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Weekend Tier 3 Support information

See salary details

$14

$26

$44

How much do weekend tier 3 support jobs pay per hour?

As of May 29, 2026, the average hourly pay for weekend tier 3 support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Weekend Tier 3 Support vs Weekend Network Support?

AspectWeekend Tier 3 SupportWeekend Network Support
CertificationsTypically Cisco, CompTIA, or vendor-specific certificationsSimilar certifications, often Cisco or network-specific
Work EnvironmentData centers, enterprise IT, technical support teamsNetwork operations centers, enterprise networks, troubleshooting
Employer & Industry UsageIT service providers, large corporations, telecomsTelecom companies, ISPs, large enterprises

Weekend Tier 3 Support and Weekend Network Support both require technical certifications and involve troubleshooting complex issues. While Tier 3 focuses on advanced support for various IT systems, Network Support specializes in network infrastructure. Both roles are vital in maintaining enterprise IT and network stability during weekend shifts.

More about Weekend Tier 3 Support jobs
What are the most commonly searched types of Tier 3 Support jobs? The most popular types of Tier 3 Support jobs are:
What job categories do people searching Weekend Tier 3 Support jobs look for? The top searched job categories for Weekend Tier 3 Support jobs are:
Infographic showing various Weekend Tier 3 Support job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 1% As Needed, 16% Full Time, 69% Part Time, 12% Contract, and 1% Nights. Highlights an 21% Physical, 14% Hybrid, and 65% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Tier 3 Operations Engineer -Springfield, VA

ALTECH SOLUTIONS, LLC

Palos Verdes Estates, CA โ€ข On-site

$80K - $100K/yr

Full-time

Posted 21 days ago


Job description

Altech Solutions is hiring three Tier 3 Operations Engineers for 24x7x365 shift coverage on the TSA DISCOVER II program โ€” supporting the STIP platform that connects approximately 15,000 transportation security equipment units across 440 federalized airports. You will be on the front line of a Severity-1 SLA structure tied directly to the program's 98.9% Availability KPP. Shifts include nights, weekends, and holidays on a structured rotation.

Compensation - Targeted range: $80,000โ€“$100,000 base depending on experience and shift assignment, plus shift differential for nights/weekends. Three positions available. Position is contingent on contract award; proposal-phase consulting engagement available for the most senior incumbent candidate.

Location: Springfield, VA (TSA HQ) โ€” hybrid; with periodic on-site at DHS DC1 (Mississippi) / DC15 (Virginia) as required

Employment Type: Full-time, contingent on contract award (anticipated September 2026); short-term proposal/consulting engagement also available

Position is contingent on contract award; proposal-phase consulting engagement available at hourly rate for selected candidates pre-award.

Citizenship: U.S. Citizenship and ability to obtain Public Trust with SSI access.

Security Clearance: Must have the ability to obtain Public Trust with SSI access

Responsibilities
  • Provide Tier 3 incident response, triage, and resolution across STIP applications and infrastructure during your shift window.
  • Execute the daily operational verification checklist; monitor overnight batch processes and automated data transfers.
  • Engage Sev-1 incidents within SLA (โ‰ค8 hours including non-business hours), coordinate with on-call DBA, Network Engineer, and OEM contacts as needed.
  • Document all incidents in ServiceNow (or equivalent ITSM) with full RCA contributions for incident review.
  • Run data correction scripts under change control; coordinate emergency releases with the O&M Lead.
  • Hand off cleanly across shifts; maintain an accurate operational log.
Required Qualifications
  • Minimum 4 years of IT operations / Tier 3 support experience.
  • Willingness and availability to work rotating shifts including nights, weekends, and holidays.
  • Strong SQL fundamentals (basic queries, data validation, simple updates under change control).
  • Hands-on experience with at least one enterprise ITSM tool (ServiceNow, Remedy, Jira Service Management, or equivalent).
  • Familiarity with batch process monitoring and automated data transfer monitoring.
  • U.S. Citizenship and ability to obtain Public Trust with SSI access.
Strongly Preferred
  • โ˜… Direct STIP, DISCOVER I, or STEMM Tier 3 experience โ€” even one shift-experienced incumbent on our team materially changes the staffing narrative we present to TSA.
  • Prior role with ASRC Federal supporting TSA STIP O&M.
  • ITIL Foundation certification.