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Field Support Lead Jobs (NOW HIRING)

Staffingine LLC

Field support lead

Milpitas, CA · On-site

Field support lead Job Location: Milpitas, CA Job Type: Contract * Serve as primary IT Point of Contact for expedited support and participate in Rapid Response Team triage and Daily Performance ...

Capgemini

Field Support / Desk-Side Support Lead

Tampa, FL · On-site

$70K - $170K/yr

Lead and manage a team of desk-side/field support engineers, ensuring consistent service delivery * Act as the primary onsite lead and escalation point for critical incidents and VIP support * Drive ...

Prodapt

Field Support Team Lead

Richardson, TX · On-site

The Team Lead oversees the day-to-day operations of the Field Support operations, ensuring agents meet performance expectations and delivering accurate, efficient support to field technicians and ...

ValvTechnologies

Field Support Engineer

Houston, TX · On-site

Lead end-to-end field issue investigations, from initial intake through final resolution ... support, application engineering, or quality engineering). * Knowledge of various materials ...

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Field Support Lead information

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$31K

$161.2K

$206K

How much do field support lead jobs pay per year?

As of Jul 1, 2026, the average yearly pay for field support lead in the United States is $161,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,000.00 and $205,000.00 per year, depending on experience, location, and employer.

What is the easiest military job to get?

The easiest military jobs to qualify for typically require minimal specialized skills and have lower physical or educational prerequisites, such as administrative or support roles. These positions often have higher enlistment quotas and may not require advanced certifications, making them accessible to a broader range of applicants.

What is the role of a support lead?

A support lead oversees customer or technical support teams, ensuring efficient resolution of issues and maintaining high service quality. They coordinate team activities, provide training, and may use support tools like ticketing systems to manage workflows.

What is a Field Support Lead?

A Field Support Lead is a professional responsible for overseeing and coordinating support activities for teams working in the field. Their duties often include managing field staff, addressing technical issues, ensuring compliance with company policies, and serving as the main point of contact between field personnel and upper management. They play a critical role in ensuring that field operations run smoothly and that customer needs are met efficiently. Effective communication, organizational skills, and technical knowledge are essential for this position.

What jobs pay 4000 a week without a degree?

A Field Support Lead typically earns less than $4,000 weekly, but roles such as sales managers, real estate brokers, or skilled trades like electricians and plumbers can reach or exceed that income level without requiring a college degree. These jobs often rely on experience, certifications, or commissions rather than formal education. High-paying freelance or entrepreneurial work in technology, consulting, or specialized trades can also achieve this income range.

What is the difference between Field Support Lead vs Field Service Technician?

AspectField Support LeadField Service Technician
CredentialsTypically requires technical certifications and leadership experienceRequires technical certifications and hands-on technical skills
Work EnvironmentLeads teams in the field, coordinates service activitiesPerforms on-site repairs and maintenance
Employer & Industry UsageUsed in industries like telecommunications, IT, and manufacturingCommon in equipment maintenance, HVAC, and electronics
Search & Comparison IntentPeople compare leadership roles with technical roles in field supportPeople look for technical repair roles in the field

The main difference between a Field Support Lead and a Field Service Technician is that the Lead oversees and coordinates field activities, often requiring leadership skills and experience, while the Technician performs hands-on technical repairs and maintenance. Both roles require technical certifications, but the Lead focuses more on team management and planning, whereas the Technician emphasizes technical expertise and on-site problem solving.

How does a Field Support Lead typically collaborate with on-site teams and remote support staff?

A Field Support Lead acts as a key liaison between on-site teams and remote support staff, ensuring smooth communication and swift resolution of technical issues. They often coordinate troubleshooting efforts, delegate tasks based on team strengths, and provide real-time guidance to field technicians. Regular meetings and detailed reporting are common, helping to maintain alignment on project goals and customer needs. This collaborative structure enables the Field Support Lead to foster a cohesive team environment while ensuring high-quality service delivery.

What is a field support role?

A field support role involves providing technical assistance, maintenance, and troubleshooting services directly at client locations or job sites. It requires strong communication skills, technical knowledge, and often the use of tools like diagnostic software or equipment to resolve issues on-site.

What are the key skills and qualifications needed to thrive as a Field Support Lead, and why are they important?

To thrive as a Field Support Lead, you need strong problem-solving abilities, technical proficiency in relevant hardware and software, and experience in field operations, often supported by a degree in information technology or a related field. Familiarity with ticketing systems, remote diagnostic tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent communication, leadership, and organizational skills help you effectively manage teams and coordinate with clients. These skills are critical for ensuring timely resolution of technical issues, maintaining high customer satisfaction, and leading field teams to achieve operational goals.
More about Field Support Lead jobs
What job categories do people searching Field Support Lead jobs look for? The top searched job categories for Field Support Lead jobs are:
Field Support Lead jobs near you
Infographic showing various Field Support Lead job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 74% Full Time, 9% Part Time, 2% Temporary, and 13% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $161,189 per year, or $77.5 per hour.
Field support lead

Field support lead

Staffingine LLC

Milpitas, CA • On-site

Contractor

Posted 29 days ago

Job description

Job Title: Field support lead 
Job Location: Milpitas, CA  
Job Type: Contract 

Job Description:  

  • Serve as primary IT Point of Contact for expedited support and participate in Rapid Response Team triage and Daily Performance Meetings. 

  • Assist network support and infrastructure teams with troubleshooting and projects. 

  • Support Client SPOC with Reliability Calls for high-priority tickets (P1/P2) investigation and resolution. 

  • Aid local hardware support team with printers and shop floor peripherals. 

  • Coordinate application support incidents in the manufacturing plant. 

  • Act as a SPOC for BUIT (Business Team) Local support and external vendors. 

  • Resolve connection issues with weighing scales, including MOXA replacements and network components. 

  • Collaborate with MLL Workstation engineering WESS team to resolve OS and workstation build issues. 

  • Test network connectivity changes, including wireless and patching. 

  • Coordinate client application installations and ensure proper functioning. 

  • Liaise with equipment vendors for repair and maintenance. 

  • Provide initial troubleshooting for application issues and coordinate/escalate to resolution. 

  • Support IQOQ testing and technical change control activities. 

Qualifications/Skills: 

  • Minimum 5 years of experience in Site IT support and incident management. 

  • Proficient in ITIL process and Service Asset Management. 

  • GxP knowledge strongly desired. 

  • Knowledgeable in network infrastructure 

  • Ability to work independently and provide off-hours support. 

  • Strong multitasking and coordination skills. 

Preferred additional Skills: 

  • Pharma manufacturing experience, with IT Infra knowledge. 

  • MES knowledge is an added advantage. 

  • Cross Team/Dept Coordination. 

  • Familiarity with general Project Management principles 

  • Knowledge of multiple Operating Systems DBs. 

Skills 

  • Mandatory Skills: Shopfloor Field Support