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Field Support Lead Jobs (NOW HIRING)

Daikin

Field Support Specialist

Waller, TX · On-site

$45.55 - $68.83/hr

... Lead training sessions on proper installation practices, system commissioning, control setup, and troubleshooting for distributors and dealers. • Collect and evaluate system performance data using ...

Carrier

Field Support Specialist

Charlotte, NC · On-site

$53K - $106K/yr

We continue to lead because of our world-class, inclusive workforce that puts the customer at the ... About this role As a Field Support Specialist, you will be a critical part of our team and gain ...

Genlyte Group

Field Support Engineer

Austin, TX

About Signify Through bold discovery and cutting-edge innovation, we lead an industry that is vital ... More about the role This is an exciting job opportunity for you as a Field Support Engineer in ...

GO-NPP

Pool Field Support Specialist

Royse City, TX · On-site

Description Lead from the field. Support the team. Raise the standard. At National Pool Partners, a Certus Home Services Company, we believe strong field leadership is what separates average service ...

Carrier

Field Support Specialist

Charlotte, NC · On-site

$53K - $106K/yr

We continue to lead because of our world-class, inclusive workforce that puts the customer at the ... About this role As a Field Support Specialist, you will be a critical part of our team and gain ...

Signify N.V.

Field Support Engineer

Austin, TX · On-site

About Signify Through bold discovery and cutting-edge innovation, we lead an industry that is vital ... More about the role This is an exciting job opportunity for you as a Field Support Engineer in ...

FAVARH

Application Support Lead

Minneota, MN · On-site

Bachelor's Degree or equivalent in Computer Science, MIS, Engineering or a directly related field ... The Application Support Lead supports the Application Maintenance Consultant, IT Manager and ...

Signify

Field Support Engineer

Austin, TX

About Signify Through bold discovery and cutting-edge innovation, we lead an industry that is vital ... More about the role This is an exciting job opportunity for you as a Field Support Engineer in ...

FAVARH

Application Support Lead

California, MD · On-site

Bachelor's Degree or equivalent in Computer Science, MIS, Engineering or a directly related field ... The Application Support Lead supports the Application Maintenance Consultant, IT Manager and ...

FAVARH

Bachelor's Degree or equivalent in Computer Science, MIS, Engineering or a directly related field ... The Application Support Lead supports the Application Maintenance Consultant, IT Manager and ...

FAVARH

Application Support Lead

Charlotte, NC · On-site

Bachelor's Degree or equivalent in Computer Science, MIS, Engineering or a directly related field ... The Application Support Lead supports the Application Maintenance Consultant, IT Manager and ...

FAVARH

Bachelor's Degree or equivalent in Computer Science, MIS, Engineering or a directly related field ... The Application Support Lead supports the Application Maintenance Consultant, IT Manager and ...

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All JobsField Support Lead Jobs

Field Support Lead information

See salary details

$31K

$161.2K

$206K

How much do field support lead jobs pay per year?

As of Jun 15, 2026, the average yearly pay for field support lead in the United States is $161,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,000.00 and $205,000.00 per year, depending on experience, location, and employer.

What is a Field Support Lead?

A Field Support Lead is a professional responsible for overseeing and coordinating support activities for teams working in the field. Their duties often include managing field staff, addressing technical issues, ensuring compliance with company policies, and serving as the main point of contact between field personnel and upper management. They play a critical role in ensuring that field operations run smoothly and that customer needs are met efficiently. Effective communication, organizational skills, and technical knowledge are essential for this position.

What is the difference between Field Support Lead vs Field Service Technician?

AspectField Support LeadField Service Technician
CredentialsTypically requires technical certifications and leadership experienceRequires technical certifications and hands-on technical skills
Work EnvironmentLeads teams in the field, coordinates service activitiesPerforms on-site repairs and maintenance
Employer & Industry UsageUsed in industries like telecommunications, IT, and manufacturingCommon in equipment maintenance, HVAC, and electronics
Search & Comparison IntentPeople compare leadership roles with technical roles in field supportPeople look for technical repair roles in the field

The main difference between a Field Support Lead and a Field Service Technician is that the Lead oversees and coordinates field activities, often requiring leadership skills and experience, while the Technician performs hands-on technical repairs and maintenance. Both roles require technical certifications, but the Lead focuses more on team management and planning, whereas the Technician emphasizes technical expertise and on-site problem solving.

How does a Field Support Lead typically collaborate with on-site teams and remote support staff?

A Field Support Lead acts as a key liaison between on-site teams and remote support staff, ensuring smooth communication and swift resolution of technical issues. They often coordinate troubleshooting efforts, delegate tasks based on team strengths, and provide real-time guidance to field technicians. Regular meetings and detailed reporting are common, helping to maintain alignment on project goals and customer needs. This collaborative structure enables the Field Support Lead to foster a cohesive team environment while ensuring high-quality service delivery.

What are the key skills and qualifications needed to thrive as a Field Support Lead, and why are they important?

To thrive as a Field Support Lead, you need strong problem-solving abilities, technical proficiency in relevant hardware and software, and experience in field operations, often supported by a degree in information technology or a related field. Familiarity with ticketing systems, remote diagnostic tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent communication, leadership, and organizational skills help you effectively manage teams and coordinate with clients. These skills are critical for ensuring timely resolution of technical issues, maintaining high customer satisfaction, and leading field teams to achieve operational goals.
More about Field Support Lead jobs
What job categories do people searching Field Support Lead jobs look for? The top searched job categories for Field Support Lead jobs are:
Field Support Lead jobs near you
Infographic showing various Field Support Lead job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 76% Full Time, 9% Part Time, 13% Contract, and 1% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $161,189 per year, or $77.5 per hour.

Field Support Specialist

SPS-North America

Seattle, WA

$21 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Job Title: Field Support Specialist/Office Support Specialist

Reports To: Client Services Leadership

Why This Role Matters

The Field Support Specialist/Office Support Specialist is the backbone of our service level agreements. Whether it's managing high-stakes shipping, executing a complex print project, or being the welcoming face at the front desk, you ensure business continuity with a professional smile.

What You'll Do:

1. The "Front of House" Ambassador

  • Provide a 5-star concierge experience for guests and clients.

  • Manage lobby flow, security protocols, and global call routing with grace and composure.

2. Logistics & Mail Mastery

  • Own the lifecycle of inbound/outbound shipments.

  • Master manual and electronic chain-of-custody procedures for high-priority packages.

3. Production & Reprographics Specialist

  • Operate high-end Multi-Functional Devices (MFD) for print, binding (GBC, Velo, Coil), and digital scanning.

  • Ensure all equipment is "battle-ready" with proactive maintenance and toner management.

4. Workplace "Vibe" Management

  • Keep conference rooms, pantries, and common areas "VIP-ready" at all times.

  • Manage inventory like a pro, ensuring supplies are always stocked before they're needed.

Who You Are

  • The Ultimate Generalist: You have 2+ years of experience in office services, hospitality, or logistics.

  • Tech-Savvy: You're comfortable with MS Office and learning new proprietary digital systems.

  • Adaptable & Mobile: You have reliable transportation and love the change of scenery that comes with traveling to different regional sites.

  • Physically Active: You're comfortable being on your feet, lifting up to 25 lbs (or 50 lbs with a teammate), and keeping the office moving.

  • The "I Got This" Attitude: You proactively find work during downtime and stay calm under pressure.

The Requirements

  • Education: High School Diploma or equivalent.

  • Travel: Mandatory access to reliable transportation (regional travel is a core part of the role).

  • Flexibility: Ability to handle same-day assignments and varying schedules.


Travel:

  • Travel is an essential part of the Field Services Specialist role, and it is mandatory to have access to a reliable means of transportation.
  • Assignments can include traveling from one SPS site to another SPS site after your arrival at your "home" location, as required by business need.
  • Travel distance will be predominantly within the FSS's assigned region

Other Duties:

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Why Join Our Team?

As a Field Support Specialist (FSS), you are our "Special Ops" team member. You provide critical backup coverage across our regional sites, stepping in to save the day when regular staff are away. One day, you're the face of a high-end corporate lobby; the next, you're managing complex logistics or high-stakes digital print projects.

Think you have the 5-star spark we're looking for? Apply today!

Compensation:
The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors.

Use of Artificial Intelligence (AI):
No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. Our company uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process.

Vacancy Status:
This posting is for an existing vacancy.

Pay Range
$21—$23 USD

WHAT WE OFFER

  • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!
  • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!
  • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!
  • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off.
    • Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

About SPS

SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.

At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.

Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.

To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation.

SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.

To view our privacy policy, click on the link below: Data Privacy Statement

Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.