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Field Support Lead Jobs (NOW HIRING)

SPY AMERICA INC

Sales Support Lead

Carlsbad, CA · On-site

The Sales Support Lead is responsible for maintaining strong dealer relationships, supporting the Sales team in the field, resolving account and order needs, and proactively identifying opportunities ...

Red Bull

Field Support Manager

Santa Monica, CA · On-site

The Field Support Manager will oversee and develop product commercialization plans, distribution ... The Manager will work cross-functionally to lead sales communications nationally for both internal ...

kgs

End-User Services Lead

Washington, DC · On-site

$189K/yr

The End-User Services Lead is the senior technical authority responsible for delivering effective desktop and field support, end-user computing engineering, and responsive technical assistance to ...

Koniag, Inc.

End-User Services Lead

Washington, DC · On-site

$130K - $144K/yr

The End-User Services Lead is the senior technical authority responsible for delivering effective desktop and field support, end-user computing engineering, and responsive technical assistance to ...

kgs

End-User Services Lead

Washington, DC

$189K/yr

The End-User Services Lead is the senior technical authority responsible for delivering effective desktop and field support, end-user computing engineering, and responsive technical assistance to ...

SPY AMERICA INC

Sales Support Lead

Carlsbad, CA · On-site

The Sales Support Lead is responsible for maintaining strong dealer relationships, supporting the Sales team in the field, resolving account and order needs, and proactively identifying opportunities ...

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All JobsField Support Lead Jobs

Field Support Lead information

See salary details

$31K

$161.2K

$206K

How much do field support lead jobs pay per year?

As of Sep 2, 2026, the average yearly pay for field support lead in the United States is $161,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,000.00 and $205,000.00 per year, depending on experience, location, and employer.

What is a field support lead?

A Field Support Lead is a professional responsible for overseeing and coordinating support activities for teams working in the field. Their duties often include managing field staff, addressing technical issues, ensuring compliance with company policies, and serving as the main point of contact between field personnel and upper management. They play a critical role in ensuring that field operations run smoothly and that customer needs are met efficiently. Effective communication, organizational skills, and technical knowledge are essential for this position.

What are the key skills and qualifications needed to thrive as a field support lead, and why are they important?

To thrive as a Field Support Lead, you need strong problem-solving abilities, technical proficiency in relevant hardware and software, and experience in field operations, often supported by a degree in information technology or a related field. Familiarity with ticketing systems, remote diagnostic tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent communication, leadership, and organizational skills help you effectively manage teams and coordinate with clients. These skills are critical for ensuring timely resolution of technical issues, maintaining high customer satisfaction, and leading field teams to achieve operational goals.

How does a field support lead typically collaborate with on-site teams and remote support staff?

A Field Support Lead acts as a key liaison between on-site teams and remote support staff, ensuring smooth communication and swift resolution of technical issues. They often coordinate troubleshooting efforts, delegate tasks based on team strengths, and provide real-time guidance to field technicians. Regular meetings and detailed reporting are common, helping to maintain alignment on project goals and customer needs. This collaborative structure enables the Field Support Lead to foster a cohesive team environment while ensuring high-quality service delivery.

What is the difference between Field Support Lead vs Field Service Technician?

AspectField Support LeadField Service Technician
CredentialsTypically requires technical certifications and leadership experienceRequires technical certifications and hands-on technical skills
Work EnvironmentLeads teams in the field, coordinates service activitiesPerforms on-site repairs and maintenance
Employer & Industry UsageUsed in industries like telecommunications, IT, and manufacturingCommon in equipment maintenance, HVAC, and electronics
Search & Comparison IntentPeople compare leadership roles with technical roles in field supportPeople look for technical repair roles in the field

The main difference between a Field Support Lead and a Field Service Technician is that the Lead oversees and coordinates field activities, often requiring leadership skills and experience, while the Technician performs hands-on technical repairs and maintenance. Both roles require technical certifications, but the Lead focuses more on team management and planning, whereas the Technician emphasizes technical expertise and on-site problem solving.

More about Field Support Lead jobs

What job categories do people searching Field Support Lead jobs look for?

The top searched job categories for Field Support Lead jobs are:

Field Support Lead jobs near you
Infographic showing various Field Support Lead job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $161,189 per year, or $77.5 per hour.

Field Support Superintendent

H.P. Cummings Construction Company

Barre, VT • On-site

Full-time

Re-posted 11 days ago

Job description

JOB DESCRIPTIONUpdated: 7/21/2026Position TitleField Support Superintendent  
(Salary range $93,600.00 to $114,400.00)Reports To:Superintendent/ Project Manager  Position SummaryProvides experienced field leadership across multiple projects, ensuring continuity, safety, quality, and production when additional support is needed. This role serves as a key resource to project teams by stepping into active projects, covering superintendent responsibilities during planned and unplanned absences, assisting with project challenges, and supporting successful project execution across the organization.
The ideal candidate is adaptable, highly organized, and capable of quickly integrating into different project teams while maintaining company standards for safety, quality, scheduling, and customer satisfaction.Essential Functions/Position ResponsibilitiesReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Provide field leadership and superintendent coverage across multiple projects as operational needs require.
• Maintain project continuity during superintendent vacations, leave, or other absences.
• Lead daily field operations to ensure projects are completed safely, efficiently, and in accordance with plans and specifications.
• Promote and enforce company safety policies, conduct jobsite safety observations, facilitate safety meetings, and document safety-related activities.
• Coordinate and manage subcontractors, vendors, and field personnel to maintain project schedules and productivity.
• Develop and maintain short-term and look-ahead schedules to ensure timely completion of project milestones.
• Identify, communicate, and resolve field issues that could impact safety, quality, cost, or schedule.
• Ensure subcontractors perform work in accordance with contract requirements, project documents, and company quality standards.
• Conduct quality control inspections, develop punch lists, and verify completion of corrective work.
• Maintain effective communication with project managers, owners, architects, engineers, subcontractors, and other stakeholders.
• Manage project documentation, including daily reports, safety records, schedules, invoices, timesheets, shop drawings, as-builts, and project correspondence.
• Assist with workforce planning and resource allocation to support project staffing and jobsite coverage needs.
• Support project startup, transitions, closeout activities, and special assignments as needed.
• Mentor field personnel and promote teamwork, accountability, and professional development.
• Maintain a positive jobsite culture while effectively managing conflicts, customer concerns, and project challenges.Supervisory ResponsibilitiesThis position will supervise subcontractors, vendors, laborers, and carpenters as required to ensure adequate manpower is available for each task and compliant work is performed.Hiring Requirements/Preferences 
  • Proven experience as a Superintendent or Senior Field Leader in commercial construction.
  • Strong understanding of construction means, methods, scheduling, safety, and quality control.
  • Proficiency in MS Office with expertise in Microsoft Word, PowerPoint and Excel
  • Proficient with Procore. HH2 software experience preferred.
  • Proficient at reading blueprints.
  • Excellent communication, organizational, and problem-solving skills.
  • Strong organization skills and dedication to completing projects in a timely manner.
  • Excellent time management skills and ability to multi-task and prioritize work.
  • Valid driver's license and ability to travel between project sites.
Other Duties
Must be able to travel to the jobsite(s) as assigned. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.
H.P. Cummings is an AA/EOE
 Estimate of Physical Requirements
Position Title:  Field Support Superintendent
 PHYSICAL EFFORTRARELY
(15%)OCCASIONAL
(15% - 40%)
 FREQUENT
(40% - 70%)CONTINUOUS
(Over 70%)Lifting under 40 lbs.XLifting over 40 lbs.XDusty EnvironmentXUsing Oil or Chemicals*XStandingXClimbing LaddersXClimbing Stairs