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Field Support Lead Jobs (NOW HIRING)

SWBC PEO

Field Support Technician - Remote

Brea, CA

$20.50 - $28/hr

Successfully lead projects of all sizes, including complete office remediations, refreshes, and ... Level 1 Field Support Technician certification The above statements are intended to describe the ...

Ambrook

Support Lead

New York, NY · On-site +1

$110K - $155K/yr

We're a Series A startup backed by Thrive Capital, Dylan Field, and Homebrew . We're looking for ... The opportunity We're hiring a Support Lead to own the overall customer support experience at ...

SWBC PEO

Field Support Technician - Remote

Brea, CA · On-site +1

$25 - $35/hr

Successfully lead projects of all sizes, including complete office remediations, refreshes, and ... L1 Field Support Technician skills): • Communicate with Level 1 on related tickets to help ...

SWBC PEO

Field Support Technician - Remote

Brea, CA · On-site

$25 - $35/hr

Successfully lead projects of all sizes, including complete office remediations, refreshes, and ... L1 Field Support Technician skills): • Communicate with Level 1 on related tickets to help ...

ThayerMahan

Field Support Technician

Groton, CT

$35 - $45/hr

In this enhanced role, you will also lead field deployments, mentor junior technicians, coordinate vessel movements, support engineering with troubleshooting and test documentation, and contribute ...

Onsite Management Group

Customer Support Lead

Seattle, WA · On-site

$22 - $23/hr

We are seeking a Customer Support Lead for our Seattle area client. This position functions as a ... Step into various roles and perform duties as instructed by Field Support Supervisor and Account ...

Fora

Support Lead, Flights

New York, NY · On-site

$90K - $110K/yr

We're looking for a Flights Support Lead to be the operational backbone of our flight support ... similar field * Proficiency in administering ticketing platforms (e.g., Intercom) and a proven ...

New

University of Colorado

Peer Support Lead

Aurora, CO · On-site

$17.75 - $22.75/hr

Peer Support Lead Position #: 00683753 - Requisition #: 39950 Job Summary The Peer Support Lead ... closely related field from an accredited institution. * Three (3) years of experience working ...

Indigo Beam LLC

Application Support Lead

Houston, TX · On-site

Application Support Lead Summary: Responsibilities for this position may include but are not ... Bachelor's Degree required in Management Information systems or Computer Science, or similar field ...

ThayerMahan

Field Support Technician

Groton, CT · On-site

In this enhanced role, you will also lead field deployments, mentor junior technicians, coordinate vessel movements, support engineering with troubleshooting and test documentation, and contribute ...

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All JobsField Support Lead Jobs

Field Support Lead information

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$31K

$161.2K

$206K

How much do field support lead jobs pay per year?

As of Jul 22, 2026, the average yearly pay for field support lead in the United States is $161,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,000.00 and $205,000.00 per year, depending on experience, location, and employer.

What is the easiest military job to get?

The easiest military jobs to qualify for typically require minimal specialized skills and have lower physical or educational prerequisites, such as administrative or support roles. These positions often have higher enlistment quotas and may not require advanced certifications, making them accessible to a broader range of applicants.

What is the role of a support lead?

A support lead oversees customer or technical support teams, ensuring efficient resolution of issues and maintaining high service quality. They coordinate team activities, provide training, and may use support tools like ticketing systems to manage workflows.

What is a Field Support Lead?

A Field Support Lead is a professional responsible for overseeing and coordinating support activities for teams working in the field. Their duties often include managing field staff, addressing technical issues, ensuring compliance with company policies, and serving as the main point of contact between field personnel and upper management. They play a critical role in ensuring that field operations run smoothly and that customer needs are met efficiently. Effective communication, organizational skills, and technical knowledge are essential for this position.

What jobs pay 4000 a week without a degree?

A Field Support Lead typically earns less than $4,000 weekly, but roles such as sales managers, real estate brokers, or skilled trades like electricians and plumbers can reach or exceed that income level without requiring a college degree. These jobs often rely on experience, certifications, or commissions rather than formal education. High-paying freelance or entrepreneurial work in technology, consulting, or specialized trades can also achieve this income range.

What is the difference between Field Support Lead vs Field Service Technician?

AspectField Support LeadField Service Technician
CredentialsTypically requires technical certifications and leadership experienceRequires technical certifications and hands-on technical skills
Work EnvironmentLeads teams in the field, coordinates service activitiesPerforms on-site repairs and maintenance
Employer & Industry UsageUsed in industries like telecommunications, IT, and manufacturingCommon in equipment maintenance, HVAC, and electronics
Search & Comparison IntentPeople compare leadership roles with technical roles in field supportPeople look for technical repair roles in the field

The main difference between a Field Support Lead and a Field Service Technician is that the Lead oversees and coordinates field activities, often requiring leadership skills and experience, while the Technician performs hands-on technical repairs and maintenance. Both roles require technical certifications, but the Lead focuses more on team management and planning, whereas the Technician emphasizes technical expertise and on-site problem solving.

How does a Field Support Lead typically collaborate with on-site teams and remote support staff?

A Field Support Lead acts as a key liaison between on-site teams and remote support staff, ensuring smooth communication and swift resolution of technical issues. They often coordinate troubleshooting efforts, delegate tasks based on team strengths, and provide real-time guidance to field technicians. Regular meetings and detailed reporting are common, helping to maintain alignment on project goals and customer needs. This collaborative structure enables the Field Support Lead to foster a cohesive team environment while ensuring high-quality service delivery.

What is a field support role?

A field support role involves providing technical assistance, maintenance, and troubleshooting services directly at client locations or job sites. It requires strong communication skills, technical knowledge, and often the use of tools like diagnostic software or equipment to resolve issues on-site.

What are the key skills and qualifications needed to thrive as a Field Support Lead, and why are they important?

To thrive as a Field Support Lead, you need strong problem-solving abilities, technical proficiency in relevant hardware and software, and experience in field operations, often supported by a degree in information technology or a related field. Familiarity with ticketing systems, remote diagnostic tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent communication, leadership, and organizational skills help you effectively manage teams and coordinate with clients. These skills are critical for ensuring timely resolution of technical issues, maintaining high customer satisfaction, and leading field teams to achieve operational goals.
More about Field Support Lead jobs
What job categories do people searching Field Support Lead jobs look for? The top searched job categories for Field Support Lead jobs are:
Field Support Lead jobs near you
Infographic showing various Field Support Lead job openings in the United States as of July 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $161,189 per year, or $77.5 per hour.

Field Support Technician - Remote

SWBC PEO

Brea, CA

$20.50 - $28/hr

Other

Re-posted 4 days ago

Job description

Position Purpose:The Level 2 Field Support Technician will be expected to interact with clients in person to properly resolve their technical issues. They will act as a direct resource for Level 1 Field Support Technicians, assist with escalated issues, and lead teams in various client projects.

Essential Functions:

Travel to client offices to execute hardware and software project installations

  • Successfully lead projects of all sizes, including complete office remediations, refreshes, and buildouts.

Perform on-site troubleshooting and interact professionally with clients

Problem-solve complex situations involving hardware and software using a wide variety of internal and external resources

Accurately identify the need to escalate an issue in a timely manner

Building and maintaining a project plan and checklist

Communicate directly with client and project managers to effectively plan, execute, and resolve unexpected issues

Maintain a detailed knowledge of internal standards and best practices for installing new equipment

Act as Help Desk resource when not assigned field or project work

Update assigned service tickets daily by maintaining accurate records and time logging in ConnectWise

Maintain inventory, tools, and cleanliness of a work vehicle

Required Skills/Abilities (includes L1 Field Support Technician skills):

Communicate with Level 1 on related tickets to help advance knowledge

Intermediate knowledge of computer systems, software, and hardware:

  • Active Directory
  • Create and manage organizational units
  • Create and manage security groups
  • Group policy
  • Antivirus
  • Webroot/Sophos
  • Networking equipment
  • Firewalls & Routers
  • Switches
  • Access Points
  • ESXI
  • Workstation configuration & installation

Add/Remove Programs

Networking principles:

  • VLAN
  • DMZ

Certifications: (will be taking from on-boarding/advancement projects)

  • Allworx phone

o [VoIP] phone

o Datto/Ahsay Specialist

HIPAA Compliance:

o Decommission old workstations and servers

o Hard drive destruction

Performance Standard:

Quality of work performed

Professional communications with clients

Verifiable time accountability

PSA reports

1-on-1 meetings with Team Lead

Individual development plans

Certifications:

Level 1 Field Support Technician certification

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of personnel so classified.

Requirements:

  • Ability to work remotely and travel on-site to client offices
  • Ability to park the company vehicle at their home
  • Must be available to work on a rotating on-call schedule

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