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Field Support Lead Jobs (NOW HIRING)

Field Support Specialist Reports to: Director of Business Development Leadership Scope: Individual ... Lead and oversee pilot installations for new customer engagements, ensuring systems are deployed ...

Field Support Specialist Reports to: Director of Business Development Leadership Scope: Individual ... Lead and oversee pilot installations for new customer engagements, ensuring systems are deployed ...

Job Title: Field Support Specialist/Office Support Specialist Reports To: Client Services ... that may lead you to uncover other career opportunities! * Learning & Development: At SPS, we ...

... Lead training sessions on proper installation practices, system commissioning, control setup, and troubleshooting for distributors and dealers. • Collect and evaluate system performance data using ...

... Lead training sessions on proper installation practices, system commissioning, control setup, and troubleshooting for distributors and dealers. • Collect and evaluate system performance data using ...

Field Support Specialist

Waller, TX · On-site

$45.55 - $68.83/hr

... Lead training sessions on proper installation practices, system commissioning, control setup, and troubleshooting for distributors and dealers. • Collect and evaluate system performance data using ...

Technical Support Lead

Manhattan, NY · On-site

$120K - $151K/yr

This role will lead the Technical Support function, providing direct customer support, maintaining ... Technical aptitude in IT, networking, communications systems, radio technology, or related fields

This role will lead the Technical Support function, providing direct customer support, maintaining ... Technical aptitude in IT, networking, communications systems, radio technology, or related fields

Technical Support Lead

Manhattan, NY · On-site

$120K - $151K/yr

This role will lead the Technical Support function, providing direct customer support, maintaining ... Technical aptitude in IT, networking, communications systems, radio technology, or related fields

Support Lead

San Francisco, CA · On-site

$140K - $180K/yr

... in the field, exactly when and where they need it. Proven Impact with Industry Leaders Our ... About the Role We're hiring a Support Lead to build Squint's support function. Sitting within ...

Collaborate cross-functionally with Tech Support, Field Service, Engineering, and Commercial teams ... Proven ability to lead technical teams, manage escalations, and collaborate across functions.

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Field Support Lead information

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$31K

$161.2K

$206K

How much do field support lead jobs pay per year?

As of Jul 21, 2026, the average yearly pay for field support lead in the United States is $161,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,000.00 and $205,000.00 per year, depending on experience, location, and employer.

What is the easiest military job to get?

The easiest military jobs to qualify for typically require minimal specialized skills and have lower physical or educational prerequisites, such as administrative or support roles. These positions often have higher enlistment quotas and may not require advanced certifications, making them accessible to a broader range of applicants.

What is the role of a support lead?

A support lead oversees customer or technical support teams, ensuring efficient resolution of issues and maintaining high service quality. They coordinate team activities, provide training, and may use support tools like ticketing systems to manage workflows.

What is a Field Support Lead?

A Field Support Lead is a professional responsible for overseeing and coordinating support activities for teams working in the field. Their duties often include managing field staff, addressing technical issues, ensuring compliance with company policies, and serving as the main point of contact between field personnel and upper management. They play a critical role in ensuring that field operations run smoothly and that customer needs are met efficiently. Effective communication, organizational skills, and technical knowledge are essential for this position.

What jobs pay 4000 a week without a degree?

A Field Support Lead typically earns less than $4,000 weekly, but roles such as sales managers, real estate brokers, or skilled trades like electricians and plumbers can reach or exceed that income level without requiring a college degree. These jobs often rely on experience, certifications, or commissions rather than formal education. High-paying freelance or entrepreneurial work in technology, consulting, or specialized trades can also achieve this income range.

What is the difference between Field Support Lead vs Field Service Technician?

AspectField Support LeadField Service Technician
CredentialsTypically requires technical certifications and leadership experienceRequires technical certifications and hands-on technical skills
Work EnvironmentLeads teams in the field, coordinates service activitiesPerforms on-site repairs and maintenance
Employer & Industry UsageUsed in industries like telecommunications, IT, and manufacturingCommon in equipment maintenance, HVAC, and electronics
Search & Comparison IntentPeople compare leadership roles with technical roles in field supportPeople look for technical repair roles in the field

The main difference between a Field Support Lead and a Field Service Technician is that the Lead oversees and coordinates field activities, often requiring leadership skills and experience, while the Technician performs hands-on technical repairs and maintenance. Both roles require technical certifications, but the Lead focuses more on team management and planning, whereas the Technician emphasizes technical expertise and on-site problem solving.

How does a Field Support Lead typically collaborate with on-site teams and remote support staff?

A Field Support Lead acts as a key liaison between on-site teams and remote support staff, ensuring smooth communication and swift resolution of technical issues. They often coordinate troubleshooting efforts, delegate tasks based on team strengths, and provide real-time guidance to field technicians. Regular meetings and detailed reporting are common, helping to maintain alignment on project goals and customer needs. This collaborative structure enables the Field Support Lead to foster a cohesive team environment while ensuring high-quality service delivery.

What is a field support role?

A field support role involves providing technical assistance, maintenance, and troubleshooting services directly at client locations or job sites. It requires strong communication skills, technical knowledge, and often the use of tools like diagnostic software or equipment to resolve issues on-site.

What are the key skills and qualifications needed to thrive as a Field Support Lead, and why are they important?

To thrive as a Field Support Lead, you need strong problem-solving abilities, technical proficiency in relevant hardware and software, and experience in field operations, often supported by a degree in information technology or a related field. Familiarity with ticketing systems, remote diagnostic tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent communication, leadership, and organizational skills help you effectively manage teams and coordinate with clients. These skills are critical for ensuring timely resolution of technical issues, maintaining high customer satisfaction, and leading field teams to achieve operational goals.
More about Field Support Lead jobs
What job categories do people searching Field Support Lead jobs look for? The top searched job categories for Field Support Lead jobs are:
Infographic showing various Field Support Lead job openings in the United States as of July 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $161,189 per year, or $77.5 per hour.

Full-time

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Job description

Role: Field Support Engineer
Location: Athens - Georgia
Mode: Contract
Responsibilities:
Serve as the primary IT contact for escalated Technical Services support
Support network and infrastructure teams with troubleshooting and projects
Coordinate resolution of Priority 1 and Priority 2 incidents including afterhours oncall support
Work with MLL personnel to identify issues and define futurestate requirements
Coordinate application support for incidents and service requests in the plant
Act as the single point of contact and project lead for complex service requests and local projects
Monitor service levels and support the health of Technical Services including network reliability availability and capacity
Work with MLL stakeholders including execution systems teams plant engineers and technicians
Assist with site asset planning deployment and decommissioning
Coordinate enduser support and service desk activities
Coordinate application installations and ensure proper operation
Liaise with network vendors on equipment repair and maintenance
Provide initial troubleshooting for applications and coordinate escalation through resolution
Support and coordinate site technical change control activities
Qualifications Skills:
5 years of experience in site IT support and incident management
Proficiency in ITIL processes and service asset management
GxP knowledge preferred
Strong knowledge of network infrastructure including firewalls switches routers IP subnetting and Layer 14 security
Ability to work independently and provide offhours support
Strong multitasking coordination and organizational skills
Preferred additional Skills:
Experience supporting IT infrastructure in a manufacturing plant environment
Knowledge of SCADA MES and Kepware is a plus
Ability to coordinate effectively across teams and departments
Familiarity with general project management principles
Knowledge of multiple Windows operating systems and databases
Skills
Mandatory Skills : Shopfloor Field Support