ZipRecruiter

Log In

1

Program Support Specialist Jobs in Iowa (NOW HIRING)

next page

Showing results 1-20

All JobsProgram Support Specialist JobsProgram Support Specialist Jobs in Iowa

Program Support Specialist information

See Iowa salary details

$25.4K

$63.9K

$114.1K

How much do program support specialist jobs pay per year?

As of Jul 17, 2026, the average yearly pay for program support specialist in Iowa is $63,882.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,700.00 and $80,800.00 per year, depending on experience, location, and employer.

What Does a Program Support Specialist Do?

A program support specialist assists the program director with administrative tasks. As a program support specialist, your job duties may include typing up documents, sending emails, answering phones, and organizing paperwork. You find program support specialists in many different industries. There are no formal education requirements to become a program support specialist, but employers may prefer candidates with experience in clerical positions.

What are the key skills and qualifications needed to thrive as a Program Support Specialist, and why are they important?

To thrive as a Program Support Specialist, you need strong organizational skills, attention to detail, and proficiency in administrative tasks, often supported by an associate’s or bachelor’s degree in a related field. Familiarity with project management software, Microsoft Office Suite, and database systems is typically required. Excellent communication, problem-solving abilities, and the capacity to multitask help someone stand out in this position. These skills are crucial for efficiently supporting programs, ensuring smooth operations, and enabling teams to meet their objectives.

What is the difference between Program Support Specialist vs Program Coordinator?

AspectProgram Support SpecialistProgram Coordinator
Required CredentialsTypically an associate's or bachelor's degree; certifications like CAP or PMP are commonUsually a bachelor's degree; certifications like CAP or PMP may be preferred
Work EnvironmentOffice settings, government agencies, nonprofit organizationsOffice environments, community programs, nonprofit and government sectors
Employer & Industry UsageUsed across government, nonprofit, and educational sectors for administrative support rolesCommonly found in similar sectors, focusing on program implementation and coordination
Search & Comparison IntentPeople compare for administrative and support roles within programsPeople compare for roles involving program planning and management

The main difference is that Program Support Specialists focus on administrative and logistical support tasks, while Program Coordinators are more involved in planning, executing, and overseeing program activities. Both roles often require similar credentials and work in similar environments, but their responsibilities differ in scope and focus.

What are Program Support Specialists?

Program Support Specialists are professionals who provide administrative and operational support to programs within organizations. They assist with tasks such as scheduling, data entry, record-keeping, communication with stakeholders, and coordinating program activities. Their role is essential for ensuring that programs run smoothly and efficiently, often acting as a bridge between management, staff, and participants. Program Support Specialists may work in various sectors, including education, healthcare, government, and nonprofit organizations.

What are some common challenges faced by Program Support Specialists and how can they be addressed?

Program Support Specialists often juggle multiple tasks and deadlines, such as coordinating schedules, managing documentation, and supporting communication across teams. A common challenge is balancing these responsibilities while ensuring accuracy and timely delivery. To address this, strong organizational skills, effective time management, and proactive communication are essential. Utilizing project management tools and regularly checking in with team members can also help streamline workflows and reduce the risk of overlooked tasks.
More about Program Support Specialist jobs
What are popular job titles related to Program Support Specialist jobs in IA? For Program Support Specialist jobs in IA, the most frequently searched job titles are:
Program Support Specialist jobs near you
Support Specialist

Support Specialist

Navigate Wellbeing Solutions

West Des Moines, IA • On-site

Full-time

Posted 16 days ago

Job description

Support Specialist
Department: Operations
Manager: Client Services Support Team Lead
Classification: Non-Exempt
About Navigate
At Navigate, we are a well-tech company helping organizations create more health and happiness in the employees, clients, and communities we serve. Our purpose is simple: Do Good Things. These words are more than a mantra — they are the guiding principle behind every decision we make. Together, we are redefining what it means to build a culture of wellbeing and clinical impact.
How You Contribute to Our Success
The Support Specialist will work within the Client Services Department overall while reporting to the Client Services Support Team Lead. The Support Specialist will assist in all operational activities that support the overall satisfaction of clients, both internal and external alike. The Support Specialist is expected to consistently provide excellent customer service to internal client operations team members, other departments within Navigate, as well as represent client needs and goals within the organization to ensure quality.
Key Responsibilities
Daily
  1. Work closely with Navigate Client Success Managers and Implementation Specialists to plan and execute client wellbeing activities, programs and services in a manner that exceeds expectations and delivers results.
  2. Help foster/build the client relationship after sales process, working at the direction of The Client Services Support Team Lead to implement programs for clients.
  3. Provides team members and company stakeholders with consistent information for overall awareness and understanding of expectations regarding all projects.
  4. Participate in face-to-face meetings and /or relationship building events with various client contacts.
  5. Support overall program measurement needs in partnership with other team members as appropriate to examine program outcomes and analysis of performance.
  6. Program development or upkeep of wellness programs such as communication, reports, incentives; including PowerPoints, meeting notes and marketing.
  7. Customer service support – answering customer service tickets/emails and requests.
Projects & Teams
  1. You will play a critical role on the assigned client team as well as the Navigate operations team.
  2. You will create more health and happiness in the employees, clients and communities we serve.
The Ideal Candidate
  • A passion for wellbeing, creating engagement around wellbeing and delivering on outcomes is a must.
  • Professional maturity and business acumen
  • Experience in business-to-business environment
  • Passion for client service
  • Exceptional written, verbal and presentation skills
  • Ability to work under pressure, organize and prioritize responsibilities  
The Navigate Way – Core Expectations
At Navigate, we expect all employees to live our values:
  • Deliver the Boom
  • Everybody Love Everybody
  • We Are Family
  • Inspire & Innovate
  • Embrace Change
  • Growth is Great
  • Efficient & Effective
  • Give Back
Minimum Requirements
  • Prior experience in account management or customer service is preferred
  • Bachelor’s degree
Working Environment
  • Ability to lift, push and pull up to 20lbs.
  • Normal mental and visual attention is required. Normal office working conditions requiring continuous use of both hands. Sitting most of the time, may involve walking or standing for brief periods of time.
  • Position requires occasional bending, squatting, twisting and climbing stairs. There are minimal exposures to workplace hazards.
  • To perform the job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable a qualified individual with a disability to perform the essential functions.
  • Position is available for remote workers.
Equal Opportunity
Navigate Wellbeing Solutions is an Equal Opportunity Employer. We provide reasonable accommodation to qualified individuals with disabilities and encourage open discussion around workplace support needs. Post-offer, pre-employment background screenings are required.

Powered by JazzHR

LDqUC1PEhw