Program Manager Jobs in Calgary, AB (NOW HIRING)

At Momentum, we are committed to building a society where everyone belongs. Where we are all valued for who we are and where we are all given the tools and opportunities to build the life we want. We value diversity, and we believe everyone has a role to play in building a just and equitable society. We're changemakers transforming our community for the good of all.

The Organization:

Momentum is a community economic development organization committed to innovative approaches to poverty reduction. Momentum empowers people to develop the skills and knowledge they need to manage their finances, start their own businesses, and train for a new job. With this focus on adult education, entrepreneurship, and community, we provide an environment for people to reach their goals.

Momentum became certified as a Great Place to Work in Canada in 2021 and has maintained that certification each year since. Great Place to Work is a global authority on high-trust, high-performance workplace cultures.

We offer competitive compensation and benefits, and we prioritize creating an open, equitable, inclusive, and growth-focused environment for everyone at Momentum. If this sounds like a place where you would want to work, please review the positions below to see if there's a fit with your skills and experience. To learn more about our values visit our website.

Responsibility:

The Program Facilitator reports to the Skills Training Manager and is accountable for the effective delivery of the StartWork program. Associated duties include performing community outreach, facilitating information sessions, participant intake and assessment, participant data management, and comprehensive wraparound supports for participants through the program length. This position is responsible to meet the outcomes as specified by the program logic model and funder contract.

Key Areas of Responsibility:

• Skills Training Manager
• Skills Training team
• Employment Services team
• Department Coordinator
• Program Participants
• Contracted Instructors
• Community Partners

Objectives:

Intake and Assessment Outcomes:

• Implement and monitor marketing activities for each StartWork training cohort, with support from the Program Administrator and Marketing & Communications team.
• Deliver presentations about the program in the community and to Momentum staff and classes.
• Schedule and conduct program information sessions.
• Manage the interview and selection process as per Momentum and funder guidelines.
• Engage & select suitable candidates for the program, engaging other relevant team members (eg: Program Facilitator and Employment Facilitator)
• Ensure unaccepted candidates are referred to other more appropriate interventions.
• Ensure the funding application and funding processes are clearly understood by the participant.
• Facilitate and deliver the first day orientation of the program.
  

Program Management & Reporting

• Support the coordination and delivery of the upgrading component, including scheduling classes, workshops, guest speakers, and special events, while ensuring a high-quality participant experience.
• Establish and maintain strong relationships with participants and instructors, providing ongoing support, monitoring progress, and maintaining a visible presence in classes, presentations, and program events.
• Implement evaluation and feedback during upgrading, and recommend program changes based on trend analysis.
• Workshop facilitation when needed.
• Enforce participants' attendance, participation, and other program policies.
• Ensure program policies and procedures are in alignment with Momentum and funders.
• Liaise with Government staff on an as needed basis
• Contribute to internal and external reporting
• Consistently maintain accurate and updated participant records in the Government's database (Compass) and internally through the Dynamics 365 CRM

Participant Support

• Support participants' day-to-day concerns, particularly with respect to funding, financial issues, transportation, attendance, etc.
• Make appropriate referrals as required and follow up regarding outcomes.
• Maintain familiarity with the scope and variety of services and programs available to support participants.
• Inform the Department Coordinator of any participant financial or disciplinary issues.
• Arrange for tutoring/mentoring, driver's training, English lessons, etc.

Organizational Involvement

• Attend team meetings, Momentum staff meetings, community meetings and events.
• Participate in organizational activities - Committees, monthly chores, reception cover off, etc.
• Maintain an awareness of issues in the broader community/economy affecting participants and the work of the program.
• Develop and maintain relationships with referring agencies.

Community Involvement

• Ensure Momentum's values are reflected in the work.
• Contribute to Momentum's culture and shared accountability by working collaboratively with others and pitching in to get things done beyond the scope of one's own role.
• Participate in team, Momentum and community meetings, committees, activities, and events as capacity allows.
• Attend relevant training, conferences, seminars, and workshops, as schedule allows.

Qualifications, Experience and Competencies

• Post-secondary degree in Social Work or human services related field, complemented by other training or experience in career development, or community economic development
• Experience in program management or facilitation, including evaluation and achieving results
• Experience in working with multi-cultural and/or highly barriered individuals
• Strong organizational, interpersonal and coordination skills
• Creative, compassionate, shows initiative, flexible regarding work schedule
• Experience in group facilitation
• Able to work well independently and within a team setting
• Good decision making and analytical skills
• Relevant experience in non-profit sector
• Experience in working with volunteers an asset
• Strong knowledge of trades and the apprenticeship system, an asset
• Excellent interpersonal and communication skills, including presentation skills
• Strong computer literacy including MS Office suite, and Outlook
• Understanding of the trades and Calgary labour market an asset
• Knowledge of GoA Funding an asset

To apply:

Please select apply to submit your cover letter and resume.

Closing Date: Until a suitable candidate is found.

We wish to thank all applicants for their interest, however, only those selected for interviews will be contacted.

To see why Momentum is a great place to work and what we have to offer visit www.momentum.org

We request that applicants state salary expectations in their cover letter.