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Process Improvement Analyst Jobs in Tennessee (NOW HIRING)

HomeServe

Business Process Analyst

Chattanooga, TN · On-site

$65K - $80K/yr

The Business Process Analyst supports cross-functional process improvement initiatives that enhance operational efficiency and service quality across the Operations organization. This position ...

Deloitte

ITSM Process & Product Manager

Hermitage, TN · On-site

Responsibilities : • Design ITSM and CMDB Processes • Lead the assessment and analysis of our current ITSM process, identifying areas for improvement, inefficiencies, and opportunities for ...

Protech Services Group Inc

$90 - $130/hr

Digital and AI Expectations Use Microsoft Copilot and AI tools to analyze processes, generate documentation, and identify improvement opportunities. Apply AI to extract workflows from meetings ...

Teksky

Process Engineer

La Vergne, TN · On-site

Responsible for process control and support for service and repair area * Responsible for ... Perform Cost Analysis & provide Cost Improvement ideas for the production & service areas.

Actalent

Continuous Improvement Manager

Nashville, TN

$91K - $122K/yr

Continuous Improvement Manager We are seeking a results-driven Continuous Improvement Manager to ... Analyze manufacturing processes and identify chronic loss drivers through data collection and ...

New

Baker Donelson

Legal Process Engineer

Memphis, TN · Hybrid

Minimum of 3-5 years of experience in legal pricing, financial analysis, or a related field. * Preferred experience/certification with project management, process improvement, or knowledge management ...

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Process Improvement Analyst information

See Tennessee salary details

$44K

$73.1K

$91.2K

How much do process improvement analyst jobs pay per year?

As of Aug 9, 2026, the average yearly pay for process improvement analyst in Tennessee is $73,101.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,900.00 and $80,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a process improvement analyst, and why are they important?

To thrive as a Process Improvement Analyst, you need strong analytical skills, process mapping expertise, and a background in business, engineering, or a related field. Familiarity with Lean, Six Sigma methodologies, and process analysis tools like Microsoft Visio or Minitab is typically required, with certifications such as Lean Six Sigma Green Belt often preferred. Excellent communication, problem-solving abilities, and stakeholder management are soft skills that set top performers apart. These competencies are crucial for identifying inefficiencies, driving organizational change, and ensuring sustainable process enhancements.

What is a process improvement analyst?

A Process Improvement Analyst is a professional who evaluates and enhances business processes within an organization to increase efficiency, reduce costs, and improve overall performance. They use data analysis, process mapping, and various methodologies like Lean or Six Sigma to identify areas for improvement. Their work often involves collaborating with different departments to implement changes, monitor outcomes, and ensure that improvements are sustainable over time. Ultimately, their goal is to streamline operations and help the organization achieve its strategic objectives.

How does a process improvement analyst typically collaborate with other departments to implement changes?

Process Improvement Analysts work closely with cross-functional teams, including operations, IT, finance, and management, to identify inefficiencies and develop actionable solutions. They often facilitate workshops, lead process mapping sessions, and gather feedback from various stakeholders to ensure proposed improvements are practical and aligned with business goals. Successful analysts build strong relationships across departments, ensuring clear communication and smooth adoption of new processes. This collaborative approach is essential for driving sustainable change and achieving measurable results.

Is process improvement analyst a good career?

A process improvement analyst is a valuable role focused on analyzing and optimizing business processes to increase efficiency and reduce costs. It typically requires skills in data analysis, project management, and familiarity with tools like Lean or Six Sigma. The career offers opportunities for advancement and can be applied across various industries.

What does a process improvement analyst do?

A process improvement analyst studies the various stages of a project and breaks them down into individual steps. In this career, your job duties are to research information on current features of a process and make recommendations to management on how to improve quality process problems to reduce errors. The qualifications for a career as a process improvement analyst include a bachelor’s degree in information technology, business administration, or a related degree. Good skills to have include written and verbal communication, data analysis, and analytical problem-solving.

What is the difference between Process Improvement Analyst vs Business Analyst?

AspectProcess Improvement AnalystBusiness Analyst
Primary FocusOptimizing processes and workflowsAnalyzing business needs and requirements
CertificationsLean, Six Sigma, PMP (sometimes)CBAP, PMI-PBA, Business Analysis certifications
Work EnvironmentManufacturing, healthcare, finance, corporateIT, finance, healthcare, consulting
Key SkillsProcess mapping, data analysis, problem-solvingRequirements gathering, stakeholder communication, documentation

While both roles involve analysis, the Process Improvement Analyst primarily focuses on streamlining processes and increasing efficiency, often using methodologies like Lean or Six Sigma. The Business Analyst concentrates on understanding business needs, gathering requirements, and facilitating solutions. Both roles are essential in organizational improvement but serve different core functions.

More about Process Improvement Analyst jobs
What are popular job titles related to Process Improvement Analyst jobs in Tennessee? For Process Improvement Analyst jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Process Improvement Analyst jobs in Tennessee look for? The top searched job categories for Process Improvement Analyst jobs in Tennessee are:
What are popular job titles related to Process Improvement Analyst jobs in TN? For Process Improvement Analyst jobs in TN, the most frequently searched job titles are:
Process Improvement Analyst jobs near you
Infographic showing various Process Improvement Analyst job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $73,101 per year, or $35.1 per hour.

Business Process Analyst

HomeServe

Chattanooga, TN • On-site

$65K - $80K/yr

Full-time

Posted 21 days ago

HomeServe rating

7.9

Company rating: 7.9 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

86th of 278 rated repair and maintenance companies

Job description

Position Overview:
The Business Process Analyst supports cross-functional process improvement initiatives that enhance operational efficiency and service quality across the Operations organization. This position partners with Operations leadership by identifying opportunities, analyzing business processes, recommending solutions, and supporting implementation efforts that improve organizational performance. This role supports operational improvements through business process analysis, data-driven decision making, documentation governance, and project leadership. The position assists in identifying improvement opportunities, develops recommendations, supports multiple initiatives simultaneously, and partners with leaders across the organization to ensure sustainable operational improvements. Success in this role requires strong analytical abilities, project management skills, executive communication, stakeholder influence, and the ability to translate complex operational challenges into practical business solutions.
Responsibilities:
  • Supports Operations leadership by identifying opportunities and assisting in implementation of best practices and process improvement initiatives.
  • Analyze operational data; develop actionable insights and present recommendations to leadership to improve operational performance and business outcomes.
  • Assist in the design and implementation of process improvements across various departments
  • Develop and maintain a strong understanding of operational workflows, business systems, and organizational processes.
  • Develop and maintain process documentation, standard operating procedures (SOPs), work instructions, and operational standards.
  • Partner with Information Technology and business stakeholders to translate technical requirements into operational solutions and user-friendly documentation.
  • Maintain documentation standards and ensure process documentation remains accurate, current, and aligned with the company's objectives.
  • Review processes and documentation to identify risks, inefficiencies, and improvement opportunities.
  • Manage multiple concurrent projects while balancing competing priorities and organizational deadlines.
  • Develop dashboards, KPIs, and performance metrics to evaluate operational effectiveness and measure the success of improvement initiatives.
  • Analyze complex datasets data from multiple business systems to identify trends, operational risks, and opportunities for continuous improvement.

Essential Functions:
Essential Job Function
% of Time on Function
Documentation of processes
30%
Quality control of operation activities
30%
Project management and process improvements
40%
Total
100%
Job Requirements:
  • Bachelor's degree in relevant field (Information Technology, Technical Writing, or a related field)
  • 2-4 years of experience in business process improvement, operations, business analysis, project management, technical documentation, or related experience.
  • Intermediate to advanced Microsoft Excel skills; experience with or the ability to grow into Power BI is highly preferred
  • Proven ability to quickly learn and understand complex topics
  • Excellent problem-solving skills and keen attention to detail
  • Superior written and verbal communication skills
  • Ability to understand and accurately translate technical information for a general audience
  • Proficient use of relevant software: Microsoft Office Suite, flowchart diagramming software such as Microsoft Visio, Adobe Creative Suite, etc.
  • Ability to work independently and remain motivated without clear direction
  • Proven ability to effectively listen to and collaborate with others

Salary Range (Chattanooga, TN): $65,000.00-$80,000.00
Annual Bonus Potential: 5%
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to seniority, merit, geographic location where the work is performed, education, experience, travel requirements for the job, and/or other business and organizational needs.
#LI-ONSITE
#HUSA
Minimum Physical Requirements:
The physical demands described represent those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of the position for which they work. While performing the duties of this position, the employee is regularly required to listen, talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls while executing tasks like working on a computer or talking on the telephone. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to low.
This job description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
HomeServe USA is an equal opportunity employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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