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Process Improvement Manager Jobs in Tennessee (NOW HIRING)

Process Improvement Leader

Kingsport, TN · On-site

$107K/yr

Improvement Project Management • Lead improvement projects aligned with the strategic priorities ... Process Knowledge Management • Structure, document, and share process knowledge across the ...

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Process Improvement Manager information

See Tennessee salary details

$41.3K

$93.4K

$136.1K

How much do process improvement manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for process improvement manager in Tennessee is $93,420.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,400.00 and $110,300.00 per year, depending on experience, location, and employer.

What is a process improvement manager?

A process improvement manager oversees the daily operations of a business or organization and suggests ways to improve efficiency and productivity. As a process improvement manager, you use software systems and other tools to collect data about processes. You analyze the information, identify areas that need improvement, and develop more efficient production systems. Qualifications to become a process improvement manager include several years of experience in the industry, especially in leadership roles.

What does a process improvement manager do?

A Process Improvement Manager is responsible for analyzing business processes and identifying areas where efficiency, quality, or productivity can be improved. They use methodologies like Lean, Six Sigma, or Kaizen to streamline workflows, reduce waste, and enhance customer satisfaction. Their role often involves leading cross-functional teams, implementing best practices, and measuring the impact of improvements. Ultimately, they help organizations save time and resources while delivering better results.

What are the key skills and qualifications needed to thrive as a process improvement manager, and why are they important?

To thrive as a Process Improvement Manager, you need expertise in process analysis, project management, and a strong background in business or engineering, often supported by a bachelor’s degree and certifications like Six Sigma or Lean. Familiarity with process mapping tools, data analysis software, and continuous improvement methodologies is typically required. Exceptional problem-solving, communication, and leadership skills help drive change and foster cross-functional collaboration. These capabilities are crucial for identifying inefficiencies, implementing sustainable improvements, and achieving organizational goals.

What are some common challenges process improvement managers face when implementing new initiatives, and how can they be addressed?

Process Improvement Managers often encounter resistance to change from employees who are accustomed to established workflows. Gaining buy-in from stakeholders and ensuring clear communication across departments are critical for successful implementation. To address these challenges, it's important to involve team members early in the process, provide training, and highlight the benefits of proposed improvements. Regular feedback sessions and transparent progress updates also help foster collaboration and minimize pushback.

What is the difference between Process Improvement Manager vs Business Analyst?

AspectProcess Improvement ManagerBusiness Analyst
Required CredentialsBachelor's degree; certifications like Six Sigma or LeanBachelor's degree; certifications like CBAP or PMI-PBA
Work EnvironmentLeads process optimization projects across departmentsAnalyzes business needs and recommends solutions
Employer & Industry UsageManufacturing, healthcare, finance, and techIT, finance, consulting, and corporate sectors

The Process Improvement Manager focuses on optimizing processes and implementing efficiency strategies, often leading cross-functional teams. In contrast, a Business Analyst primarily analyzes business requirements and recommends solutions to improve operations. While both roles require analytical skills and certifications like Six Sigma, their core responsibilities and work environments differ, making each role unique in organizational impact.

More about Process Improvement Manager jobs

What are the most commonly searched types of Process Improvement jobs in Tennessee?

The most popular types of Process Improvement jobs in Tennessee are:

What are popular job titles related to Process Improvement Manager jobs in Tennessee?

For Process Improvement Manager jobs in Tennessee, the most frequently searched job titles are:

What cities in Tennessee are hiring for Process Improvement Manager jobs?

Cities in Tennessee with the most Process Improvement Manager job openings:

Infographic showing various Process Improvement Manager job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 2% Contract, and 1% Nights. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $93,420 per year, or $44.9 per hour.

Process Improvement Manager - Corp

Dollar General

Goodlettsville, TN • On-site

Full-time

Posted 20 days ago


Dollar General rating

4.0

Company rating: 4.0 out of 10

Based on 4,599 frontline employees who took The Breakroom Quiz

39th of 39 rated national retailers


Job description

Company Overview
General Summary:
Lead and support cross-functional initiatives that combine structured project management and process improvement to drive measurable business outcomes. Manage projects through defined lifecycles from problem identification through execution and implementation, while ensuring alignment to organizational priorities. Partner with Merchandising, Store Operations, IT, Supply Chain, and other stakeholders to improve processes and deliver sustainable solutions. Communicate regularly with key stakeholders on project updates, risks, next steps and results.
Job Details
Duties & Responsibilities:
  • Lead and support key cross functional and strategic projects using structured project management methodologies that deliver significant value to Dollar General. Define project scope, timelines, milestones, resources, and success metrics. Ensure alignment with business priorities and track progress against established plans.
  • Apply formal project management practices, including project planning, status reporting, risk management, and stakeholder communication. Maintain clear documentation and ensure consistent execution standards across projects.
  • Rigorously support the identification, evaluation, implementation and execution of processes that improve the efficiency and effectiveness of Dollar General. Support strategic planning, process review and improvement projects to enhance corporate performance.
  • Analyze processes and performance through data collection, time studies, and productivity assessments. Identify root causes, evaluate improvement opportunities, and recommend actionable solutions to optimize performance.
  • Partner with Supply Chain, Store Operations, Merchandising and other department leadership in the development and deployment of process improvement initiatives. Work with IT, Finance, and other support functions to remove constraints, justify investments and implement solutions that improve service and reduce expense.

Knowledge, Skills and Abilities (KSAs):
  • Ability to quickly identify potential drivers of emerging problems, root cause, and generate solutions.
  • Ability to partner, coordinate and influence across all levels of management.
  • Ability to prioritize projects based on solution impact, time to implement and/or direction from leadership.
  • Ability to lead multiple priorities and projects (3-5).
  • Strong communication and stakeholder management skills across all levels of the organization.
  • Design and execute appropriate analyses to size potential impact of problems or solutions.
  • Strong analytical and process mapping skills.
  • Knowledge of project management methodologies.
  • Ability to create and execute an implementation plan for rollout.

Qualifications
Work Experience &/or Education:
  • Bachelor's degree in Business, Supply Chain or Industrial Engineering required, or equivalent professional experience.
  • Advanced Degree preferred.
  • Minimum of 5 years of relevant work experience.
  • Project Management (PMP Certification), Industrial engineering, Six Sigma, and/or Lean Six Sigma experience preferred.

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About Dollar General

Sourced by ZipRecruiter

What started as a single store is now a 20+ billion dollar Fortune 119 company. With 140,000+ employees and counting, we’re growing fast and so can you. There are endless opportunities for you, including award-winning training programs and career paths in retail, distribution, transportation or corporate. The possibilities are endless!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Goodlettsville, TN, US