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Remote Laboratory Quality Manager Jobs in Tennessee

This is a fully remote role. Essential Duties and Responsibilities * Schedule and organize internal ... Support the electronic Quality Management System (eQMS) by assisting with the creation, review ...

Quality Engineer - Remote

Brentwood, TN · On-site +1

$50K - $57K/yr

This is a Full Time, remote Engineer, Quality role. What You'll Do * Contribute to development and ... Document and manage defects to support efficient resolution * Identify and communicate risks ...

Senior Quality Specialist

Johnson City, TN · On-site +1

$79K - $109K/yr

We are an independent, global, one-stop-shop focused on delivering Central Laboratory Services that ... Leads and project manages QMS activities including document control, change control, non ...

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Remote Laboratory Quality Manager information

What is a remote laboratory quality manager?

A Remote Laboratory Quality Manager is a professional responsible for overseeing and ensuring the quality and compliance of laboratory operations from a remote location. They develop, implement, and monitor quality management systems, ensure adherence to regulatory standards, and coordinate with laboratory staff virtually. This role often involves conducting virtual audits, reviewing documentation, and providing training to maintain high-quality laboratory practices. Remote Laboratory Quality Managers play a critical role in laboratories that operate in multiple locations or offer flexible, remote work environments.

How does a remote laboratory quality manager coordinate quality assurance efforts with on-site laboratory staff?

Remote Laboratory Quality Managers often use digital communication tools and laboratory information management systems (LIMS) to oversee and ensure compliance with quality standards. Regular virtual meetings, shared documentation platforms, and scheduled audits are common practices to maintain alignment with on-site teams. Building strong relationships and clear lines of communication with laboratory staff is essential for promptly addressing issues and implementing quality improvements. While remote, managers must be proactive in monitoring processes and fostering a culture of continuous quality enhancement.

What are the key skills and qualifications needed to thrive as a remote laboratory quality manager, and why are they important?

To thrive as a Remote Laboratory Quality Manager, you need a solid background in laboratory science, quality management systems, and regulatory compliance, typically supported by a relevant science degree and experience in laboratory operations. Familiarity with Laboratory Information Management Systems (LIMS), ISO 15189 or ISO 17025 standards, and quality assurance software is crucial. Strong leadership, attention to detail, and effective communication are vital soft skills for overseeing quality processes and coordinating remote teams. These competencies ensure that laboratory operations meet regulatory requirements, maintain high standards, and deliver accurate, reliable results even in a remote setting.

What is the difference between Remote Laboratory Quality Manager vs Remote Laboratory Technician?

AspectRemote Laboratory Quality ManagerRemote Laboratory Technician
CredentialsTypically requires a Bachelor's degree in a science or quality management field, certifications like ASQ CQE or ISO auditorUsually requires an associate degree or relevant technical certification
Work EnvironmentOversees quality processes remotely, collaborates with labs and managementPerforms testing and data collection remotely or on-site, following protocols
Employer & Industry UsageUsed in regulated industries like pharmaceuticals, biotech, and clinical labsCommon in diagnostic labs, research facilities, and manufacturing

The Remote Laboratory Quality Manager focuses on maintaining quality standards, audits, and compliance remotely, while the Remote Laboratory Technician handles testing and data collection. Both roles are essential in laboratory operations but differ in responsibilities and required qualifications.

What are popular job titles related to Remote Laboratory Quality Manager jobs in Tennessee?

For Remote Laboratory Quality Manager jobs in Tennessee, the most frequently searched job titles are:

What cities in Tennessee are hiring for Remote Laboratory Quality Manager jobs?

Cities in Tennessee with the most Remote Laboratory Quality Manager job openings:

Quality Manager, Data & Insights Analytics

CVS Health

Nashville, TN • Remote

$60K - $159K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


CVS Health rating

5.8

Company rating: 5.8 out of 10

Based on 4,341 frontline employees who took The Breakroom Quiz

91st of 113 rated pharmacies


Job description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselvesaccountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

As a Quality Manager, Data & Insights Analytics for Aetna, you will be responsible for transforming raw data into actionable insights that support strategic decision-making across all Direct-to-Consumer (DTC) channels, including Telesales, field service representatives and member experience. You'll lead the development and delivery of reporting solutions, quality performance dashboards, and analytics tied to agent behavior, quality trends and process opportunities.

You will collaborate cross-functionally with Quality Assurance, Compliance, Operations and Vendor Management teams to ensure the integrity of quality data and the effective use of metrics to drive performance improvement. You'll plan a key role in supporting vendor oversight, internal reporting and the evolution of quality monitoring by integrating data tools and innovation into quality operations. For this role you'll need strong analytical expertise, system fluency and a deep understanding of Medicare sales processes.


Required Qualifications

  • Experience/proficiency with CRM systems, including SPICE and ThinkAgent, with experience training on these platforms.

  • Strong data and technical skills, including proficiency in Microsoft Excel (advanced functions such as Power Query, with working knowledge of SQL.

  • Experience with NICE CXone platform including reporting, interaction analytics, and quality management modules.


Preferred Qualifications

  • 5 years of experience, Medicare sales, including Medicare Advantage, Medicare Supplement and Part D plans.

  • Active and current health insurance license.

  • 5 years of Telesales and call center experience.

  • Experience designing and launching applications or tools using platforms like QuickBase.

  • Strong understanding of Medicare compliance requirements and quality assurance processes.

  • Proven ability to work independently in a remote environment while collaborating across multiple teams.


Education

Bachelor's degree in Communications, Business, Data Analytics or equivalent experience.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$60,300.00 - $159,120.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This fulltime position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial wellbeing of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.


Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 08/15/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.


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