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Problem Manager Jobs in Texas (NOW HIRING)

Talos Energy

IT Service Desk Manager

Houston, TX

Coordinate problem management activities by identifying repeat incidents, driving root-cause analysis with resolver teams, and tracking corrective actions that reduce recurring disruption. * Maintain ...

Talos Energy

IT Service Desk Manager

Houston, TX · On-site

Coordinate problem management activities by identifying repeat incidents, driving root-cause analysis with resolver teams, and tracking corrective actions that reduce recurring disruption. * Maintain ...

Inficare Technologies

Change Manager

Dallas, TX · On-site

Identify recurring issues and partner with Problem Management for long-term remediation. X. Reporting & Continuous Improvement * Prepare weekly, monthly, and quarterly reports for Change & Major ...

Semper Valens Solutions

$13.50 - $17.75/hr

Identifies and reports unusual or repetitive customer inquiries, complaints or areas of misinformation to the Problem Manager, supervisors, appointed personnel, and government leads. * Creates a ...

K&L Gates

Lead, IT Change Management

Austin, TX · On-site

$97K - $146K/yr

KEY RELATIONSHIPS Director, Global Support Services / ITSM Leadership, Incident / Problem Manager, Global Service Desk and Deskside Support teams, Application, Infrastructure, Network, Cloud ...

Peraton

GNOC Operations Manager

San Antonio, TX

$76K - $102K/yr

Those practices are Major Incident Management, Problem Management, Enterprise Monitoring, and the GNOC Communications Cell. The GNOC Operations Manager actively engages in other functional areas of ...

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Problem Manager information

See Texas salary details

$26.1K

$57.2K

$107.6K

How much do problem manager jobs pay per year?

As of Jun 11, 2026, the average yearly pay for problem manager in Texas is $57,227.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,200.00 and $78,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Problem Manager position, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What are the primary challenges a Problem Manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

What does a Problem Manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What are popular job titles related to Problem Manager jobs in Texas? For Problem Manager jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Problem Manager jobs in Texas look for? The top searched job categories for Problem Manager jobs in Texas are:
What cities in Texas are hiring for Problem Manager jobs? Cities in Texas with the most Problem Manager job openings:
Problem Manager jobs near you
Infographic showing various Problem Manager job openings in Texas as of June 2026, with employment types broken down into 76% Full Time, 19% Part Time, 2% Temporary, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $57,227 per year, or $27.5 per hour.

Field Solutions Analyst (Problem Report)

Red Dot LLC

Athens, TX • On-site, Remote

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Description

Are you a detail-oriented problem solver with a passion for diagnosing issues and driving solutions? We are seeking a Field Resolution Analyst to join our team and play a critical role in identifying, analyzing, and resolving field-reported issues efficiently and accurately.


The Field Resolution Analyst is responsible for reviewing and diagnosing problems reported from job sites while working closely with internal departments to determine the fastest and most cost-effective resolutions. This role requires strong analytical thinking, clear communication, and the ability to thrive in a fast-paced environment.


If you enjoy collaboration, problem-solving, and making a direct impact on project success, we encourage you to apply today!


Key Responsibilities:

  • Track and maintain Problem Report (PR) status using Kinetic (ERP)
  • Review, interpret, and diagnose PR requests submitted from job sites.
  • Communicate with multiple departments within Red Dot to accurately assess and resolve reported issues.
  • Identify the most efficient and cost-effective solutions to reported problems.
  • Maintain detailed documentation and ensure timely follow-up on all PRs.



Requirements

  Skills and Qualifications:

  • Proficiency in Microsoft Excel.
  • Strong written and verbal communication skills.
  • Highly detail-oriented with strong organizational skills.
  • Self-motivated with the ability to multitask effectively.
  • Ability to work efficiently in a fast-paced environment.
  • Previous experience with commercial metal buildings is recommended.
  • Experience with pre-engineered metal buildings (PEMB) is preferred
  • Ability to read and interpret architectural drawings.
  • Bluebeam is preferred
  • Undergraduate education in Architecture, Engineering, or Construction Management.

 Benefits:

  •  Highly competitive salary and compensation based on skills and experience.
  •  Remote work opportunities available; working from the Athens office is preferred.
  •  Comprehensive health, vision, dental and life insurance. Including PTO, insurance and 401(k) matching.
  •  Full-time position with long-term growth potential.
     

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