Problem Manager Jobs in Texas (NOW HIRING)

Problem Management Ref: #404-IT Pittsburgh

Problem Management Ref: #404-IT Pittsburgh

Problem Management Ref: #404-IT Pittsburgh

... Problem Manager, contributing in-depth technical information and research to facilitate rapid and effective resolution of systemic issues. • Act as a coordinating lead for optimizing workflows ...

Coordinate problem management activities by identifying repeat incidents, driving root-cause analysis with resolver teams, and tracking corrective actions that reduce recurring disruption. * Maintain ...

Coordinate problem management activities by identifying repeat incidents, driving root-cause analysis with resolver teams, and tracking corrective actions that reduce recurring disruption. * Maintain ...

Manage departmental resources, optimize processes, and maximize profitability. * Champion safety, compliance, and quality control. All you need is: * High School Diploma or equivalent * A valid ...

Identifies and reports unusual or repetitive customer inquiries, complaints or areas of misinformation to the Problem Manager, supervisors, appointed personnel, and government leads. * Creates a ...

Identifies and reports unusual or repetitive customer inquiries, complaints or areas of misinformation to the Problem Manager, supervisors, appointed personnel, and government leads. * Creates a ...

Lead incident and problem-management practices including severity definitions, on-call readiness, post-incident reviews, root-cause analysis (RCA), and tracking corrective/preventive actions to ...

Lead incident and problem-management practices including severity definitions, on-call readiness, post-incident reviews, root-cause analysis (RCA), and tracking corrective/preventive actions to ...

KEY RELATIONSHIPS Director, Global Support Services / ITSM Leadership, Incident / Problem Manager, Global Service Desk and Deskside Support teams, Application, Infrastructure, Network, Cloud ...

The primary responsibility is to support Vanguard in the execution of Change Enablement, Incident/Major Incident and Problem Management in the Production environment according to the defined process.

The primary responsibility is to support Vanguard in the execution of Change Enablement, Incident/Major Incident and Problem Management in the Production environment according to the defined process.

Partner closely with Problem Management to translate post-incident learnings into prevention work. Continuously improve response playbooks, and escalation paths. Build strong working relationships ...

Partner closely with Problem Management to translate post-incident learnings into prevention work. Continuously improve response playbooks, and escalation paths. Build strong working relationships ...

Administer and manage the incident Management and Problem Management processes within ServiceNow, ensuring efficient handling of incidents and problem tickets. Change and Release Management : Oversee ...

Lead incident and problem-management practices including severity definitions, on-call readiness, post-incident reviews, root-cause analysis (RCA), and tracking corrective/preventive actions to ...

Documenting all details related to Major Incidents; persons & teams engaged, service restoration activities, associated results, root cause results, preventative action items, for Problem Management.

Incident and problem management Receive escalation from L2 Create and track problem records with Problem management and close it within SLA Lead thorough root cause analysis and facilitate engagement ...