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Pos Support Jobs (NOW HIRING)

Inficare Technologies

POS Engineer

Boston, MA · On-site

$134K - $177K/yr

Boston Support Center, MA (4 days onsite) Must Have(s): * 5 years high volume POS engineering experience * 3 years edge computing in large scale environment * 5 years POS hardware experience * 1 year ...

Inficare Technologies

POS Engineer

Boston, MA · On-site

$134K - $177K/yr

Boston Support Center, MA (4 days onsite) Must Have(s): * 5 years high volume POS engineering experience * 3 years edge computing in large scale environment * 5 years POS hardware experience * 1 year ...

FoodTec Solutions

Restaurant POS Service Analyst

Dallas, TX · Remote

$22 - $30.25/hr

Restaurant POS Service Analyst FoodTec Solutions Department Professional Services Classification ... Support customer communication through phone, email, and remote sessions * Guide restaurant clients ...

FoodTec Solutions

Restaurant POS Service Analyst

Dallas, TX · Remote

$22 - $30.25/hr

Restaurant POS Service Analyst FoodTec Solutions Department Professional Services Classification ... Support customer communication through phone, email, and remote sessions * Guide restaurant clients ...

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Pos Support information

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$14

$26

$44

How much do pos support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for pos support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is a POS Support?

A POS (Point of Sale) Support job involves assisting businesses with the installation, maintenance, and troubleshooting of POS systems. This includes helping users with software or hardware issues, training staff on system usage, and ensuring smooth transaction processing. POS Support professionals work with retailers, restaurants, and other businesses that rely on POS systems for sales and inventory management. Strong technical skills, problem-solving abilities, and customer service are essential for this role.

What are the key skills and qualifications needed to thrive in the POS Support position?

To excel as a POS Support professional, you need technical troubleshooting abilities, a solid grasp of point-of-sale hardware and software, and often some IT or computer science background. Familiarity with popular POS systems such as Oracle Micros, Square, or Toast, as well as ticketing platforms like Zendesk or ServiceNow, is highly valuable. Strong problem-solving, clear communication, and patience help you effectively assist end users and collaborate with cross-functional teams. These skills are essential for minimizing downtime, ensuring smooth business operations, and delivering high-quality customer service.

What are some common challenges faced in a POS Support role, and how are they typically addressed?

In a POS Support role, frequent challenges include diagnosing hardware malfunctions, resolving software issues, and managing urgent system outages, especially during peak business hours. To address these challenges, professionals rely on a combination of technical expertise, remote troubleshooting tools, and excellent communication with both store staff and IT teams. Support specialists are also proactive in documenting recurring issues and implementing long-term solutions to prevent future disruptions. Working efficiently under pressure and prioritizing service requests are key to maintaining business continuity in fast-paced retail or hospitality environments.

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Pos Support jobs near you
Infographic showing various Pos Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

POS Support Technician (Korean Bilingual)

United Merchant Services

Los Angeles, CA • On-site

Full-time

Re-posted 15 days ago

Job description

About Bluu, Inc.

Bluu, Inc. is a technology and payments company providing integrated POS, payment processing, hardware, software, online ordering, and business management solutions for the restaurant and retail industries.

We are committed to delivering reliable, innovative technology that helps businesses operate more efficiently and grow. Join our team and be part of a growing company shaping the future of POS and payment technology.


Location: Los Angeles, CA, Full Time


Position Summary

The POS Support Technician will provide technical support to merchants, agents, and resellers while assisting with the deployment, maintenance, and troubleshooting of POS systems and related hardware. This role requires strong problem-solving abilities, excellent communication skills, and the ability to work independently in a fast-paced environment.


Responsibilities

  • Provide phone-based technical support to merchants, resellers, and agents.
  • Document all support requests, issues, and resolutions accurately.
  • Resolve technical issues in a timely and professional manner.
  • Prepare, configure, and stage POS hardware and software for deployment.
  • Maintain POS department equipment, tools, and inventory.
  • Perform hardware repairs and replacements both in-house and at customer locations as needed.
  • Test, evaluate, troubleshoot, and document software and hardware issues.
  • Install and configure POS software, hardware, cabling, networking equipment, and related systems.
  • Monitor system performance and diagnose operational issues.
  • Provide training and technical guidance to associates, merchants, and resellers.
  • Create and maintain technical documentation and support materials.

Qualifications

  • Bilingual proficiency in English and Korean required.
  • Strong troubleshooting and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Ability to work independently and manage multiple priorities.
  • POS, PC support, or related technical support experience preferred.
  • Willingness to work off-site occasionally.
  • Ability to travel for business when required.
  • ComTIA A+ Certification is a big plus