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Pos Support Jobs (NOW HIRING)

CFS

POS System Coordinator

South San Francisco, CA

$100K - $140K/yr

Their stores rely heavily on reliable technology and efficient front-end systems to support daily operations, making the POS environment a critical component of their success. They are seeking a ...

CFS

POS System Coordinator

South San Francisco, CA

$100K - $140K/yr

Their stores rely heavily on reliable technology and efficient front-end systems to support daily operations, making the POS environment a critical component of their success. They are seeking a ...

Panera Bread

Restaurant Systems Manager

Sacramento, CA · On-site

Position Description The Operations/POS Support Team is accountable for the continuity of the computer services for the field user utilizing 4,000+ terminals, 850+ BOH Servers, 1,200+ PC's, 500 ...

Panera

Restaurant Systems Manager

Sacramento, CA · On-site

Position Description The Operations/POS Support Team is accountable for the continuity of the computer services for the field user utilizing 4,000+ terminals, 850+ BOH Servers, 1,200+ PC's, 500 ...

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How much do pos support jobs pay per hour?

As of May 29, 2026, the average hourly pay for pos support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is a POS Support job?

A POS (Point of Sale) Support job involves assisting businesses with the installation, maintenance, and troubleshooting of POS systems. This includes helping users with software or hardware issues, training staff on system usage, and ensuring smooth transaction processing. POS Support professionals work with retailers, restaurants, and other businesses that rely on POS systems for sales and inventory management. Strong technical skills, problem-solving abilities, and customer service are essential for this role.

What are the key skills and qualifications needed to thrive in the Pos Support position, and why are they important?

To excel as a POS Support professional, you need technical troubleshooting abilities, a solid grasp of point-of-sale hardware and software, and often some IT or computer science background. Familiarity with popular POS systems such as Oracle Micros, Square, or Toast, as well as ticketing platforms like Zendesk or ServiceNow, is highly valuable. Strong problem-solving, clear communication, and patience help you effectively assist end users and collaborate with cross-functional teams. These skills are essential for minimizing downtime, ensuring smooth business operations, and delivering high-quality customer service.

What are some common challenges faced in a POS Support role, and how are they typically addressed?

In a POS Support role, frequent challenges include diagnosing hardware malfunctions, resolving software issues, and managing urgent system outages, especially during peak business hours. To address these challenges, professionals rely on a combination of technical expertise, remote troubleshooting tools, and excellent communication with both store staff and IT teams. Support specialists are also proactive in documenting recurring issues and implementing long-term solutions to prevent future disruptions. Working efficiently under pressure and prioritizing service requests are key to maintaining business continuity in fast-paced retail or hospitality environments.
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What cities are hiring for Pos Support jobs? Cities with the most Pos Support job openings:
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Pos Support jobs near you
Infographic showing various Pos Support job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 75% Full Time, 23% Part Time, and 1% Temporary. Highlights an 92% Physical, and 8% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

POS System Coordinator

CFS

South San Francisco, CA

$100K - $140K/yr

Full-time

Medical

Posted 25 days ago

Job description

Point of Sale (POS) System Coordinator
Full-Time | On-Site | Permanent

Our client is a well-established regional grocery retailer with multiple store locations and a long-standing reputation for operational excellence and strong community ties. Their stores rely heavily on reliable technology and efficient front-end systems to support daily operations, making the POS environment a critical component of their success.

They are seeking a Point of Sale (POS) System Coordinator to take ownership of the POS ecosystem across multiple stores. This is a highly visible, hands-on role that directly supports store operations and ensures the accuracy, reliability, and performance of front-end retail systems.


Why This Role Stands Out for Point of Sale (POS) System Coordinator:

  • Our client is a stable iconic privately held Bay Area retail business for over 50 years
  • A wonderful company founded on these principles:
  • "The key to our success is good people, and we have the best in the business” and “personal service is one element of our success and maintaining the best quality is the other."
  • Join a family atmosphere and culture where employees are valued
  • Be part of a changing industry that’s never dull with growth and challenges
  • Love earlier work hours such as 6:30am-3:30pm, 7am-4pm or 7:30am-4:30pm
  • Free parking and in office everyday may travel to stores as needed
  • Comp range: $100,000-140,000 annually, plus benefits
Main Job Responsibilities for Point of Sale (POS) System Coordinator:
  • Administer and support the POS environment across multiple store locations, ensuring accurate communication between front-end registers and back-office systems.
  • Maintain item files, PLUs, pricing, promotions, departments, tenders, and tax tables to ensure accurate transactions and reporting.
  • Serve as the primary POS support resource for store managers and front-end teams, troubleshooting issues with registers, scanners, scales, printers, and payment devices.
  • Support daily, weekly, and monthly POS operational processes, including end-of-day and financial reconciliation workflows.
  • Coordinate with POS vendors and technology partners to resolve technical issues and ensure timely resolution.
  • Assist with system upgrades, hardware replacements, and store technology projects.
  • Maintain documentation, identify recurring issues, and recommend improvements to enhance system reliability and operational efficiency.
Qualifications of Point of Sale (POS) System Coordinator:
  • 3+ years of POS systems experience within a multi-location retail or grocery environment.
  • Hands-on experience with BR Data (host/back office).
  • Hands-on experience with Encore by Truno (front end).
  • Strong Excel skills, including data manipulation, reporting, and reconciliation.
  • Technical aptitude with the ability to troubleshoot POS hardware, integrations, and store technology systems.

Salary range DOE $100,000- $140,000
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