POS Support Technician
$21 - $29/hr
Provide phone support; Document all merchant and reseller/agent issues; Resolve all outstanding issues as quickly as possible * Prepare/stage POS hardware and software for deployment * Maintain POS ...
Quick apply
$21 - $29/hr
Provide phone support; Document all merchant and reseller/agent issues; Resolve all outstanding issues as quickly as possible * Prepare/stage POS hardware and software for deployment * Maintain POS ...
Quick apply
$21 - $29/hr
Provide phone support; Document all merchant and reseller/agent issues; Resolve all outstanding issues as quickly as possible * Prepare/stage POS hardware and software for deployment * Maintain POS ...
Annandale, VA · On-site
Annandale, VA, Lynnwood, WA, - Provide phone support; Document all merchant and reseller/agent issues; Resolve all outstanding issues as quickly as possible - Prepare/stage POS hardware and software ...
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Annandale, VA · On-site
Annandale, VA, Lynnwood, WA, - Provide phone support; Document all merchant and reseller/agent issues; Resolve all outstanding issues as quickly as possible - Prepare/stage POS hardware and software ...
Quantico, VA · On-site
$75K - $90K/yr
MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their ... Proactively engages with POS support staff to address system issues and opportunities to improve ...
Quantico, VA · On-site
$75K - $90K/yr
MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their ... Proactively engages with POS support staff to address system issues and opportunities to improve ...
Arlington, VA · Remote
$95K - $125K/yr
Trilogy Federal is seeking a remote Point of Sale (POS) System Engineer to support Department of Veterans Affairs. In this role, the Point of Sale (POS) System Engineer will be a versatile technical ...
Arlington, VA · Remote
$95K - $125K/yr
Trilogy Federal is seeking a remote Point of Sale (POS) System Engineer to support Department of Veterans Affairs. In this role, the Point of Sale (POS) System Engineer will be a versatile technical ...
Arlington, VA · On-site +1
$95K - $125K/yr
Trilogy Federal is seeking a remote Point of Sale (POS) System Engineer to support Department of Veterans Affairs. In this role, the Point of Sale (POS) System Engineer will be a versatile technical ...
Arlington, VA · On-site +1
$95K - $125K/yr
Trilogy Federal is seeking a remote Point of Sale (POS) System Engineer to support Department of Veterans Affairs. In this role, the Point of Sale (POS) System Engineer will be a versatile technical ...
Quantico, VA · On-site
$75K/yr
MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of ...
Quantico, VA · On-site
$75K/yr
MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of ...
$75K/yr
MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of ...
$75K/yr
MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of ...
MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of ...
MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of ...
MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of ...
MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of ...
Quantico, VA · On-site
$90K - $105K/yr
MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of ...
Quantico, VA · On-site
$90K - $105K/yr
MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of ...
Chesapeake, VA · On-site
$123K - $138K/yr
The Manager partners closely with Information Technology, all other Support Center resources as ... Familiarity with retail store systems such as POS, store portals, workforce management, or store ...
Chesapeake, VA · On-site
$123K - $138K/yr
The Manager partners closely with Information Technology, all other Support Center resources as ... Familiarity with retail store systems such as POS, store portals, workforce management, or store ...
Chesapeake, VA · On-site
$123K - $138K/yr
The Manager partners closely with Information Technology, all other Support Center resources as ... Familiarity with retail store systems such as POS, store portals, workforce management, or store ...
Chesapeake, VA · On-site
$123K - $138K/yr
The Manager partners closely with Information Technology, all other Support Center resources as ... Familiarity with retail store systems such as POS, store portals, workforce management, or store ...
Be Seen First
Falls Church, VA · On-site
$40K - $60K/yr
Monitor and support 250+ store location networks consisting of routers, firewalls, switches, Windows PC's, Point-of-Sale (POS) systems, and misc. network devices * Monitor, triage, escalate, and ...
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Be Seen First
Falls Church, VA · On-site
$40K - $60K/yr
Monitor and support 250+ store location networks consisting of routers, firewalls, switches, Windows PC's, Point-of-Sale (POS) systems, and misc. network devices * Monitor, triage, escalate, and ...
Chantilly, VA · On-site
$17 - $18/hr
... • Supported in the field at sales • Variety at work • Flexible scheduling • Add 2-3 ... have POS Cashier experience. * check customers out using our P.O.S. system and accurately input ...
Chantilly, VA · On-site
$17 - $18/hr
... • Supported in the field at sales • Variety at work • Flexible scheduling • Add 2-3 ... have POS Cashier experience. * check customers out using our P.O.S. system and accurately input ...
TO11 Pos 250 PD 10b: Test Systems Engineer (Senior-Level) Overall Assignment Description: Senior ... Supports technical investigations for defects discovered during test activities. Skills and ...
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TO11 Pos 250 PD 10b: Test Systems Engineer (Senior-Level) Overall Assignment Description: Senior ... Supports technical investigations for defects discovered during test activities. Skills and ...
Chesapeake, VA · On-site
The POS L3 Analyst will be responsible for proactively seeking out trending issues, finding and documenting RCAs and leading first and second levels of support to greater knowledge. Principal Duties ...
Chesapeake, VA · On-site
The POS L3 Analyst will be responsible for proactively seeking out trending issues, finding and documenting RCAs and leading first and second levels of support to greater knowledge. Principal Duties ...
Chesapeake, VA · On-site
The POS L3 Analyst will be responsible for proactively seeking out trending issues, finding and documenting RCAs and leading first and second levels of support to greater knowledge. Principal Duties ...
Chesapeake, VA · On-site
The POS L3 Analyst will be responsible for proactively seeking out trending issues, finding and documenting RCAs and leading first and second levels of support to greater knowledge. Principal Duties ...
Chesapeake, VA · On-site
The POS L3 Analyst will be responsible for proactively seeking out trending issues, finding and documenting RCAs and leading first and second levels of support to greater knowledge. Principal Duties ...
Chesapeake, VA · On-site
The POS L3 Analyst will be responsible for proactively seeking out trending issues, finding and documenting RCAs and leading first and second levels of support to greater knowledge. Principal Duties ...
Chesapeake, VA · On-site
The POS L3 Analyst will be responsible for proactively seeking out trending issues, finding and documenting RCAs and leading first and second levels of support to greater knowledge. Principal Duties ...
Chesapeake, VA · On-site
The POS L3 Analyst will be responsible for proactively seeking out trending issues, finding and documenting RCAs and leading first and second levels of support to greater knowledge. Principal Duties ...
Charlottesville, VA · On-site
$18.75 - $25.75/hr
In this role, you connect our products with the professionals who use them, providing vital support ... Comfortable learning industry-specific POS and inventory software; proficient in Microsoft Office.
Charlottesville, VA · On-site
$18.75 - $25.75/hr
In this role, you connect our products with the professionals who use them, providing vital support ... Comfortable learning industry-specific POS and inventory software; proficient in Microsoft Office.
$14.30 - $17.03
14% of jobs
$18.46 is the 25th percentile. Wages below this are outliers.
$17.03 - $19.76
21% of jobs
$19.76 - $22.49
14% of jobs
The median wage is $22.65 / hr.
$22.49 - $25.22
18% of jobs
$27.08 is the 75th percentile. Wages above this are outliers.
$25.22 - $27.95
12% of jobs
$27.95 - $30.68
6% of jobs
$30.68 - $33.41
4% of jobs
$33.41 - $36.14
3% of jobs
$36.14 - $38.87
3% of jobs
$38.87 - $41.60
3% of jobs
$41.60 - $44.33
1% of jobs
$14
$25
$44
To excel as a POS Support professional, you need technical troubleshooting abilities, a solid grasp of point-of-sale hardware and software, and often some IT or computer science background. Familiarity with popular POS systems such as Oracle Micros, Square, or Toast, as well as ticketing platforms like Zendesk or ServiceNow, is highly valuable. Strong problem-solving, clear communication, and patience help you effectively assist end users and collaborate with cross-functional teams. These skills are essential for minimizing downtime, ensuring smooth business operations, and delivering high-quality customer service.
In a POS Support role, frequent challenges include diagnosing hardware malfunctions, resolving software issues, and managing urgent system outages, especially during peak business hours. To address these challenges, professionals rely on a combination of technical expertise, remote troubleshooting tools, and excellent communication with both store staff and IT teams. Support specialists are also proactive in documenting recurring issues and implementing long-term solutions to prevent future disruptions. Working efficiently under pressure and prioritizing service requests are key to maintaining business continuity in fast-paced retail or hospitality environments.
A POS (Point of Sale) Support job involves assisting businesses with the installation, maintenance, and troubleshooting of POS systems. This includes helping users with software or hardware issues, training staff on system usage, and ensuring smooth transaction processing. POS Support professionals work with retailers, restaurants, and other businesses that rely on POS systems for sales and inventory management. Strong technical skills, problem-solving abilities, and customer service are essential for this role.

$21 - $29/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 2 days ago
Provide phone support; Document all merchant and reseller/agent issues; Resolve all outstanding issues as quickly as possible
Prepare/stage POS hardware and software for deployment
Maintain POS department equipment and tools
Perform hardware repairs as required, both in-house and in the field - Test, evaluate, and document all software/hardware issues
Provide training to associates, merchants, and resellers - Install and configure software, hardware, cables/wiring, and networks
Monitor system performance and troubleshooting issues
Provide documentation as required
Qualifications And Skills
Resourcefulness and problem-solving aptitude
Excellent communication skills
Bi-lingual in English & Korean
POS/PC support related experience preferred
Able to work off-site occasionally
Business travel may be required
Flexible work hours, as well as Saturdays available
CompTia A+ preferred
Benefits
Group Health Insurance ( Medical, Vision, Dental)
Employer paid Life Insurance
Paid Sick and Vacation Days
Gym Support
Lunch Support
401K with marching