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Pos Support Jobs in Ohio (NOW HIRING)

KURV

Integrated Solutions Team Lead

Cleveland, OH

The Team Lead oversees a small team of POS Support Technicians and File Builders. Required Duties and Responsibilities: * Respond to merchant inquiries via phone and e-mail. * Provide merchant ...

Apex Systems

POS Tester

Columbus, OH · Hybrid

Job#: 3036787 POS Tester Location: Columbus, Ohio (Hybrid) Role Overview We are seeking a POS ... Contribute to both existing system support and new product development efforts. Required ...

TEKsystems

Pos Analyst

Westlake, OH · Hybrid

$30 - $40/hr

Description We are seeking a detail-oriented POS Analyst to support a point-of-sale team. In this role, you will collaborate closely with POS Administrators and third-party vendors such as NCR and ...

TEKsystems

Pos Analyst

Westlake, OH · Hybrid

$30 - $40/hr

Description We are seeking a detail-oriented POS Analyst to support a point-of-sale team. In this role, you will collaborate closely with POS Administrators and third-party vendors such as NCR and ...

Vontier

Applications Support Manager

Stow, OH

Manage integrations between MDBS and third-party systems (POS, ERP, payment processors, inventory ... Hire, coach, and develop support team members; conduct performance reviews and set team goals.

MSR COSMOS

Desktop support with store support

Columbus, OH

$19.50 - $24.75/hr

Must Have 5+ Years Experience in POS/retail Must have a minimum of 10 years' experience with PCs ... and 3rd party support staff At ease in working with customers, partners, and suppliers at all ...

MSR COSMOS

Desktop support with store support

Columbus, OH · On-site

$19.50 - $24.75/hr

Must Have 5+ Years Experience in POS/retail • Must have a minimum of 10 years' experience with ... 3rd party support staff • At ease in working with customers, partners, and suppliers at all ...

Nirvana Center Dispensaries

Support Staff

Elyria, OH · On-site

$15.50 - $20/hr

Process transactions accurately using our POS system * Maintain a clean, organized, and welcoming dispensary environment * Support your teammates through clear communication and teamwork What We're ...

Tapestry, Inc.

Sales Support Associate III

Aurora, OH · On-site

$16 - $20.75/hr

Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with ... Support sales floor activities, respond to customer requests confidently, and partner with team or ...

Tapestry, Inc.

Sales Support Associate III

Aurora, OH · On-site

$16 - $20.75/hr

Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with ... Support sales floor activities, respond to customer requests confidently, and partner with team or ...

Tapestry, Inc.

Sales Support Associate III

Columbus, OH · On-site

$16.50 - $21.25/hr

Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with ... Support sales floor activities, respond to customer requests confidently, and partner with team or ...

Tapestry, Inc.

Sales Support Associate III

Sunbury, OH · On-site

$15.75 - $20.50/hr

Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with ... Support sales floor activities, respond to customer requests confidently, and partner with team or ...

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All JobsPos Support JobsPos Support Jobs in Ohio

Pos Support information

See Ohio salary details

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$24

$42

How much do pos support jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for pos support in Ohio is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $26.97 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Pos Support position, and why are they important?

To excel as a POS Support professional, you need technical troubleshooting abilities, a solid grasp of point-of-sale hardware and software, and often some IT or computer science background. Familiarity with popular POS systems such as Oracle Micros, Square, or Toast, as well as ticketing platforms like Zendesk or ServiceNow, is highly valuable. Strong problem-solving, clear communication, and patience help you effectively assist end users and collaborate with cross-functional teams. These skills are essential for minimizing downtime, ensuring smooth business operations, and delivering high-quality customer service.

What are some common challenges faced in a POS Support role, and how are they typically addressed?

In a POS Support role, frequent challenges include diagnosing hardware malfunctions, resolving software issues, and managing urgent system outages, especially during peak business hours. To address these challenges, professionals rely on a combination of technical expertise, remote troubleshooting tools, and excellent communication with both store staff and IT teams. Support specialists are also proactive in documenting recurring issues and implementing long-term solutions to prevent future disruptions. Working efficiently under pressure and prioritizing service requests are key to maintaining business continuity in fast-paced retail or hospitality environments.

What is a POS Support job?

A POS (Point of Sale) Support job involves assisting businesses with the installation, maintenance, and troubleshooting of POS systems. This includes helping users with software or hardware issues, training staff on system usage, and ensuring smooth transaction processing. POS Support professionals work with retailers, restaurants, and other businesses that rely on POS systems for sales and inventory management. Strong technical skills, problem-solving abilities, and customer service are essential for this role.

What are the most commonly searched types of Pos Support jobs in Ohio? The most popular types of Pos Support jobs in Ohio are:
What are popular job titles related to Pos Support jobs in Ohio? For Pos Support jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Pos Support jobs in Ohio look for? The top searched job categories for Pos Support jobs in Ohio are:
Pos Support jobs near you

Integrated Solutions Team Lead

KURV

Cleveland, OH

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Kurv is currently seeking a POS/Software Systems Technician Team Lead at our headquarters in Cleveland, Ohio. The role of a Team Lead demands a person who has strong leadership, loves to work with clients by phone, a knack for technical troubleshooting, and a commitment to learning and expanding on professional, industry and technical knowledge. Some on-call hours will be required for this position. The Team Lead oversees a small team of POS Support Technicians and File Builders.

Required Duties and Responsibilities:

  • Respond to merchant inquiries via phone and e-mail.
  • Provide merchant support and technical issue resolution on Point-of-Sale systems and applications.
  • Perform maintenance and modification of various Point-of-Sale and software systems.
  • Perform maintenance and modification of merchant gateway accounts using partner interfaces.
  • Provide remote installation and training to new merchant accounts for various Integrated/POS Software solutions.
  • Set-up, repair, deploy and reprogram Point-of-Sale equipment and/or software.
  • Conduct and control remote training sessions utilizing TeamViewer, or other remote/web-conferencing applications.
  • Pre-Sales support of Point-of-Sale, middleware, and other related products and services with internal clients, sales and vendor partners.
  • Utilization of several different software and web-based systems
  • Downloading, troubleshooting and training of stand-alone credit card terminals.
  • Report, track and help analyze technical problems and issues associated with Kurv products or services.
  • Participate in ongoing product and services training and effectively cross-train team members.

Essential Skills and Experience:

  • Professional IT certifications, or one year of experience in a remote technical helpdesk role.
  • Experience with and the ability to install and troubleshoot operating systems such as: Windows, Android and iOS.
  • Ability to self-manage and prioritize workload, meet required deadlines and manage multiple KEY accounts.
  • Must be able to create, modify and complete Business Requirement Documents.
  • Ability to adapt in a dynamic industry and work in a fast paced office.
  • Ability to maintain productive relationships with third party providers and value added resellers
  • Demonstrate effective problem solving skills

Nice to have Skills and Experience:

  • Prior history and experience working in restaurant/bar hospitality industry.
  • Associate's Degree in a related field or two years of experience in a remote technical helpdesk environment or deploying POS/Software systems and software.
  • Prior experience in Merchant Services, Electronic Payments Industry or with a leading POS/Software vendor.
  • Applicable work experience with point of sale systems.
  • Understanding and ability to demonstrate knowledge of relevant technologies such as IP Networks/Topologies, Network Security, Firewalls and Databases.
  • Ability to communicate with internal staff and clients
  • Ability to collaborate in a team environment
  • Proven leadership skills

Job Benefits:

  • 40 hours per week
  • On the job training program
  • 401K, Medical, Dental, Vision available after 90 days
  • Casual business dress code

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift

Work Location: In person

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