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Entry Level Computer Support Specialist Jobs in Ohio

Forward Health LLC

Peer Support Specialist

Columbus, OH · On-site

$17 - $21.75/hr

Description: The Peer Support Specialist provides recovery-oriented, peer-based support to ... Basic computer skills and ability to complete electronic documentation * Ability to work ...

Holder Construction

IT Support Specialist

Columbus, OH · On-site

Night and swing shift differential pay for select roles We are looking for an entry level Support ... A bachelor's degree or pursuing a bachelor's degree in information technology, computer science ...

New

Communicarehealth

Peer Support Specialist

Youngstown, OH

$16.50 - $21.25/hr

The Peer Support Specialist serves as a role model, mentor, advocate, and motivator to recovering ... Intermediate computer proficiency, including Excel and Word. * Experience with EMR (Electronic ...

DDB Solutions Inc.

Client Support Specialist

Piqua, OH · On-site

$700 - $1.2K/wk

Position Overview The Client Support Specialist plays an important role in maintaining ... Basic computer proficiency * Ability to multitask in a structured setting * Professional demeanor ...

Securitas Technology

Program Support Specialist

Akron, OH · On-site

$37K - $63K/yr

Program Support Specialists satisfy customer requirements through the coordination of National ... This position requires advanced computer skills in Word, Excel, Access, Power Point, Outlook and MS ...

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Entry Level Computer Support Specialist information

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How much do entry level computer support specialist jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for entry level computer support specialist in Ohio is $25.33, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $28.32 per hour, depending on experience, location, and employer.

What does an Entry Level Computer Support Specialist do?

An Entry Level Computer Support Specialist helps users troubleshoot and resolve problems with their computer hardware, software, and networks. They typically respond to requests for technical assistance, either in person, over the phone, or via email. Their duties often include installing and configuring new systems, diagnosing issues, and providing step-by-step solutions to users. This role is ideal for individuals who are detail-oriented, have strong communication skills, and enjoy problem-solving. Entry level specialists may work in a variety of industries, supporting both internal staff and external customers.

What is the difference between Entry Level Computer Support Specialist vs Help Desk Technician?

AspectEntry Level Computer Support SpecialistHelp Desk Technician
Required CertificationsCompTIA A+ often preferredCompTIA A+ typically required
Work EnvironmentIn-office or remote technical supportHelp desk or call center support
Employer & Industry UsageIT departments, tech companies, small businessesIT service providers, corporate support centers
Common Search & Comparison IntentUnderstanding entry-level IT support rolesEntry-level help desk support roles

The Entry Level Computer Support Specialist and Help Desk Technician roles both serve as foundational IT support positions. While they share similar certifications and work environments, the Specialist may handle broader technical issues, whereas the Technician often focuses on customer support and troubleshooting via help desk systems. Both roles are essential for organizations seeking to maintain efficient IT operations at an entry level.

What are some common challenges faced by entry level computer support specialists in their first year?

Entry level computer support specialists often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and clearly communicating complex information to non-technical users. Adapting to various hardware and software environments, as well as learning company-specific processes, can also be demanding. However, these challenges provide valuable learning experiences and help build strong problem-solving and customer service skills.

What Does an Entry-Level Computer Support Specialist Do?

An entry-level computer support specialist is an IT worker who installs software, maintains computer systems and related equipment, and offers technical support and troubleshooting help with the computers or network for which they are responsible. Your duties in this career include user training, and you are often on call to answer questions and solve IT problems for employees or clients. An entry-level computer support specialist generally handles their responsibilities as part of an IT department of a business, but you can also provide support as part of a third-party IT service provider.

What are the key skills and qualifications needed to thrive as an Entry Level Computer Support Specialist, and why are they important?

To thrive as an Entry Level Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or IT certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and standard operating systems like Windows and macOS is typically required. Strong problem-solving abilities, effective communication, and patience with users are valuable soft skills in this role. These skills and qualities are vital for efficiently resolving technical issues and ensuring a positive user experience.
More about Entry Level Computer Support Specialist jobs
What are the most commonly searched types of Computer Support Specialist jobs in Ohio? The most popular types of Computer Support Specialist jobs in Ohio are:
What are popular job titles related to Entry Level Computer Support Specialist jobs in Ohio? For Entry Level Computer Support Specialist jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Entry Level Computer Support Specialist jobs in Ohio look for? The top searched job categories for Entry Level Computer Support Specialist jobs in Ohio are:
What cities in Ohio are hiring for Entry Level Computer Support Specialist jobs? Cities in Ohio with the most Entry Level Computer Support Specialist job openings:
Entry Level Computer Support Specialist jobs near you
Infographic showing various Entry Level Computer Support Specialist job openings in Ohio as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $52,685 per year, or $25.3 per hour.
Technical Support Specialist (Entry-Level)

Technical Support Specialist (Entry-Level)

Alloy Precision Technologies, Inc.

Mentor, OH • On-site

Other

Posted 26 days ago

Job description

Description
SUMMARY:
The Technical Support Specialist is an entry-level position that works alongside the Network Administrator to provide first-line technical support across Alloy Precision Technologies (APT). This individual supports end users, manufacturing systems, and the growing network of Industrial Internet of Things (IIoT) devices, sensors, and connected equipment on the shop floor. The Technical Support Specialist responds to help desk requests; troubleshoots hardware, software, and connectivity issues; and assists with the installation, monitoring, and maintenance of network and production equipment. This position plays a key role in keeping APT's information systems running reliably and in compliance with federal and customer requirements, including ISO 9001, AS9100, ITAR, DFARS, and NIST SP 800-171/CMMC cybersecurity controls.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Serve as the first point of contact for end-user technical support; log, prioritize, and resolve help desk tickets for hardware, software, peripherals, network connectivity, and account access, escalating complex or higher-level issues to the Network Administrator.
• Troubleshoot, repair, and maintain desktops, laptops, mobile devices, printers, and shop-floor terminals; perform setup, imaging, and deployment of new equipment for end users.
• Work alongside the Network Administrator to install, configure, monitor, and maintain network equipment, servers, and the company's growing population of Industrial Internet of Things (IIoT) devices, sensors, and connected manufacturing equipment on the production network.
• Perform routine system maintenance under the direction of the Network Administrator, including software updates, patching, endpoint/antivirus management, and backups; monitor systems and report anomalies.
• Assist with administering user accounts, permissions, and security controls in accordance with federal and customer cybersecurity requirements, including ITAR, DFARS, and NIST SP 800-171/CMMC. All quality certification procedures currently in place, such as ISO 9001 and AS9100, must be followed.
• Maintain accurate documentation of IT assets, configurations, and support activity; work cooperatively with staff members and other APT personnel in a supportive, positive, and results-oriented team environment.
• Other duties as assigned by the Network Administrator.
Requirements
EDUCATION AND/OR EXPERIENCE:
• Technical training or certification - is preferred. This is an entry-level position; recent graduates and candidates with 0-2 years of experience are encouraged to apply.
• Must have working knowledge of Windows operating systems, Microsoft Office applications, and PC hardware troubleshooting. Familiarity with networking fundamentals (TCP/IP, DNS, DHCP), help desk ticketing systems, and ERP systems such as Visual ERP is a plus. CompTIA A+, Network+, or Security+ certification (or the willingness to obtain one) is strongly preferred. Must be dependable, detail-oriented, eager to learn, and able to handle multiple requests in a fast-paced, team environment.
• Exposure to manufacturing environments, IIoT/industrial devices, or regulated industries - such as aerospace and defense, power generation, oil and gas, pharmaceutical, or medical - is a plus. To meet federal and customer requirements, the candidate must be eligible to access ITAR/export-controlled information.
PHYSICAL REQUIREMENTS:
• Must be able to type and sit at a computer for an extended period of time.
• Must be able to lift and carry computer and network equipment (up to approximately 50 lbs) and move throughout the manufacturing facility to access equipment on the shop floor.
• Must be able to communicate effectively.
PERSONAL PROTECTIVE EQUIPMENT:
When on the shop floor must wear safety glasses and any other personal protective equipment required for the area.

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