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Entry Level Computer Support Specialist Jobs in Ohio

Delaware Nation Industries

The Computer User Support Specialist provides first-level technical support to government customers, resolving hardware, software, printer, and VoIP telephone issues efficiently and effectively. This ...

Holder Construction

IT Support Specialist

Columbus, OH · On-site

We are looking for an entry level Support Specialist to join our Information Technology team in our ... A bachelor's degree or pursuing a bachelor's degree in information technology, computer science ...

Forward Health LLC

Peer Support Specialist

Columbus, OH · On-site

$17 - $21.75/hr

Description: The Peer Support Specialist provides recovery-oriented, peer-based support to ... Basic computer skills and ability to complete electronic documentation * Ability to work ...

Communicarehealth

Peer Support Specialist

Youngstown, OH

$16.50 - $21.25/hr

The Peer Support Specialist serves as a role model, mentor, advocate, and motivator to recovering ... Intermediate computer proficiency, including Excel and Word. * Experience with EMR (Electronic ...

Communicarehealth

Peer Support Specialist

Cleveland, OH · On-site

$22/hr

The Peer Support Specialist serves as a role model, mentor, advocate, and motivator to recovering ... Intermediate computer proficiency, including Excel and Word. * Experience with EMR (Electronic ...

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Entry Level Computer Support Specialist information

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$15

$25

$39

How much do entry level computer support specialist jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for entry level computer support specialist in Ohio is $25.33, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $28.32 per hour, depending on experience, location, and employer.

What does an Entry Level Computer Support Specialist do?

An Entry Level Computer Support Specialist helps users troubleshoot and resolve problems with their computer hardware, software, and networks. They typically respond to requests for technical assistance, either in person, over the phone, or via email. Their duties often include installing and configuring new systems, diagnosing issues, and providing step-by-step solutions to users. This role is ideal for individuals who are detail-oriented, have strong communication skills, and enjoy problem-solving. Entry level specialists may work in a variety of industries, supporting both internal staff and external customers.

What is the difference between Entry Level Computer Support Specialist vs Help Desk Technician?

AspectEntry Level Computer Support SpecialistHelp Desk Technician
Required CertificationsCompTIA A+ often preferredCompTIA A+ typically required
Work EnvironmentIn-office or remote technical supportHelp desk or call center support
Employer & Industry UsageIT departments, tech companies, small businessesIT service providers, corporate support centers
Common Search & Comparison IntentUnderstanding entry-level IT support rolesEntry-level help desk support roles

The Entry Level Computer Support Specialist and Help Desk Technician roles both serve as foundational IT support positions. While they share similar certifications and work environments, the Specialist may handle broader technical issues, whereas the Technician often focuses on customer support and troubleshooting via help desk systems. Both roles are essential for organizations seeking to maintain efficient IT operations at an entry level.

What are some common challenges faced by entry level computer support specialists in their first year?

Entry level computer support specialists often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and clearly communicating complex information to non-technical users. Adapting to various hardware and software environments, as well as learning company-specific processes, can also be demanding. However, these challenges provide valuable learning experiences and help build strong problem-solving and customer service skills.

What Does an Entry-Level Computer Support Specialist Do?

An entry-level computer support specialist is an IT worker who installs software, maintains computer systems and related equipment, and offers technical support and troubleshooting help with the computers or network for which they are responsible. Your duties in this career include user training, and you are often on call to answer questions and solve IT problems for employees or clients. An entry-level computer support specialist generally handles their responsibilities as part of an IT department of a business, but you can also provide support as part of a third-party IT service provider.

What are the key skills and qualifications needed to thrive as an Entry Level Computer Support Specialist, and why are they important?

To thrive as an Entry Level Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or IT certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and standard operating systems like Windows and macOS is typically required. Strong problem-solving abilities, effective communication, and patience with users are valuable soft skills in this role. These skills and qualities are vital for efficiently resolving technical issues and ensuring a positive user experience.
More about Entry Level Computer Support Specialist jobs
What are the most commonly searched types of Computer Support Specialist jobs in Ohio? The most popular types of Computer Support Specialist jobs in Ohio are:
What are popular job titles related to Entry Level Computer Support Specialist jobs in Ohio? For Entry Level Computer Support Specialist jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Entry Level Computer Support Specialist jobs in Ohio look for? The top searched job categories for Entry Level Computer Support Specialist jobs in Ohio are:
What cities in Ohio are hiring for Entry Level Computer Support Specialist jobs? Cities in Ohio with the most Entry Level Computer Support Specialist job openings:
Entry Level Computer Support Specialist jobs near you
Infographic showing various Entry Level Computer Support Specialist job openings in Ohio as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 12% Part Time, and 9% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $52,685 per year, or $25.3 per hour.

Senior Computer User Support Specialist - 304693

Delaware Nation Industries

On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 4 days ago

Job description

The Computer User Support Specialist provides first-level technical support to government customers, resolving hardware, software, printer, and VoIP telephone issues efficiently and effectively. This role includes installing, configuring, and troubleshooting computer systems, establishing network connectivity, and maintaining accurate IT asset inventory records. The ideal candidate will demonstrate strong customer service skills, technical aptitude, and experience with government inventory management procedures. Maintaining positive customer relationships and ensuring compliance with established processes are essential to success in this role.
Requirements
  • Bachelors Degree in IT related field (or equivalent experience)
  • Security+ or equivalent DoD 8140 certification.
  • 7+ years of experience in computer support or IT customer service.
  • Experience with computer hardware, software, and printer maintenance.
  • Experience with government IT asset management (ITAM) systems.
  • Experience supporting government customers.
  • Requires active Secret clearance from the U.S. Government

Benefits
Benefits Include:
  • Covers 100% of employee benefit premiums, including Medical (PPO or HDHP Option), Vision, Dental
  • Matching 401K
  • Short- and Long-Term Disability
  • Pet Insurance
  • Professional Development/Education Reimbursement
  • Parking and Transit Benefits for NY, NJ, ATL, and DC Metro areas

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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