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Remote Computer Support Specialist Jobs in Ohio (NOW HIRING)

Strong knowledge of computer systems, networking and troubleshooting methodologies * Familiarity ... Provide remote technical support to clients, addressing hardware, software, and network issues

We are seeking a motivated and customer-focused Remote Support Specialist to join our growing team. This role is ideal for individuals who enjoy helping others, solving problems, and delivering ...

We are seeking a motivated and customer-focused Remote Support Specialist to join our growing team. This role is ideal for individuals who enjoy helping others, solving problems, and delivering ...

Client Support Specialist (Remote)

Columbus, OH · Remote

$17.50 - $23.50/hr

Job Overview We are seeking a detail-oriented and customer-focused Client Support Specialist to join our growing remote team. In this role, you will assist clients by providing exceptional support ...

Sleep Study Support Specialist

Cleveland, OH · On-site +1

$17.50 - $23.50/hr

The Sleep Study Support Specialist will work within the SleepView Direct department and report to ... Ability to work independently in a remote environment while collaborating effectively with cross ...

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Remote Computer Support Specialist information

See Ohio salary details

$15

$25

$39

How much do remote computer support specialist jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for remote computer support specialist in Ohio is $25.33, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $28.32 per hour, depending on experience, location, and employer.

What is a remote computer support specialist?

A Remote Computer Support Specialist provides technical assistance to users experiencing computer or software issues from a remote location. They troubleshoot problems, guide users through solutions, and may install or configure software remotely. This role requires strong problem-solving skills, technical knowledge, and excellent communication to assist customers effectively.

What are the key skills and qualifications needed to thrive as a remote computer support specialist?

To thrive as a Remote Computer Support Specialist, you need strong troubleshooting skills, in-depth knowledge of computer systems, and a relevant technical background such as an associate degree or industry certifications. Familiarity with remote desktop tools, ticketing systems, and certifications like CompTIA A+, Microsoft Certified Professional (MCP), or similar are commonly expected. Excellent communication, patience, and problem-solving abilities are essential soft skills for clearly assisting users and managing technical issues remotely. These competencies are vital for quickly resolving user problems and maintaining smooth IT operations in a remote support environment.

What are some common challenges faced by remote computer support specialists and how are they addressed?

One common challenge for Remote Computer Support Specialists is diagnosing and resolving issues without being physically present, which can make troubleshooting more complex. Specialists often rely on clear communication, step-by-step instructions, and remote access tools to guide users and resolve technical problems efficiently. Collaboration with other IT team members through chat and ticketing systems is also crucial when escalating issues that require specialized expertise. Adapting to new systems or updates and staying organized in a fast-paced environment are ongoing parts of the job, but most employers support this with continuous training and knowledge-sharing. Addressing these challenges effectively is key to delivering high-quality support and maintaining user satisfaction.

What are the most commonly searched types of Computer Support Specialist jobs in Ohio?

The most popular types of Computer Support Specialist jobs in Ohio are:

What job categories do people searching Remote Computer Support Specialist jobs in Ohio look for?

The top searched job categories for Remote Computer Support Specialist jobs in Ohio are:

What cities in Ohio are hiring for Remote Computer Support Specialist jobs?

Cities in Ohio with the most Remote Computer Support Specialist job openings:

Infographic showing various Remote Computer Support Specialist job openings in Ohio as of August 2026, with employment types broken down into 65% Full Time, 26% Part Time, and 9% Contract. Highlights an 100% Remote job distribution, with an average salary of $52,685 per year, or $25.3 per hour.

Support Specialist

Akron, OH • Remote

Whitaker Networks Inc
1 - 10 employees

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago


Job description

Support Specialist

Fairlawn, OH

Whitaker Networks is a leading Managed Service Provider dedicated to delivering comprehensive IT solutions and support to a diverse range of clients. We are currently searching for a full-time Support Specialist to deliver high-quality technical support to our clients!

What can we offer YOU?

  • Competitive salary
  • Benefits package that includes health, dental and vision insurance
  • Paid time off and holidays
  • 401(k)
  • Opportunities for professional growth and development
  • Friendly and collaborative work environment

The right candidate will have:

  • Associate or bachelor’s degree in Information Technology, Computer Science, or related field
  • Proven experience in a technical support role, preferably within an MSP environment
  • Strong knowledge of computer systems, networking and troubleshooting methodologies
  • Familiarity with RMM tools, Professional Services Automation software, and remote support technologies
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong problem-solving skills and attention to detail
  • Customer-focused with a commitment to providing high quality support

Our Support Specialist will:

  • Provide remote technical support to clients, addressing hardware, software, and network issues
  • Monitor and manage client IT environments using remote monitoring and management (RMM) tools
  • Respond to support tickets and service requests in a timely and professional manner
  • Perform routine maintenance and updates on client systems to ensure optimal performance
  • Troubleshoot and resolve complex technical issues, escalating to higher-level support when necessary
  • Assist with the deployment and configuration of new hardware and software solutions
  • Maintain detailed documentation of client environments, support activities, and issue resolutions
  • Collaborate with other team members to develop and implement best practices for IT support
  • Stay currently with industry trends, emerging technologies, and best practices in IT support and managed services

Does this sound like the position for you? Apply with a current resume today!

Whitaker Networks is a leading Managed Service Provider dedicated to delivering comprehensive IT solutions and support to a diverse range of clients.