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Remote Computer Support Specialist Jobs in Ohio (NOW HIRING)

Huntington

IS Technical Specialist

Columbus, OH · On-site +1

Support system design and business analysis activities, including server layout, availability ... Bachelor's degree in Computer Science, Information Systems. Engineering, or a related field. Six ...

Huntington

IS Technical Specialist

Columbus, OH · On-site +1

Support system design and business analysis activities, including server layout, availability ... Bachelor's degree in Computer Science, Information Systems. Engineering, or a related field. Six ...

Huntington

IS Technical Specialist

Columbus, OH · On-site +1

Support system design and business analysis activities, including server layout, availability ... Bachelor's degree in Computer Science, Information Systems. Engineering, or a related field. Six ...

Revel Staffing

IT Support Supervisor

Columbus, OH · Remote

$80K - $115K/hr

Lead, coach, and support a remote team of IT training and application support specialists * Oversee the design, development, and delivery of IT and healthcare application training programs * Support ...

New

BravoTech

IT Service Desk II

Columbus, OH · On-site +1

IT Service Desk Support Specialist Deliver Exceptional IT Support That Keeps Business Moving We're looking for a customer-focused IT Service Desk Support Specialist to provide remote technical ...

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How much do remote computer support specialist jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote computer support specialist in Ohio is $25.33, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $28.32 per hour, depending on experience, location, and employer.

What is a remote computer support specialist?

A Remote Computer Support Specialist provides technical assistance to users experiencing computer or software issues from a remote location. They troubleshoot problems, guide users through solutions, and may install or configure software remotely. This role requires strong problem-solving skills, technical knowledge, and excellent communication to assist customers effectively.

What are some common challenges faced by remote computer support specialists and how are they addressed?

One common challenge for Remote Computer Support Specialists is diagnosing and resolving issues without being physically present, which can make troubleshooting more complex. Specialists often rely on clear communication, step-by-step instructions, and remote access tools to guide users and resolve technical problems efficiently. Collaboration with other IT team members through chat and ticketing systems is also crucial when escalating issues that require specialized expertise. Adapting to new systems or updates and staying organized in a fast-paced environment are ongoing parts of the job, but most employers support this with continuous training and knowledge-sharing. Addressing these challenges effectively is key to delivering high-quality support and maintaining user satisfaction.

What are the key skills and qualifications needed to thrive as a remote computer support specialist?

To thrive as a Remote Computer Support Specialist, you need strong troubleshooting skills, in-depth knowledge of computer systems, and a relevant technical background such as an associate degree or industry certifications. Familiarity with remote desktop tools, ticketing systems, and certifications like CompTIA A+, Microsoft Certified Professional (MCP), or similar are commonly expected. Excellent communication, patience, and problem-solving abilities are essential soft skills for clearly assisting users and managing technical issues remotely. These competencies are vital for quickly resolving user problems and maintaining smooth IT operations in a remote support environment.

What are the most commonly searched types of Computer Support Specialist jobs in Ohio? The most popular types of Computer Support Specialist jobs in Ohio are:
What are popular job titles related to Remote Computer Support Specialist jobs in Ohio? For Remote Computer Support Specialist jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Remote Computer Support Specialist jobs in Ohio look for? The top searched job categories for Remote Computer Support Specialist jobs in Ohio are:
What cities in Ohio are hiring for Remote Computer Support Specialist jobs? Cities in Ohio with the most Remote Computer Support Specialist job openings:
Remote Computer Support Specialist jobs near you
Infographic showing various Remote Computer Support Specialist job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $52,685 per year, or $25.3 per hour.

Client Support Specialist - Greater Cleveland, OH Area (REMOTE)

Fidelity Investments

Cleveland, OH • On-site, Remote

$17.50 - $23.50/hr

Full-time

Re-posted 18 days ago

Fidelity Investments rating

8.7

Company rating: 8.7 out of 10

Based on 271 frontline employees who took The Breakroom Quiz

15th of 150 rated financial services

Job description


To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed below:
Fairlawn, Westlake, Woodmere
Note: Fidelity will not provide immigration sponsorship for this position.
As a Client Support Specialist, you will be an integral part of a fast-paced, team oriented environment that is focused on enhancing relationships with our high net worth clients who have assets of $250,000 to $1 million and therefore a complex service and investment need. In this role, you will help us to increase customer loyalty and drive business development opportunities.
The Team
While every Fidelity location has distinctive regional characteristics, each one embodies the core values that have been instrumental in building our proud past. Putting the customer first, respect, integrity, honesty, innovation and improvement as well as competitiveness are values shared across the organization. These simple but powerful values set us apart from our competition.
The Expertise You Have
  • Series 7 required
  • Series 63 or ability to obtain within 90 days
  • 2-3 years of previous financial services experience

The Skills You Bring
  • Broad based knowledge and understanding of general financial planning concepts
  • Proven customer service, client support and problem resolution skills
  • Strong verbal and written communication skills
  • Ability to effectively influence others
  • Robust time management and organizational skills

The Value You Deliver
  • Engage with customers, via inbound calls, responding to their inquires which may include providing product and service level guidance, processing transactions to include options, equities, mutual funds and fixed income trades and other specialized monetary requests

Fidelity's Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Certifications:
Series 07 - FINRA, Series 63 - FINRA
Category:
Customer Service
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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