Remote Product Support Manager Jobs in Ohio (NOW HIRING)

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

For more information about our benefits, see below!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

What do our Strategic Account Support Managers do?

Strategic Account Support Manager provides an analytic framework and support to proactively identify issues impacting our customers’ service experience and opportunities to grow business through product and service adds.

Responsilbe for but not limited to;

• Provides analytics to support profitable growth
• Responsible for the evaluation of data to proactively identify opportunities to improve outcomes through the introduction of relevant products and services and process improvements
• Responsible to support sales growth
• Responsible to support customer retention
• Evaluating analytics to present “story” to introduce new solutions
• Creating and implementing a project plan to guide large strategic initiatives
• Creating monthly scoreboard to track results by colleague to improve outcomes
• Partner with Strategic Account Managers on large strategic customer initiatives
• Other duties as assigned

What do you need?

• Bachelor’s degree in Business, Marketing, or related field or equivalent relevant experience.
• 5+ years of Data Analysis or in roles requiring an equivalent knowledge and delivery
• Proven ability to develop strong strategic working relationships with leaders and act as a strategic partner on all business-related decisions.
• Strong abilities in root cause analysis of large amounts of data to ideate and create
• Thrive in a fast-paced and changing environment while maintaining focus on delivering strategic projects in a timely manner.
• Ability to work independently setting own priorities and objectives with leadership support.
• Skilled at focusing on desired results, determining what is important and urgent, identifying next steps, and effectively meeting deadlines and achieving desired results.
• Ability to maintain highly confidential information.
• Detail-oriented, highly organized, and able to effectively manage multiple priorities simultaneously.
• Excellent written and verbal communication skills.
• Executive Acumen to evaluate and respond in complex business situations with customers
• This job is a remote position and occasionally may require travel.
• Must pass pre-employment background screen

What do our Strategic Account Support Managers do?

Strategic Account Support Manager provides an analytic framework and support to proactively identify issues impacting our customers’ service experience and opportunities to grow business through product and service adds.

Responsilbe for but not limited to;

• Provides analytics to support profitable growth
• Responsible for the evaluation of data to proactively identify opportunities to improve outcomes through the introduction of relevant products and services and process improvements
• Responsible to support sales growth
• Responsible to support customer retention
• Evaluating analytics to present “story” to introduce new solutions
• Creating and implementing a project plan to guide large strategic initiatives
• Creating monthly scoreboard to track results by colleague to improve outcomes
• Partner with Strategic Account Managers on large strategic customer initiatives
• Other duties as assigned

What do you need?

• Bachelor’s degree in Business, Marketing, or related field or equivalent relevant experience.
• 5+ years of Data Analysis or in roles requiring an equivalent knowledge and delivery
• Proven ability to develop strong strategic working relationships with leaders and act as a strategic partner on all business-related decisions.
• Strong abilities in root cause analysis of large amounts of data to ideate and create
• Thrive in a fast-paced and changing environment while maintaining focus on delivering strategic projects in a timely manner.
• Ability to work independently setting own priorities and objectives with leadership support.
• Skilled at focusing on desired results, determining what is important and urgent, identifying next steps, and effectively meeting deadlines and achieving desired results.
• Ability to maintain highly confidential information.
• Detail-oriented, highly organized, and able to effectively manage multiple priorities simultaneously.
• Excellent written and verbal communication skills.
• Executive Acumen to evaluate and respond in complex business situations with customers
• This job is a remote position and occasionally may require travel.
• Must pass pre-employment background screen

While starting pay falls within the given range, it can vary based on factors like geographic location, skills, education, and experience. Total earnings may also be affected by overtime, incentives, commissions, performance, and route assignment (where applicable).

Why Choose Us?
A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.
Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.
Click here to read more about our Total Rewards Program which includes:
Professional and Personal Growth

• Multiple avenues to grow your career

• Training and development programs available

• Tuition Reimbursement benefits (for FT Colleagues)

Health and Wellness

• Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1

• Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more

Savings and Retirement

• 401(k) retirement plan with company-matching contributions

Work-Life Balance

• Vacation days & sick days

• Company-paid holidays & floating holidays

• A company mindset that prioritizes health, safety, and flexibility

We are looking for individuals who want to make a difference where our customers live and work. Is that you?

This company is a Drug Free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

California residents click here to review your privacy rights.

By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.