Remote About the Role The Product Manager, Intelligent Document Processing contributes to and supports the development and delivery of features for a defined product area. This role collaborates with ...
Remote About the Role The Product Manager, Intelligent Document Processing contributes to and supports the development and delivery of features for a defined product area. This role collaborates with ...
Product Manager - Endpoint Management
OH · On-site +1
Location - We are flexible on remote working from home, if you are located in the USA and reside in ... Cross-Functional Collaboration Work closely with engineering, design, support, and other ...
Quick apply
Product Manager - Endpoint Management
OH · On-site +1
Location - We are flexible on remote working from home, if you are located in the USA and reside in ... Cross-Functional Collaboration Work closely with engineering, design, support, and other ...
Remote About the Role The Product Manager, Intelligent Document Processing contributes to and supports the development and delivery of features for a defined product area. This role collaborates with ...
Remote About the Role The Product Manager, Intelligent Document Processing contributes to and supports the development and delivery of features for a defined product area. This role collaborates with ...
Senior Product Manager
Cleveland, OH · On-site +1
$122K - $162K/yr
This is a fully remote role, working with fully remote teams. Leading and influencing across ... REQUIRED * 7+ years of product management experience in B2B SaaS or high-growth startup ...
Senior Product Manager
Cleveland, OH · On-site +1
$122K - $162K/yr
This is a fully remote role, working with fully remote teams. Leading and influencing across ... REQUIRED * 7+ years of product management experience in B2B SaaS or high-growth startup ...
Senior Product Manager
Cleveland, OH · On-site +1
$122K - $162K/yr
This is a fully remote role, working with fully remote teams. Leading and influencing across ... REQUIRED * 7+ years of product management experience in B2B SaaS or high-growth startup ...
Senior Product Manager
Cleveland, OH · On-site +1
$122K - $162K/yr
This is a fully remote role, working with fully remote teams. Leading and influencing across ... REQUIRED * 7+ years of product management experience in B2B SaaS or high-growth startup ...
Remote - we're flexible on location, but we do need GMT+0 to GMT+4 of overlap with UK team. About ... alignment, and supporting delivery. Nice-to-Haves: * Domain knowledge in logistics, freight ...
Remote - we're flexible on location, but we do need GMT+0 to GMT+4 of overlap with UK team. About ... alignment, and supporting delivery. Nice-to-Haves: * Domain knowledge in logistics, freight ...
Remote Support Specialist
Columbus, OH · Remote
$20K - $40K/yr
As a Remote Support Specialist, you will assist customers with inquiries, provide ongoing support ... Excellent organizational and time-management abilities * Comfortable using computers, online ...
New
Quick apply
Remote Support Specialist
Columbus, OH · Remote
$20K - $40K/yr
As a Remote Support Specialist, you will assist customers with inquiries, provide ongoing support ... Excellent organizational and time-management abilities * Comfortable using computers, online ...
New
As a Remote Support Specialist, you will assist customers with inquiries, provide ongoing support ... Excellent organizational and time-management abilities * Comfortable using computers, online ...
As a Remote Support Specialist, you will assist customers with inquiries, provide ongoing support ... Excellent organizational and time-management abilities * Comfortable using computers, online ...
AI & Mobile Product Manager
Loveland, OH · On-site +1
Although the position will be remote, there might be some occasional travel to ERP Suites ... support issues, usage analytics, and product performance metrics. • Participate in Agile ...
AI & Mobile Product Manager
Loveland, OH · On-site +1
Although the position will be remote, there might be some occasional travel to ERP Suites ... support issues, usage analytics, and product performance metrics. • Participate in Agile ...
Product Manager, Marketing Technology
Cleveland, OH · Remote
$149K/yr
Lead the product management lifecycle from ideation to launch, ensuring alignment with company ... remote teams through grooming, planning, daily stand-up, etc. * 3+ years in managing, supporting ...
Product Manager, Marketing Technology
Cleveland, OH · Remote
$149K/yr
Lead the product management lifecycle from ideation to launch, ensuring alignment with company ... remote teams through grooming, planning, daily stand-up, etc. * 3+ years in managing, supporting ...
Product Manager, Marketing Technology
Mason, OH · Remote
$144K/yr
Lead the product management lifecycle from ideation to launch, ensuring alignment with company ... remote teams through grooming, planning, daily stand-up, etc. * 3+ years in managing, supporting ...
Product Manager, Marketing Technology
Mason, OH · Remote
$144K/yr
Lead the product management lifecycle from ideation to launch, ensuring alignment with company ... remote teams through grooming, planning, daily stand-up, etc. * 3+ years in managing, supporting ...
Technical Product Manager
Cincinnati, OH · On-site +1
$160K - $185K/yr
Nexaminds i s looking for a Technical Product Manager to support a Retail Sales Data Platform ... Remote work options ???? * Flexible working hours ???? * Benefits above the law * But it's not just ...
Quick apply
Technical Product Manager
Cincinnati, OH · On-site +1
$160K - $185K/yr
Nexaminds i s looking for a Technical Product Manager to support a Retail Sales Data Platform ... Remote work options ???? * Flexible working hours ???? * Benefits above the law * But it's not just ...
Product Manager, Marketing Technology
Lakewood, OH · Remote
$138K/yr
Lead the product management lifecycle from ideation to launch, ensuring alignment with company ... remote teams through grooming, planning, daily stand-up, etc. * 3+ years in managing, supporting ...
Product Manager, Marketing Technology
Lakewood, OH · Remote
$138K/yr
Lead the product management lifecycle from ideation to launch, ensuring alignment with company ... remote teams through grooming, planning, daily stand-up, etc. * 3+ years in managing, supporting ...
Product Manager, Marketing Technology
Dublin, OH · Remote
$148K/yr
Lead the product management lifecycle from ideation to launch, ensuring alignment with company ... remote teams through grooming, planning, daily stand-up, etc. * 3+ years in managing, supporting ...
Product Manager, Marketing Technology
Dublin, OH · Remote
$148K/yr
Lead the product management lifecycle from ideation to launch, ensuring alignment with company ... remote teams through grooming, planning, daily stand-up, etc. * 3+ years in managing, supporting ...
Product Manager Sr.
Columbus, OH · On-site +1
$122K - $161K/yr
The individual in this role will support the ACH, Wire Transfer and Instant Payments Payables ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
Product Manager Sr.
Columbus, OH · On-site +1
$122K - $161K/yr
The individual in this role will support the ACH, Wire Transfer and Instant Payments Payables ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
Product Manager Sr.
Columbus, OH · On-site +1
$70K - $140K/yr
The individual in this role will support the ACH, Wire Transfer and Instant Payments Payables ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
Product Manager Sr.
Columbus, OH · On-site +1
$70K - $140K/yr
The individual in this role will support the ACH, Wire Transfer and Instant Payments Payables ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
... support Geospatial Intelligence (GEOINT) production with the opportunity to continue advancement of ... The individual will support advanced remote sensing exploitation functions through detailed ...
... support Geospatial Intelligence (GEOINT) production with the opportunity to continue advancement of ... The individual will support advanced remote sensing exploitation functions through detailed ...
Client Support Specialist (Remote)
Columbus, OH · Remote
$17.50 - $23.50/hr
Experience with CRM systems or customer support platforms * Familiarity with remote collaboration tools such as Slack, Zoom, or Google Workspace * Ability to manage multiple priorities efficiently ...
Client Support Specialist (Remote)
Columbus, OH · Remote
$17.50 - $23.50/hr
Experience with CRM systems or customer support platforms * Familiarity with remote collaboration tools such as Slack, Zoom, or Google Workspace * Ability to manage multiple priorities efficiently ...
As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... Collaborate with Environment Specialists, Product Management, R&D, Professional Services, and ...
As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... Collaborate with Environment Specialists, Product Management, R&D, Professional Services, and ...
Product Manager
Columbus, OH · On-site +1
The Product Manager is responsible for leading the strategy, performance, lifecycle, and long-term ... Mission: This role supports the National Registry's mission by ensuring its credentialing and ...
Product Manager
Columbus, OH · On-site +1
The Product Manager is responsible for leading the strategy, performance, lifecycle, and long-term ... Mission: This role supports the National Registry's mission by ensuring its credentialing and ...
Remote Product Support Manager information
What does a remote product support manager do?
A Remote Product Support Manager oversees the support operations for a company's products, ensuring customer issues are resolved efficiently while working from a remote location. They manage support teams, coordinate with product development, and analyze customer feedback to improve service quality. Their responsibilities often include developing support strategies, training staff, and maintaining high customer satisfaction. This role requires strong leadership, communication, and problem-solving skills.
What are the key skills and qualifications needed to thrive as a remote product support manager?
To thrive as a Remote Product Support Manager, you need a strong background in customer support, product knowledge, and leadership, often complemented by a relevant degree and management experience. Familiarity with CRM platforms like Salesforce or Zendesk, ticketing systems, and remote collaboration tools is commonly required. Outstanding communication, problem-solving abilities, and the capacity to motivate remote teams are essential soft skills for this role. These competencies ensure efficient resolution of customer issues, seamless team coordination, and high levels of customer satisfaction in a distributed work environment.
How does a remote product support manager typically collaborate with cross-functional teams while working remotely?
A Remote Product Support Manager frequently works with teams such as engineering, sales, and customer success to resolve product issues and improve client satisfaction. Collaboration often happens through video calls, project management tools, and shared documentation, requiring strong communication skills and proactive coordination. Regular virtual meetings and clear communication channels are essential to keep everyone aligned and ensure timely resolution of customer concerns. This role also involves synthesizing feedback from support cases to inform product improvements and updates.
What are popular job titles related to Remote Product Support Manager jobs in Ohio?
For Remote Product Support Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Remote Product Support Manager jobs in Ohio look for?
The top searched job categories for Remote Product Support Manager jobs in Ohio are:
What cities in Ohio are hiring for Remote Product Support Manager jobs?
Cities in Ohio with the most Remote Product Support Manager job openings:
Full-time
Posted 17 days ago
Job description
Overview
Product Manager, Intelligent Document Processing
Location: Remote - US Work Model: Remote
About the Role
The Product Manager, Intelligent Document Processing contributes to and supports the development and delivery of features for a defined product area. This role collaborates with senior product managers, technical teams, and cross-functional partners to execute on established product plans and contribute input to roadmap activities. The Product Manager applies analytical thinking, gathers input from users and stakeholders, and helps drive outcomes through coordinated execution.
Here's What You'll Do
Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation. © Hyland. All rights reserved.
Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland's platform and services, please visit Hyland.com.
#HylandLife
Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do - whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.
The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.
As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.
Equal Opportunity Statement
Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements.
Product Manager, Intelligent Document Processing
Location: Remote - US Work Model: Remote
About the Role
The Product Manager, Intelligent Document Processing contributes to and supports the development and delivery of features for a defined product area. This role collaborates with senior product managers, technical teams, and cross-functional partners to execute on established product plans and contribute input to roadmap activities. The Product Manager applies analytical thinking, gathers input from users and stakeholders, and helps drive outcomes through coordinated execution.
Here's What You'll Do
- Contribute to product innovation by identifying customer needs, market signals, and improvement opportunities within the Intelligent Document Processing product area; maintain assigned portions of the product backlog and support the product roadmap to help translate product vision into actionable work
- Assess market opportunities using industry data and internal insights to inform prioritization recommendations; contribute to the development of business cases by gathering data, clarifying requirements, and helping evaluate options
- Contribute to backlog prioritization activities in alignment with program and business objectives; independently collaborate with engineering, UX, and technical leadership to refine requirements and ensure clarity for development teams
- Participate in launch readiness by collaborating with cross-functional teams such as Marketing, Services, Support, Enablement, and Training to support successful product releases
- Build and maintain working relationships with internal stakeholders to understand needs and gather feedback; support delivery of training sessions or demos under the guidance of senior product managers
- Assist in developing internal and customer-facing resources related to new features and product updates; apply data-driven insights to support product decisions and communicate findings across cross-functional teams
- Bachelor's degree or equivalent experience with proven experience in technology product management, including product lifecycle management from conception to launch
- Experience applying data-driven insights to support business or product decisions; experience in business and spend analytics or product performance metrics
- Sound judgment in decision-making within established guidelines; strong knowledge of technology product management and demonstrated knowledge of the software development life cycle
- Oral and written communication skills that demonstrate a professional demeanor and the ability to interact with a variety of cross-functional roles; good collaboration skills applied successfully within a team and across all levels of the organization
- Strong organizational skills including demonstrated prioritization skills in a rapidly changing environment; proficient in system analysis, procedure analysis, and problem resolution
- Ability to influence and collaborate with team members and stakeholders to support shared goals; ability to effectively communicate and collaborate with cross-functional stakeholders across multiple levels of the organization
- Experience building and maintaining working relationships with internal stakeholders to understand needs and gather actionable feedback
- Experience participating in launch readiness activities and coordinating with cross-functional teams such as Marketing, Services, Support, and Enablement
- Experience supporting the delivery of training sessions or demos; ability to develop and maintain internal and customer-facing resources related to new features and product updates
- Passionate, competitive, and intellectually curious with a strong drive to learn and stay current professionally in technology product management
Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation. © Hyland. All rights reserved.
Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland's platform and services, please visit Hyland.com.
#HylandLife
Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do - whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.
The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.
As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.
Equal Opportunity Statement
Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements.
About Hyland Software
Sourced by ZipRecruiter
Company size
1,001 - 5,000 Employees
Headquarters location
Westlake, OH, US
Year founded
1991