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Remote Avaya Support Engineer Jobs in Ohio (NOW HIRING)

KEYENCE

Field Application Engineer '27

Blue Ash, OH · On-site +1

$53K - $80K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Multiple ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

KEYENCE

Field Application Engineer '27

Columbus, OH · On-site +1

$53K - $80K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Multiple ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Riverside Research

Remote Sensing Scientist

Dayton, OH · Remote

$91K - $140K/yr

This work is in support of US Air Force and Intelligence Community programs. Responsibilities ... Bachelor's degree in Electrical Engineering, Physics, or comparable technical degree; non-technical ...

Cayenta

(Remote) Support Analyst

New Hampshire, OH · Remote

At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues ... We provide innovative end-to-end CIS and ERP solutions that were engineered from the ground up to ...

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Remote Avaya Support Engineer information

What is the difference between Remote Avaya Support Engineer vs Remote Cisco Support Engineer?

AspectRemote Avaya Support EngineerRemote Cisco Support Engineer
CertificationsAvaya certifications (e.g., Avaya Certified Support Specialist)Cisco certifications (e.g., CCNA, CCNP)
Work EnvironmentRemote or on-site in telecom and VoIP environmentsRemote or on-site in networking and enterprise communication environments
Industry UsageTelecommunications, contact centers, VoIP solutionsNetworking, enterprise IT, routing and switching

The Remote Avaya Support Engineer and Remote Cisco Support Engineer roles share similarities in technical certifications and remote work settings. However, they focus on different vendor technologies—Avaya for telephony and VoIP, and Cisco for networking and enterprise communication. Candidates should choose based on their expertise and career focus in either telecom support or network infrastructure.

What are the most commonly searched types of Avaya Support Engineer jobs in Ohio? The most popular types of Avaya Support Engineer jobs in Ohio are:
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Remote Avaya Support Engineer jobs near you

Systems Support Engineer

Installed Building Products LLC

Columbus, OH • On-site, Remote

Full-time

Re-posted 6 hours ago

Installed Building Products rating

6.3

Company rating: 6.3 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

34th of 54 rated home improvement suppliers and fitters

Job description

Key Responsibilities:

  • Duties may include, but are not limited to:
  • Provide inbound first-level support to internal customers
  • Follow up with users as needed to complete service requests
  • Manage personal ticketing queue in alignment with customer service standards
  • Configure and maintain user accounts via Active Directory and Office 365
  • Procure and/or support enterprise cell phones
  • Support and configure local and network printers
  • Provide support for Remote Desktop applications
  • Perform PC system builds and installations
  • Assist in preparing documentation as requested by IT Management
  • Perform other duties as assigned

Preferred Qualifications:

  • Excellent organizational and communication skills
  • Ability to write reports, business correspondence, training, and procedure manuals
  • Prior experience in a help desk or customer service environment preferred
  • 1–2 years of experience in a related role, or equivalent technical/educational certification
  • Demonstrated ability and desire to learn, adapt, and grow within the position, team, and department
  • Strong problem-solving skills and a proactive mindset

Work Environment and additional information:

  • This position is primarily in-office; however, with experience, a rotational remote schedule may be possible based on requirements
  • Reports directly to IT Management
  • May require intermittent or emergency travel
  • Offers opportunities for cross-functional training within the department to gain broader technical knowledge

Physical Demands

This position is primarily sedentary and requires prolonged sitting, use of a computer and phone, and repetitive hand movements. Occasional standing, walking, and lifting of light office materials may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits:

  • Medical, dental, and vision coverage
  • Company Life Insurance
  • Longevity Stock Program
  • IBP Foundation
  • Scholarship opportunities
  • Paid vacation and holidays
  • Employee Financial Assistance Program
  • Opportunities for growth and advancement.
  • 401(K) (Pre-Tax and Post-Tax) Roth 401(k) with company matching
  • Supplemental Insurance (Short- and Long-Term disability, hospital indemnity, accident, critical illness, supplemental life insurance

Installed Building Products is the premier installation contractor for insulation in residential and commercial buildings, with over 10,000 employees serving more than 250 locations nationwide. Our commitment to quality and dedication to providing unparalleled service every day is shared by every IBP employee, from our branches across the country to our regional offices and our corporate office in Columbus, Ohio.

EEO Statement:
IBP is an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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