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Remote Amazon Live Chat Support Jobs in Ohio (NOW HIRING)

Art Director (Remote - Ohio)

Columbus, OH ยท On-site +1

$116K - $122K/yr

... support, collateral and social media graphics * Translate conceptual and strategic business ideas ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...

Art Director (Remote - Ohio)

Columbus, OH ยท Remote

$116K - $122K/yr

... support, collateral and social media graphics * Translate conceptual and strategic business ideas ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...

Client Support Specialist (Remote)

Columbus, OH ยท Remote

$17.50 - $23.50/hr

... Support Specialist to join our growing remote team. In this role, you will assist clients by ... Respond to client inquiries via email, phone, and chat in a timely and professional manner

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

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Remote Amazon Live Chat Support information

What is the difference between Remote Amazon Live Chat Support vs Remote Customer Service Representative?

AspectRemote Amazon Live Chat SupportRemote Customer Service Representative
CredentialsBasic customer service skills, familiarity with Amazon platformCustomer service skills, sometimes specific product or industry knowledge
Work EnvironmentOnline chat platform, Amazon-specific toolsVarious industries, multiple communication channels
Employer & IndustryAmazon, e-commerceMultiple sectors including retail, telecom, finance
Search & Comparison IntentFocus on Amazon-specific support rolesBroader customer service roles across industries

Remote Amazon Live Chat Support primarily involves assisting customers via live chat on Amazon's platform, focusing on product inquiries, order issues, and account support. Remote Customer Service Representatives handle a wider range of customer inquiries across various industries and communication channels. While both roles require strong communication skills, Amazon Live Chat Support is specialized for e-commerce and Amazon-specific tools, whereas Customer Service Representatives may work in different sectors with broader responsibilities.

What are popular job titles related to Remote Amazon Live Chat Support jobs in Ohio? For Remote Amazon Live Chat Support jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Remote Amazon Live Chat Support jobs in Ohio look for? The top searched job categories for Remote Amazon Live Chat Support jobs in Ohio are:
What cities in Ohio are hiring for Remote Amazon Live Chat Support jobs? Cities in Ohio with the most Remote Amazon Live Chat Support job openings:

Online Chat Support Representative

PorterMatt Electric Inc

Cleveland, OH โ€ข Remote

$22 - $37/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post hasย expired 1 day ago.ย Applications are no longer accepted.


Job description

This is a remote position.

We are seeking a customer-focused Online Chat Support Representative to assist customers through live chat, email, and messaging platforms. The ideal candidate has excellent written communication skills, strong problem-solving abilities, and can provide prompt, professional support while working remotely.

Key Responsibilities
  • Respond to customer inquiries via live chat and email.
  • Provide accurate information about products, services, and policies.
  • Resolve customer issues efficiently and professionally.
  • Document customer interactions in the company's CRM system.
  • Escalate complex issues to the appropriate department.
  • Process orders, returns, exchanges, and account updates.
  • Maintain customer satisfaction by delivering timely support.
  • Meet response time and quality performance goals.
  • Stay up to date on company products and procedures.


RequirementsQualification
  • High school diploma or GED.
  • Strong written communication and grammar skills.
  • Basic computer and typing skills.
  • Ability to multitask while handling multiple chat conversations.
  • Familiarity with Microsoft Office and Google Workspace.
  • Strong customer service and problem-solving skills.
  • Reliable internet connection and a quiet home workspace.
Preferred Qualifications
  • Previous customer service or chat support experience.
  • Experience using CRM software (such as Zen desk, Salesforce, or Freshdesk).
  • Ability to work flexible shifts, including evenings or weekends.


Benefits
  • Health, dental, and vision insurance
  • Paid time off (PTO)
  • Paid holidays
  • 401(k) retirement plan
  • Paid training
  • Flexible schedules
  • Employee discounts
  • Performance bonuses
  • Remote work opportunities