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Entry Level Computer Support Specialist Jobs in Ohio

RI International

Peer Support Specialist I

Columbus, OH · On-site

$19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Peer Support Specialist I Job Type: Full-Time / Non-Exempt Shift Details: Shift Days - 7:30pm - 7 ... Basic computer skills. * Ability to teach/train recovery information and recovery tools.

IMCD Group

Sales Support Specialist

Westlake, OH · On-site

$20.75 - $28.25/hr

Sales Support Specialist Sales Support Specialist IMCD US currently has an opening for a Sales ... Proficient with common computer programs, including Microsoft Office. Excellent written and verbal ...

Recovery Innovations

Peer Support Specialist I

Columbus, OH · On-site

$19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Peer Support Specialist I Job Type: Full-Time / Non-Exempt Shift Details: Shift Days - 7:30pm - 7 ... Basic computer skills. * Ability to teach/train recovery information and recovery tools.

HWI

Refractory Support Specialist II

Middletown, OH · On-site

The Refractory Support Specialist II will work directly with internal Customer Service and Sales ... Requires fundamental computer skills, experience in excel a plus * Bilingual a plus (Spanish and/or ...

Alvis, Inc.

Certified Peer Support Specialist

Toledo, OH · On-site

$20 - $22/hr

We are seeking a passionate Peer Support Specialist to connect and build supportive, pro-social ... Computer Skills : Proficient in all Microsoft office applications and skilled in operation of ...

IMCD Group

Sales Support Specialist

Westlake, OH · Hybrid

$20.75 - $28.25/hr

Sales Support Specialist IMCD US currently has an opening for a Sales Support Specialist. This role ... Proficient with common computer programs, including Microsoft Office. Excellent written and verbal ...

Storage Strategies, Inc

Position supports a 24x7 IT operations center and a 6am-6pm Help Desk. The successful candidate will perform the following job duties: * Provide technical assistance to computer users via phone ...

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Entry Level Computer Support Specialist information

See Ohio salary details

$15

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$39

How much do entry level computer support specialist jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for entry level computer support specialist in Ohio is $25.33, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $28.32 per hour, depending on experience, location, and employer.

What does an entry level computer support specialist do?

An Entry Level Computer Support Specialist helps users troubleshoot and resolve problems with their computer hardware, software, and networks. They typically respond to requests for technical assistance, either in person, over the phone, or via email. Their duties often include installing and configuring new systems, diagnosing issues, and providing step-by-step solutions to users. This role is ideal for individuals who are detail-oriented, have strong communication skills, and enjoy problem-solving. Entry level specialists may work in a variety of industries, supporting both internal staff and external customers.

What is the difference between Entry Level Computer Support Specialist vs Help Desk Technician?

AspectEntry Level Computer Support SpecialistHelp Desk Technician
Required CertificationsCompTIA A+ often preferredCompTIA A+ typically required
Work EnvironmentIn-office or remote technical supportHelp desk or call center support
Employer & Industry UsageIT departments, tech companies, small businessesIT service providers, corporate support centers
Common Search & Comparison IntentUnderstanding entry-level IT support rolesEntry-level help desk support roles

The Entry Level Computer Support Specialist and Help Desk Technician roles both serve as foundational IT support positions. While they share similar certifications and work environments, the Specialist may handle broader technical issues, whereas the Technician often focuses on customer support and troubleshooting via help desk systems. Both roles are essential for organizations seeking to maintain efficient IT operations at an entry level.

What are some common challenges faced by entry level computer support specialists in their first year?

Entry level computer support specialists often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and clearly communicating complex information to non-technical users. Adapting to various hardware and software environments, as well as learning company-specific processes, can also be demanding. However, these challenges provide valuable learning experiences and help build strong problem-solving and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level computer support specialist, and why are they important?

To thrive as an Entry Level Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or IT certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and standard operating systems like Windows and macOS is typically required. Strong problem-solving abilities, effective communication, and patience with users are valuable soft skills in this role. These skills and qualities are vital for efficiently resolving technical issues and ensuring a positive user experience.

How to get an entry-level computer support specialist job?

To secure an entry-level computer support specialist position, candidates should develop basic technical skills in hardware, software, and operating systems, often through relevant certifications like CompTIA A+. Gaining hands-on experience through internships, volunteering, or personal projects can also improve job prospects. Strong communication skills and familiarity with support tools such as ticketing systems are beneficial for success in this role.

How to get an entry level computer support specialist job with no experience?

To secure an entry-level computer support specialist position with no experience, focus on developing foundational skills such as troubleshooting, hardware and software knowledge, and customer service. Earning certifications like CompTIA A+ can improve your chances, and gaining hands-on experience through internships, volunteering, or personal projects can also be beneficial.
More about Entry Level Computer Support Specialist jobs
What are the most commonly searched types of Computer Support Specialist jobs in Ohio? The most popular types of Computer Support Specialist jobs in Ohio are:
What are popular job titles related to Entry Level Computer Support Specialist jobs in Ohio? For Entry Level Computer Support Specialist jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Entry Level Computer Support Specialist jobs in Ohio look for? The top searched job categories for Entry Level Computer Support Specialist jobs in Ohio are:
What cities in Ohio are hiring for Entry Level Computer Support Specialist jobs? Cities in Ohio with the most Entry Level Computer Support Specialist job openings:
Entry Level Computer Support Specialist jobs near you
Infographic showing various Entry Level Computer Support Specialist job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 17% Part Time, and 7% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,685 per year, or $25.3 per hour.

Product Support Specialist - Software

LCS - London Computer Systems

Cincinnati, OH • On-site

$21.64 - $28.85/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

Do you enjoy helping people solve problems, learning new technology, and turning complex questions into clear answers? We are looking for a Product Support Specialist to provide front-line support for Rent Manager, our proprietary property management software platform.

In this role, you will work directly with customers by phone to troubleshoot issues, answer product questions, and guide users through software workflows. You will be part of a structured training and certification program designed to help you build expertise across multiple areas of the product and grow your career over time.

The standard schedule for this role is 10 a.m. to 7 p.m., with the opportunity to move to earlier shifts based on availability.

What You’ll Do
  • Troubleshoot customer questions related to product functionality, accounting workflows, printing, installation, and general how-to guidance.
  • Support customers using Rent Manager by answering questions and resolving software-related issues.
  • Provide clear, professional instruction to help customers understand and use the software effectively.
  • Take ownership of assigned support cases and follow through until they are resolved.
  • Use internal documentation, knowledge resources, and team support to research and resolve customer issues.
  • Document customer interactions accurately in the ticket-tracking system.
  • Participate in ongoing training and certification programs to expand your product knowledge.
  • Maintain daily productivity expectations in a fast-paced, customer-focused support environment.
What You’ll Learn

We provide a structured learning path that helps Product Support Specialists develop expertise across Rent Manager product areas, including technical support, general product functionality, receivables and payables, owners and finance, integrations, mobile functionality, and scripting. New team members typically begin in one product area and expand their knowledge through formal training and certifications.

What We’re Looking For
  • High school diploma or equivalent required.
  • A strong customer service mindset and desire to help others.
  • Clear verbal communication skills and the ability to explain software concepts in an approachable way.
  • Strong problem-solving skills and the ability to learn new information quickly.
  • Ability to work with software systems and technical concepts.
  • Attention to detail and commitment to accurate documentation.
  • Ability to manage multiple priorities while maintaining quality and professionalism.
  • Reliable attendance, punctuality, personal accountability, and a strong work ethic.
  • Ability to work independently while also collaborating with teammates and escalation resources.
  • Availability to be on-call during evenings or weekends as assigned.
Nice to Have
  • Associate’s or bachelor’s degree in information technology, business, accounting, or a related field.
  • One to two years of experience in customer support, technical support, SaaS support, or a call center environment.
  • Experience with CRM, ticketing, or customer support systems.
  • Basic understanding of accounting, property management, financial workflows, or accounting software.
  • Exposure to scripting, integrations, advanced configuration, or technical troubleshooting concepts.
Compensation and Growth

This is a full-time, non-exempt role with a base pay range of $21.64–$28.85 per hour. Starting hourly pay begins at $21.64, with structured increases tied to completion of certification milestones. The role is also eligible for annual merit adjustments and an annual performance bonus of 5%.

Our skills-based progression model gives you a clear path to grow your knowledge, expand your product expertise, and advance your career within the organization.

Why Join Us?
  • Structured onboarding, training, and certification milestones.
  • Opportunity to build valuable software, technical support, and customer service skills.
  • Supportive team environment with mentorship and escalation resources.
  • Clear expectations and transparent growth opportunities tied to demonstrated skill development.
  • A customer-focused role where your work directly helps users succeed.
Benefits
  • Health, dental, and vision insurance
  • 401(k) with employer match
  • Annual company bonus
  • 10 paid company holidays
  • Paid time off
  • Life insurance
  • Paid medical leave/disability insurance
  • Paid parental leave
  • Contemporary office building and wooded campus with nature trail
  • On-site fitness center
  • Recognized as one of Cincinnati’s “Top Places to Work”
About LCS

London Computer Systems (LCS), based in Cincinnati, Ohio, provides businesses with critical software and technology solutions. Since 2012, LCS has been consistently recognized as a Top Workplace with a supportive culture that fosters collaboration and authenticity. We also love having fun—from on-site food trucks and game rooms to trivia and sports teams, there are plenty of ways we make the workday exciting. Our high-tech office is designed to support many working styles, with hybrid work schedule options available.

Candidates must live in the Greater Cincinnati area or be willing to relocate.

LCS is an Equal Opportunity Employer.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

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