Fulltime Help Desk Tier Two Jobs in Ohio (NOW HIRING)

Beachwood, Ohio Our client is hiring a level 2 help desk support role for their facility in ... Job responsibilities: - Take escalation tickets from the helpdesk - Handle Tier 2 tickets including ...

N/A Position Type: Full-Time Employee Type: Hourly Compensation Range: $45,760-$50,000 / $22.00 ... Training, mentoring, and supporting T1 Help Desk Technicians. Minimum Qualifications * Relevant IT ...

N/A Position Type: Full-Time Employee Type: Hourly Compensation Range: $45,760-$50,000 / $22.00 ... Help Desk Technicians. Minimum Qualifications • Relevant IT certifications (e.g., CompTIA A ...

High School diploma required, technical school or 2 plus years of IT helpdesk experience * CompTIA ... Paid holidays Employment Type: Full-Time

Escalate unresolved or complex issues to Tier 2 with clear, detailed troubleshooting notes Identity ... help desk, customer service, or IT support experience * Basic understanding of Windows 10/11 and ...

Escalate unresolved or complex issues to Tier 2 with clear, detailed troubleshooting notes Identity ... help desk, customer service, or IT support experience * Basic understanding of Windows 10/11 and ...

Escalate unresolved or complex issues to Tier 2 with clear, detailed troubleshooting notes Identity ... help desk, customer service, or IT support experience * Basic understanding of Windows 10/11 and ...

About the Role The IT Service Desk Support role focuses on providing remote technical support to our 1000+ associates, ensuring timely resolution of IT requests (incidents and service requests). This ...

About the Role The IT Service Desk Support role focuses on providing remote technical support to our 1000+ associates, ensuring timely resolution of IT requests (incidents and service requests). This ...

We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical ... High School diploma required, technical school or 2 plus years of IT helpdesk experience * CompTIA ...

About the Role The IT Service Desk Support role focuses on providing remote technical support to our 1000+ associates, ensuring timely resolution of IT requests (incidents and service requests). This ...

We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical ... High School diploma required, technical school or 2 plus years of IT helpdesk experience * CompTIA ...

The Help Desk Lead assists in escalated calls acting as Tier 2 and assists in handling calls during periods of peak call volume. The Help Desk Lead troubleshoots computer or software issues ...

The Help Desk Lead assists in escalated calls acting as Tier 2 and assists in handling calls during periods of peak call volume. The Help Desk Lead troubleshoots computer or software issues ...

You might be a Help Desk Technician. If you are looking to work for a fast-growing company with an ... However, this position is not a required full-time inhouse employee. Requirements of the workplace ...

You might be a Help Desk Technician. If you are looking to work for a fast-growing company with an ... However, this position is not a required full-time inhouse employee. Requirements of the workplace ...

You'll lead a multi-tier support team across several client accounts, making sure tickets get ... Lead day-to-day help desk operations across all client accounts, keeping tickets triaged ...

You'll lead a multi-tier support team across several client accounts, making sure tickets get ... Lead day-to-day help desk operations across all client accounts, keeping tickets triaged ...

You might be a Help Desk Technician. If you are looking to work for a fast-growing company with an ... However, this position is not a required full-time inhouse employee. Requirements of the workplace ...

The Help Desk Support Specialist Sr. (Tier II Specialist) serves as the primary technical escalation point for the Help Desk (Level 1). This role is designed to bridge the gap between first-level ...