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Pos Support Jobs in Washington, DC (NOW HIRING)

From supporting POS ticketing and maintaining stock file accuracy to promoting EHS compliance with training, this role is instrumental in support both safety and operational excellence in-store. Here ...

From supporting POS ticketing and maintaining stock file accuracy to promoting EHS compliance with training, this role is instrumental in support both safety and operational excellence in-store. Here ...

From supporting POS ticketing and maintaining stock file accuracy to promoting EHS compliance with training, this role is instrumental in support both safety and operational excellence in-store. Here ...

Operation Support Associate

Fairfax, VA · On-site

$17.50 - $22.50/hr

Operation Support Coordinator (ArtBox) Responsibilities but not limited to: * Store Operations ... inventory errors, POS/equipment problems, etc.), smooth operational communication between ...

Support Staff

Fort Washington, MD · On-site

$17.50 - $22.75/hr

Process transactions accurately using our POS system * Maintain a clean, organized, and welcoming dispensary environment * Support your teammates through clear communication and teamwork What We're ...

Support Staff

Fort Washington, MD · On-site

$17.50 - $22.75/hr

Process transactions accurately using our POS system * Maintain a clean, organized, and welcoming dispensary environment * Support your teammates through clear communication and teamwork What We're ...

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Pos Support information

See Washington, DC salary details

$16

$29

$50

How much do pos support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for pos support in Washington, DC is $29.49, according to ZipRecruiter salary data. Most workers in this role earn between $21.78 and $32.12 per hour, depending on experience, location, and employer.

What is a POS Support?

A POS (Point of Sale) Support job involves assisting businesses with the installation, maintenance, and troubleshooting of POS systems. This includes helping users with software or hardware issues, training staff on system usage, and ensuring smooth transaction processing. POS Support professionals work with retailers, restaurants, and other businesses that rely on POS systems for sales and inventory management. Strong technical skills, problem-solving abilities, and customer service are essential for this role.

What are the key skills and qualifications needed to thrive in the POS Support position?

To excel as a POS Support professional, you need technical troubleshooting abilities, a solid grasp of point-of-sale hardware and software, and often some IT or computer science background. Familiarity with popular POS systems such as Oracle Micros, Square, or Toast, as well as ticketing platforms like Zendesk or ServiceNow, is highly valuable. Strong problem-solving, clear communication, and patience help you effectively assist end users and collaborate with cross-functional teams. These skills are essential for minimizing downtime, ensuring smooth business operations, and delivering high-quality customer service.

What are some common challenges faced in a POS Support role, and how are they typically addressed?

In a POS Support role, frequent challenges include diagnosing hardware malfunctions, resolving software issues, and managing urgent system outages, especially during peak business hours. To address these challenges, professionals rely on a combination of technical expertise, remote troubleshooting tools, and excellent communication with both store staff and IT teams. Support specialists are also proactive in documenting recurring issues and implementing long-term solutions to prevent future disruptions. Working efficiently under pressure and prioritizing service requests are key to maintaining business continuity in fast-paced retail or hospitality environments.

What are the most commonly searched types of Pos Support jobs in Washington, DC?

The most popular types of Pos Support jobs in Washington, DC are:

What are popular job titles related to Pos Support jobs in Washington, DC?

For Pos Support jobs in Washington, DC, the most frequently searched job titles are:

Infographic showing various Pos Support job openings in Washington, DC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $61,341 per year, or $29.5 per hour.

Restaurant POS Data Support Technician

SSP America

Ashburn, VA • On-site

$48K - $50K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago


SSP America rating

6.4

Company rating: 6.4 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

122nd of 468 rated hospitality employers


Job description

Restaurant POS Data Support Technician

$48,000 - $50,000 per year
Ashburn, VA (On-site, Monday-Friday)
Full-Time | Hiring Immediately


Are you someone who notices when a menu price is off by 10 cents?


Do you enjoy the systems side of restaurant operations and are ready for a consistent Monday-Friday corporate environment?

We are seeking a highly detail-oriented team member to support the accuracy and integrity of POS data across our restaurant portfolio. In this role, precision matters - your work directly impacts restaurant performance across North America.

What You'll Do:

  • Enter and maintain menu items and recipes within established POS systems
  • Ensure pricing, ingredients, and data fields are entered accurately and consistently
  • Maintain POS data for new and existing restaurant locations
  • Partner with restaurant teams to gather and verify required information
  • Follow defined processes and standards to support data accuracy across systems

What You'll Bring:

  • Minimum 2+ years of related experience required; restaurant operations experience preferred
  • Previous front-of-house restaurant experience using a POS system required
  • Experience entering or updating items within a POS system preferred
  • Comfort working in Excel and Windows-based systems
  • Strong attention to detail and ability to spot discrepancies
  • Ability to manage multiple priorities in a structured, deadline-driven environment
  • Professional communication skills and a customer-first mindset
  • Comfortable working full-time in a desk-based corporate office setting

Why Join Us?

  • Transition from restaurant floor operations into a stable corporate environment
  • Work a consistent Monday-Friday schedule
  • Be part of a collaborative team supporting restaurants across North America

Benefits Include:

  • Medical, Dental and Vision
  • Basic Life & AD&D Insurance
  • EAP
  • Voluntary Benefits (Life AD&D, Accident, Critical Illness, Hospital Indemnity, Pet Insurance)
  • SSP 401(k) Plan with Employer Matching
  • PTO
  • Paid Holidays
  • Paid Sick Leave

Ready to make an impact?


Apply today.

Additional Statement

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.


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