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Pos Support Manager Jobs (NOW HIRING)

Compass Group

Technology Support Manager

Boston, MA · On-site

$100K - $105K/yr

Act as the primary point of contact for POS and mobile ordering systems ensuring clear ... Supports Operations and Finance teams with day-to-day technology and data requests Apply to Flik ...

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Compass Group

Technology Support Manager

Boston, MA

$100K - $105K/yr

Act as the primary point of contact for POS and mobile ordering systems ensuring clear ... Supports Operations and Finance teams with day-to-day technology and data requests Apply to Flik ...

Red Bull

Field Support Manager

Santa Monica, CA

$92K - $138K/yr

Company Description The Field Support manager will be working directly with the Field Support team ... PAT ASSET TRACKING Implement new US process for tracking POS assets at retail In partnership with ...

Reqroute, Inc

Be Seen First

Lead Support- NSO/POS

New York, NY · On-site

$45 - $50/hr

... Vendor Management & internal coordination for New store opening 2. POS System 3. Hardware ... etc support experience / Responsibilities: • Primary focus on NSO project management and ...

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Pos Support Manager information

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$22.5K

$67.9K

$121K

How much do pos support manager jobs pay per year?

As of May 30, 2026, the average yearly pay for pos support manager in the United States is $67,899.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $91,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a POS Support Manager, and why are they important?

To thrive as a POS Support Manager, you need a solid understanding of point-of-sale systems, troubleshooting, and IT support principles, often supported by a degree in information technology or related fields. Familiarity with POS hardware/software, ticketing systems, and certifications like CompTIA A+ or ITIL are commonly required. Strong leadership, communication, and problem-solving skills help manage support teams and resolve client issues efficiently. These abilities are crucial to ensure seamless POS operations, minimize downtime, and maintain high customer satisfaction.

What are some common challenges faced by a POS Support Manager, and how can they be addressed?

A POS Support Manager often faces challenges such as ensuring quick resolution of technical issues, managing diverse team skillsets, and keeping up with evolving POS technologies. Effective communication and prioritization are key to balancing urgent troubleshooting with long-term system improvements. Building strong relationships with vendors and internal stakeholders also helps streamline escalations and ensures consistent service delivery. Continuous training and fostering a collaborative team environment can further mitigate these challenges.

What is a POS Support Manager?

A POS (Point of Sale) Support Manager is responsible for overseeing the support and maintenance of POS systems in retail or hospitality environments. They manage a team that troubleshoots technical issues, coordinates software or hardware updates, and ensures smooth operations for payment and transaction processing. The role often involves collaborating with IT, vendors, and store staff to resolve problems quickly and improve system reliability. Additionally, POS Support Managers may provide training, develop support procedures, and monitor system performance to deliver excellent customer service.

What is the difference between Pos Support Manager vs POS Technician?

AspectPos Support ManagerPOS Technician
CredentialsIT or retail management certifications, experience in POS systemsTechnical certifications in POS hardware/software, troubleshooting skills
Work EnvironmentSupervisory role in retail or hospitality settings, overseeing support teamsHands-on technical work, repairing and maintaining POS hardware/software
Employer & IndustryRetail chains, restaurants, hospitality industryPOS hardware/software providers, retail and hospitality sectors

The Pos Support Manager primarily oversees POS support teams, manages system issues, and ensures smooth operations, requiring management and technical knowledge. In contrast, the POS Technician focuses on the technical repair and maintenance of POS hardware and software. Both roles are essential in retail and hospitality environments but differ in responsibilities and skill sets.

More about Pos Support Manager jobs
What cities are hiring for Pos Support Manager jobs? Cities with the most Pos Support Manager job openings:
What are the most commonly searched types of Pos Support jobs? The most popular types of Pos Support jobs are:
What states have the most Pos Support Manager jobs? States with the most job openings for Pos Support Manager jobs include:
What job categories do people searching Pos Support Manager jobs look for? The top searched job categories for Pos Support Manager jobs are:
Pos Support Manager jobs near you
Infographic showing various Pos Support Manager job openings in the United States as of May 2026, with employment types broken down into 60% Full Time, 38% Part Time, and 2% Temporary. Highlights an 31% Physical, and 69% Remote job distribution, with an average salary of $67,899 per year, or $32.6 per hour.

Technology Support Manager

Compass Group

Boston, MA • On-site

$100K - $105K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Compass Group rating

6.3

Company rating: 6.3 out of 10

Based on 1,052 frontline employees who took The Breakroom Quiz

298th of 424 rated business services

Job description

Salary: $100000 - $105000

Other Forms of Compensation:  

What makes FLIK click


What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.
 

We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn't merely a job but the start of a career where you can flourish.

Job Summary

Title: Global Technology & Platform Manager
Reports to: Global Director of Brand & Programming (Michele Lloyd)

Role Overview
This role is responsible for overseeing Compass-Fidelity software platforms and digital tools, ensuring they are efficient, scalable, and aligned with business and operational objectives. The position will partner closely with Operations to support technology requests and datadriven initiatives that enable seamless daytoday execution. This role partners closely with internal stakeholders, clients, and external vendors to ensure systems are at optimal performance and aligned with organizational standards, operational goals, and client expectations.

Key Responsibilities

  • Contact for implementations, launches, upgrades, and enhancements for technology platforms
  • Serve as primary liaison with platform vendors and Compass Digital
  • Establish and maintain a clear platform roadmap aligned to business needs
  • Lead end-to-end implementation projects for new programs, systems, or enhancements
  • Coordinate onboarding activities such as system configuration, data migration, training, and go-live readiness
  • Act as the primary point of contact for POS and mobile ordering systems ensuring clear communication and alignment across stakeholders
  • Monitor and optimize platform performance and adoption
  • Troubleshoot issues and coordinate timely resolution
  • Act as a key connector between Compass Digital, platform vendors, Operations teams, and the client
  • Supports Operations and Finance teams with day-to-day technology and data requests

Apply to Flik today!

Flik is a member of Compass Group USA

Click here to Learn More about the Compass Story

 

Associates at Flik Hospitality are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. 

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf 

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis. 

Flik maintains a drug-free workplace.

Req ID: 1535860

Flik Hospitality Group 

Jenah Freeman 

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