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Pos Support Manager Jobs in Missouri (NOW HIRING)

Aramark

Technical Support Specialist

Springfield, MO · On-site

Provide day-to-day support for POS systems, manager computers, tablets, Chromebooks, handheld devices, and associated peripherals. * Support and maintain network infrastructure, Wi-Fi, telecom ...

Tory Burch

Support Associate-3

Branson, MO · On-site

Accurately process all POS transactions and capture of customer information. * Have a proper ... Appropriately manage conflict and take ownership for your part in the team dynamic. * Demonstrate a ...

Tory Burch LLC

Support Associate-3

Branson, MO · On-site

Accurately process all POS transactions and capture of customer information. * Have a proper ... Appropriately manage conflict and take ownership for your part in the team dynamic. * Demonstrate a ...

Tapestry, Inc.

Sales Support Associate III

Chesterfield, MO · On-site

$16.75 - $21.75/hr

Manage stock levels, replenish sales floor, and execute visual merchandising updates. * Support ... POS and Internet), utilize walkie talkie, understand and read price and product release sheets.

Tapestry, Inc.

Sales Support Associate III

Saint Louis, MO · On-site

$16.50 - $21.50/hr

Manage stock levels, replenish sales floor, and execute visual merchandising updates. * Support ... POS and Internet), utilize walkie talkie, understand and read price and product release sheets.

Tapestry, Inc.

Sales Support Associate III

Branson, MO · On-site

$15 - $19.50/hr

Manage stock levels, replenish sales floor, and execute visual merchandising updates. * Support ... POS and Internet), utilize walkie talkie, understand and read price and product release sheets.

Tapestry, Inc.

Sales Support Associate III

Saint Louis, MO · On-site

$16.50 - $21.50/hr

Manage stock levels, replenish sales floor, and execute visual merchandising updates. * Support ... POS and Internet), utilize walkie talkie, understand and read price and product release sheets.

Tapestry, Inc.

Sales Support Associate III

Saint Louis, MO · On-site

$16.50 - $21.50/hr

Manage stock levels, replenish sales floor, and execute visual merchandising updates. * Support ... POS and Internet), utilize walkie talkie, understand and read price and product release sheets.

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Pos Support Manager information

What is a POS Support Manager?

A POS (Point of Sale) Support Manager is responsible for overseeing the support and maintenance of POS systems in retail or hospitality environments. They manage a team that troubleshoots technical issues, coordinates software or hardware updates, and ensures smooth operations for payment and transaction processing. The role often involves collaborating with IT, vendors, and store staff to resolve problems quickly and improve system reliability. Additionally, POS Support Managers may provide training, develop support procedures, and monitor system performance to deliver excellent customer service.

What are the key skills and qualifications needed to thrive as a POS Support Manager?

To thrive as a POS Support Manager, you need a solid understanding of point-of-sale systems, troubleshooting, and IT support principles, often supported by a degree in information technology or related fields. Familiarity with POS hardware/software, ticketing systems, and certifications like CompTIA A+ or ITIL are commonly required. Strong leadership, communication, and problem-solving skills help manage support teams and resolve client issues efficiently. These abilities are crucial to ensure seamless POS operations, minimize downtime, and maintain high customer satisfaction.

What are some common challenges faced by a POS Support Manager, and how can they be addressed?

A POS Support Manager often faces challenges such as ensuring quick resolution of technical issues, managing diverse team skillsets, and keeping up with evolving POS technologies. Effective communication and prioritization are key to balancing urgent troubleshooting with long-term system improvements. Building strong relationships with vendors and internal stakeholders also helps streamline escalations and ensures consistent service delivery. Continuous training and fostering a collaborative team environment can further mitigate these challenges.

What is the difference between Pos Support Manager vs POS Technician?

AspectPos Support ManagerPOS Technician
CredentialsIT or retail management certifications, experience in POS systemsTechnical certifications in POS hardware/software, troubleshooting skills
Work EnvironmentSupervisory role in retail or hospitality settings, overseeing support teamsHands-on technical work, repairing and maintaining POS hardware/software
Employer & IndustryRetail chains, restaurants, hospitality industryPOS hardware/software providers, retail and hospitality sectors

The Pos Support Manager primarily oversees POS support teams, manages system issues, and ensures smooth operations, requiring management and technical knowledge. In contrast, the POS Technician focuses on the technical repair and maintenance of POS hardware and software. Both roles are essential in retail and hospitality environments but differ in responsibilities and skill sets.

What are the most commonly searched types of Pos Support jobs in Missouri?

The most popular types of Pos Support jobs in Missouri are:

What are popular job titles related to Pos Support Manager jobs in Missouri?

For Pos Support Manager jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Pos Support Manager jobs in Missouri look for?

The top searched job categories for Pos Support Manager jobs in Missouri are:

What cities in Missouri are hiring for Pos Support Manager jobs?

Cities in Missouri with the most Pos Support Manager job openings:

Pos Support Manager jobs near you
Infographic showing various Pos Support Manager job openings in Missouri as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Technology Support IT - St. Louis Public Schools, MO

Saint Louis, MO • On-site

Chartwells K12
Food Services and Drinking Places • 11 - 50 employees

5.4

Company rating: 5.4 out of 10

Based on 231 frontline employees who took The Breakroom Quiz

54th of 68 rated caterers

Free food

People enjoy working here

Recommended by students

Learn more about Chartwells K12external

$19 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Salary:  $75,000 - $85,000

Other Forms of Compensation: Medical, dental & vision, 401K, PTO 

Chartwells K12's goal is to make sure students leave the cafeteria happier and healthier than they came in, by serving food kids love to eat and creating custom dining programs. With more than 16,000 associates in 4,500 schools, ranging from large public institutions to small charter and private schools, Chartwells K12 is built on decades of food, education and operational experience driven by top culinary, nutrition, wellness, and sustainability talent. For more information, visit www.ChartwellsK12.com.

Job Summary

Technology Support Manager (K-12 School District Support)

Location: St. Louis Public Schools, Missouri
Schedule: Monday-Friday | 7:00 AM - 3:30 PM *pending the needs of the business

The Technology Support Manager serves as the primary liaison between Chartwells and St. Louis Public Schools, providing hands-on technical support and system administration across a large K-12 district supporting 58 school/buildings. This role is responsible for supporting proprietary nutrition services software, managing data files, troubleshooting Point of Sale (POS) systems, and ensuring seamless technology operations throughout school cafeterias and district locations. Based out of the warehouse office, the position requires regular travel to schools to diagnose and resolve technical issues and provide exceptional customer support.

The ideal candidate is a self-motivated, resourceful, and highly responsive technology professional who thrives in a fast-paced environment. This individual must be comfortable working independently while building strong partnerships with District personnel, school administrators, and frontline staff. Success in this role requires strong troubleshooting abilities, excellent communication skills, and the ability to manage competing priorities while meeting deadlines. Candidates with strong IT support background experience will be especially successful in this position.

Key Skills:

  • Strong IT support and troubleshooting experience
  • Experience supporting POS systems (Horizon experience preferred)
  • Proficiency with Microsoft Office Suite, including Excel, PowerPoint, Word, Outlook, Publisher, Visio, and related applications
  • Strong problem-solving, analytical, and strategic-thinking skills
  • Excellent verbal and written communication skills
  • Exceptional customer service and relationship-building abilities
  • Ability to build strong partnerships with teams, school administrators, and hourly staff
  • Self-directed, organized, and deadline-driven
  • Comfortable working independently with minimal supervision
  • Hands-on technical aptitude with the ability to troubleshoot laptops, desktops, software applications, and related technology
  • High standards of personal integrity and ethical behavior

Preferred Qualifications

  • Bachelor's Degree or IT-related degree preferred
  • Experience working in K-12 school environments
  • Experience supporting school nutrition technology systems and state reporting processes
  • Horizon POS experience preferred
  • Experience with laptop, desktop, and end-user technology support
  • Proactive mindset with the ability to anticipate business needs and adapt to change
  • Ability to balance both technical responsibilities and operational/management-related duties
  • Comfortable working in school settings and interacting with students, faculty, and staff

Apply to Chartwells Schools today!

Chartwells Schools is a member of Compass Group USA

Click here to Learn More about the Compass Story

 

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Chartwells K-12 maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Chartwells K-12 are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wpcontent/uploads/2023/08/2023_WageTransparency_ChartwellsK12.pdf

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ 

Req ID:  1563732

Chartwells K12 

KRISTEN STROHMYER

 [[req_classification]] 

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