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Pos Support Manager Jobs in Florida (NOW HIRING)

Field Technician

Miami, FL · On-site

$19 - $25.75/hr

We also provide Managed Security Services. For over twenty two years our mission has always been to ... Supports and maintains POS related devices, like POS printers, scanners and credit card readers.

Field Technician

Miami, FL · On-site

$19 - $25.75/hr

We also provide Managed Security Services. For over twenty two years our mission has always been to ... Supports and maintains POS related devices, like POS printers, scanners and credit card readers.

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Pos Support Manager information

What is a POS Support Manager?

A POS (Point of Sale) Support Manager is responsible for overseeing the support and maintenance of POS systems in retail or hospitality environments. They manage a team that troubleshoots technical issues, coordinates software or hardware updates, and ensures smooth operations for payment and transaction processing. The role often involves collaborating with IT, vendors, and store staff to resolve problems quickly and improve system reliability. Additionally, POS Support Managers may provide training, develop support procedures, and monitor system performance to deliver excellent customer service.

What are the key skills and qualifications needed to thrive as a POS Support Manager?

To thrive as a POS Support Manager, you need a solid understanding of point-of-sale systems, troubleshooting, and IT support principles, often supported by a degree in information technology or related fields. Familiarity with POS hardware/software, ticketing systems, and certifications like CompTIA A+ or ITIL are commonly required. Strong leadership, communication, and problem-solving skills help manage support teams and resolve client issues efficiently. These abilities are crucial to ensure seamless POS operations, minimize downtime, and maintain high customer satisfaction.

What are some common challenges faced by a POS Support Manager, and how can they be addressed?

A POS Support Manager often faces challenges such as ensuring quick resolution of technical issues, managing diverse team skillsets, and keeping up with evolving POS technologies. Effective communication and prioritization are key to balancing urgent troubleshooting with long-term system improvements. Building strong relationships with vendors and internal stakeholders also helps streamline escalations and ensures consistent service delivery. Continuous training and fostering a collaborative team environment can further mitigate these challenges.

What is the difference between Pos Support Manager vs POS Technician?

AspectPos Support ManagerPOS Technician
CredentialsIT or retail management certifications, experience in POS systemsTechnical certifications in POS hardware/software, troubleshooting skills
Work EnvironmentSupervisory role in retail or hospitality settings, overseeing support teamsHands-on technical work, repairing and maintaining POS hardware/software
Employer & IndustryRetail chains, restaurants, hospitality industryPOS hardware/software providers, retail and hospitality sectors

The Pos Support Manager primarily oversees POS support teams, manages system issues, and ensures smooth operations, requiring management and technical knowledge. In contrast, the POS Technician focuses on the technical repair and maintenance of POS hardware and software. Both roles are essential in retail and hospitality environments but differ in responsibilities and skill sets.

What are the most commonly searched types of Pos Support jobs in Florida?

The most popular types of Pos Support jobs in Florida are:

What cities in Florida are hiring for Pos Support Manager jobs?

Cities in Florida with the most Pos Support Manager job openings:

Racquets Professional - Kalamazoo Country Club - Part Time

Greenleaf Hospitality Group

Miami, FL

$11.50 - $14.75/hr

Part-time

Re-posted 15 days ago


Greenleaf Hospitality Group rating

6.4

Company rating: 6.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz


Job description

Job Description

Overview

The Racquets Professional is a part-time, on-court and member-facing position responsible for delivering exceptional instruction, creating memorable racquet-sport experiences, and supporting the overall growth of the racquets department. This individual will coach players of all ages and levels, assist with event operations, contribute to pro shop support, and uphold the KCC brand of professionalism, integrity, and hospitality.

The ideal candidate is a skilled communicator, technically sound instructor, organized team-player, and someone who thrives in a club environment with high member expectations.

What You'll Be Doing

Instruction & Player Development

Provide private lessons, group clinics, and team practices in tennis, pickleball, and platform tennis (training available where needed).

Deliver high-quality, engaging instruction that matches player goals and club standards.

Create individualized development plans, seasonal progress tracking, and member progress updates.

Support junior development pathways through Red/Orange/Green/Yellow ball instruction.

Program & Event Support

Assist in running leagues, socials, mixers, ladders, holiday events, tournaments, and member-guest experiences.

Participate in marketing of programs, including social media support, seasonal brochure content, and member communication.

Help ensure events run smoothly with strong organization, preparation, and follow-through.

Pro Shop & Facility Support

Support racquets pro shop operations as needed (sales, fittings, merchandise assistance, POS support).

Ensure courts, equipment, and teaching carts are clean, organized, and properly maintained.

Contribute to a welcoming, professional environment at all racquets facilities, both indoor and outdoor.

Member Service

Build strong relationships with members and guests through hospitality, professionalism, and proactive communication.

Represent KCC values daily service, respect, teamwork, and excellence.

Requirements for this Position
RSPA, PTR, PPR, or PPTA certification preferred (or willingness to obtain).
Strong teaching background with ability to coach multiple racquet sports.
High-level communication skills and a positive, team-oriented mindset.
Ability to work weekends, evenings, and meet seasonal club demands.
Strong organizational skills, reliability, and ability to self-manage.
Experience in a private club setting is a plus, but not required.


What Greenleaf Hospitality Group employees say

Pay

Hours and flexibility

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