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Regional Support Manager Jobs in Florida (NOW HIRING)

This position may also serve in a centralized capacity, managing multiple service associates within ... Regional Support Director, Regional Directors, and Regional Managers to ensure appropriate and ...

This position may also serve in a centralized capacity, managing multiple service associates within ... Regional Support Director, Regional Directors, and Regional Managers to ensure appropriate and ...

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Regional Support Manager information

See Florida salary details

$16.8K

$50.7K

$90.4K

How much do regional support manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for regional support manager in Florida is $50,740.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,400.00 and $68,000.00 per year, depending on experience, location, and employer.

What does a regional support manager do?

A Regional Support Manager oversees support operations within a specific geographic area, ensuring that teams deliver high-quality customer or technical support. They coordinate between local teams and upper management, implement policies, and monitor performance metrics to improve service delivery. Their role often includes training staff, resolving escalated issues, and optimizing resources to meet organizational goals. Regional Support Managers play a critical part in maintaining customer satisfaction and operational efficiency across their assigned region.

What are the key skills and qualifications needed to thrive as a regional support manager?

To thrive as a Regional Support Manager, you need strong leadership abilities, problem-solving skills, and experience in operations management, often supported by a degree in business or a related field. Familiarity with CRM systems, project management software, and relevant industry certifications like PMP are commonly required. Excellent interpersonal skills, adaptability, and effective communication set top performers apart in this role. These skills are crucial for successfully coordinating teams, resolving issues across multiple locations, and ensuring consistent service delivery within the region.

How does a regional support manager typically collaborate with local teams to address operational issues?

Regional Support Managers work closely with local teams by regularly communicating to understand their unique challenges and needs. They often coordinate meetings, site visits, and training sessions to ensure alignment on company policies and best practices. By acting as a liaison between headquarters and the field, they help resolve operational issues efficiently and provide tailored support to each location. Effective collaboration is key to driving consistent performance and fostering a strong team environment across multiple regions.

What is the difference between Regional Support Manager vs Customer Service Supervisor?

AspectRegional Support ManagerCustomer Service Supervisor
CredentialsTypically requires management experience, industry-specific knowledge, and sometimes a bachelor’s degreeUsually requires customer service experience, with some roles preferring a high school diploma or associate degree
Work EnvironmentOversees multiple locations or regions, managing support teams and ensuring service standardsManages customer service teams within a specific location or department
Employer & Industry UsageCommon in industries like retail, telecommunications, and logisticsCommon across retail, hospitality, and service industries

The main difference is that a Regional Support Manager oversees support teams across multiple regions, focusing on strategic management and coordination, while a Customer Service Supervisor manages customer service staff within a specific location, focusing on daily operations and customer satisfaction.

What are popular job titles related to Regional Support Manager jobs in Florida?

For Regional Support Manager jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Regional Support Manager jobs in Florida look for?

The top searched job categories for Regional Support Manager jobs in Florida are:

What cities in Florida are hiring for Regional Support Manager jobs?

Cities in Florida with the most Regional Support Manager job openings:

Infographic showing various Regional Support Manager job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $50,740 per year, or $24.4 per hour.

Regional Support Manager

Sunstates Security

Fort Lauderdale, FL • On-site

$60K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New


Sunstates Security rating

5.3

Company rating: 5.3 out of 10

Based on 64 frontline employees who took The Breakroom Quiz

83rd of 118 rated security


Job description

Become part of one of the largest and fastest-growing privately held security companies in the U.S! Since 1998, Sunstates Security has built a national reputation for delivering exceptional services while fostering high-quality work environments for our team. We are dedicated to hiring, developing, and retaining a professional workforce that reflects our commitment to excellence.

We believe in strategic reinvestment in our people by offering a benefits package that exceeds industry standards, pathways for career advancement, extensive internal training, and employee recognition programs. Our team members are provided with the tools, knowledge, and hands-on management support necessary for long-term success.


Our commitment to a superior workplace culture is reflected in our most recent national accolades. Sunstates Security is proud to be recognized as a 2026 Forbes Dream Employer, an honor based on independent employee feedback and workplace excellence. Additionally, we have been named a 2026 Training MVP by Training Magazine, marking the third consecutive year we have accepted this prestigious recognition. We also continue to be celebrated for our steady growth and stability on the Inc. 5000 list of America’s fastest-growing private companies.


At the heart of everything we do are our core values of honor, integrity, and trust. If you are searching for a rewarding career with a proactive security partner that protects some of the country’s leading organizations, we invite you to explore the possibilities at Sunstates Security. Join a successful, growing team where your talent is appreciated and have opportunities to advance your professional career.


Job Description:


Sunstates Security is currently hiring a Regional Support Manager to be based out of our regional office in Fort Lauderdale, FL. This position is responsible for providing support in the region to include operations, customer service, recruiting, and security & safety in accordance with Sunstates' objectives.


This position offers a base salary of $60,000 - PLUS a performance-based bonus, medical, dental, and vision insurance, PTO, 401k plan with company match, tuition assistance, and more.


GENERAL RESPONSIBILITIES:

• Identify and recruit high-potential candidates whose skills, culture, motivation and ambition align with our company’s needs

• Work with management to identify internal hiring needs, understand job requirements, and create job descriptions when needed

• Conduct full interview process with promising candidates as needed: phone interview, in-person interview, background and reference checks

• Assist with the on-boarding process for new hires: track pre-employment paperwork, create offer letters, liaise with HR department, etc

• Continuously update Application Tracking System with relevant information- interview notes, resumes, salary, employment data, etc

• Utilize social media (LinkedIn, Twitter, Facebook, etc.) to advertise our open positions and connect with relevant candidates

• Attend local networking events and job fairs to interact with potential candidates

• Maintain proper licensing for employees in the state

• Run Overtime (OT) and Turnover (TO) reports, assist with reducing OT and TO in order to maintain company standards

• Complete safety and accident reporting

• Obtain random drug test results

• Review schedules and submit payroll

• Complete QA audits at client sites as well as regional office

• Respond to Unemployment hearings electronically via ADP

• Order uniforms and equipment as needed

• Submit termination reports with backup documentation when appropriate

• Coordinate new hire completion of Sunstates Security Orientation and SOLO

• Ensure proper training & education records are complete and saved in the personnel file

• Assist with employee questions/training on eHub, LMS, Post Orders, etc.


Qualifications:

  • 2 or more years of related recruiting and administrative experience
  • Excellent organizational, communication and time management skills
  • Computer literacy in MS Office, experience with an electronic payroll system and experience with an Applicant Tracking System
  • Ability to travel occasionally to visit all local site locations


Education, Experience, and Skillsets Desired:

  • Associates or Bachelor's degree highly preferred
  • Minimum two (2) years of recruiting or administrative experience
  • Proficiency with the Microsoft Office Suite, including Outlook
  • Ability to work cohesively and collaboratively in a team oriented environment
  • Team player and people-oriented personality
  • Ability to multitask in a fast-paced environment

What Sunstates Security employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Sunstates Security logo

About Sunstates Security

Sourced by ZipRecruiter

Join one of the fastest-growing and largest privately-held security companies in the U.S.! Since 1998, Sunstates Security has established a reputation for providing excellent customer service and quality work environments while being recognized by Forbes as one of America's Best Employers in 2021 and 2022. At Sunstates Security, we're committed to hiring, developing and retaining a diverse and exceptionally qualified workforce. As a result, our employees are skilled, knowledgeable and dedicated to providing clients with flawless security service and the peace of mind that comes with it.

Industry

Investigation and physical security services

Company size

1,001 - 5,000 Employees

Headquarters location

Raleigh, NC, US

Year founded

1998