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Regional Support Jobs (NOW HIRING)

Under the direction of the Regional and/or Regional Deputy Director, the Regional Support Supervisor will be responsible for ensuring quality and operational excellence for the programs within their ...

Regional Support Manager

Lakewood, CO · On-site

$65K - $75K/yr

Regional Support Manager Department: Operations Reports To: Director of Operations and Vendor Partnerships Travel: This role may require up to 50% travel Location: Lakewood, CO FLSA Status: Salaried ...

The Regional Support Specialist Supervisor provides critical administrative, operational and customer service support to our branch offices, leaders, and agents in their pod of offices they oversee.

The Regional Support Specialist is responsible for a variety of duties related to the overall care of individuals with IDD who reside in residential programs. This includes direct care of individuals ...

... support efforts with Regional Sales Managers. • Responsible for servicing customer in geographical territory - courtesy visits, provide application knowledge. • Responsible for remote office ...

Under the direction of the Regional and/or Regional Deputy Director, the Regional Support Supervisor will be responsible for ensuring quality and operational excellence for the programs within their ...

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Regional Support information

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$759

$1.5K

$1.9K

How much do regional support jobs pay per week?

As of Aug 14, 2026, the average weekly pay for regional support in the United States is $1,459.17, according to ZipRecruiter salary data. Most workers in this role earn between $1,250.00 and $1,625.00 per week, depending on experience, location, and employer.

What does a regional support manager do?

A regional support manager oversees customer service and technical support operations within a specific geographic area. They coordinate teams, ensure service quality, resolve escalated issues, and implement policies to meet organizational goals. Strong communication, leadership skills, and familiarity with support tools are essential for this role.

What cities are hiring for Regional Support jobs?

Cities with the most Regional Support job openings:

What are the most commonly searched types of Support jobs?

The most popular types of Support jobs are:

What states have the most Regional Support jobs?

States with the most job openings for Regional Support jobs include:

Infographic showing various Regional Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $75,877 per year, or $36.5 per hour.

$83K - $104K/yr

Full-time

Posted 8 days ago


Job description

OUR MISSION
“Enriching Lives and Empowering Dreams”
Position Summary
The Regional Support Manager manages day-to-day branch staffing coverage, supervises the region’s Regional Support Supervisors and Pipeline Branch Support Representatives (Pipeline), and works with branches to improve branch efficiency, ensuring every Member, every time receives a warm and positive experience. The role executes branch operations process improvement initiatives at the regional level in partnership with the VP, Retail Services, and is responsible for daily administrative duties related to the administration of the assigned regional teams.
Living Our Core Values
All Altura team members are expected to live our five core values:
Caring
We treat people with compassion and dignity, both individually and collectively, to deliver the Altura difference.
Curiosity
We seek understanding through learning, openness, and continuous growth.
Community
We build connection, belonging, and shared purpose.
Courage
We act boldly and responsibly, guided by our purpose and commitment to doing what is right, especially when decisions are difficult or uncertain.
Resilience
We are rooted in our mission and purpose with strength, determination, and resolve.
Essential Duties amp; Responsibilities
Member Service amp; Branch Support
  • Ensure the Regional Support team consistently delivers excellent Member service, modeling and coaching effective Member interactions; monitor Member survey scores and branch feedback against established goals, and follow up with Members who leave a detractor comment within two business days.
  • Assign team members to assist branches in any role necessary to expedite Member transactions and address urgent staffing needs.
  • Resolve escalated Member service complaints and ensure an acceptable level of service recovery.
Staffing amp; Administrative Operations
  • Oversee daily administrative operations, including FM monthly audits, team scheduling, and addressing last-minute or urgent branch staffing needs.
  • Manage vendor relationships, including approving vendor invoices, contracts, and SLA expectations.
  • Oversee compliance, security, and loss prevention practices, and staffing-level Human Resources management, across the Regional Support team.
Performance amp; Growth
  • Drive achievement of annual sales and production goals, promoting teamwork and quality Member interactions.
  • Maintain a proficient knowledge of state and federal regulations and Altura Credit Union's operational procedures; ensure team members are continuously trained and compliant with policies and procedures.
Leadership amp; Operations
  • Lead the team's career progression through consistent feedback and coaching; serve as a mentor to fellow managers to help foster growth and expertise.
  • Collaborate with management on process improvement ideas and initiatives, serving as an operational expert on current processes, products, services, and regulations.
  • Centralize hiring and onboarding for the Regional Support team and entry-level branch positions.
  • Schedule, train, and monitor the workflow of Regional Support team members; conduct performance reviews using branch evaluation surveys, coaching, counseling, and Member survey (MLG) reviews; administer employee direction and correction notices as needed.
Duties, responsibilities, and activities may change, or new ones may be assigned at any time—with or without notice.
Supervisory Responsibilities
Directly supervises Regional Support Supervisors and Regional Support Branch Support Representatives (BSRs). Carries out supervisory responsibilities in accordance with related policies, procedures, applicable state and federal laws, and the credit union's strategic plan.
Education, Experience amp; Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the knowledge, skill, and ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
  • High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
  • Minimum of three (3) years' supervisory experience in a financial institution, with the demonstrated ability to motivate, coach, counsel, and train subordinates.
  • Minimum of five (5) years' experience in a financial institution, preferably a credit union
Knowledge, Skills amp; Abilities
  • Strong leadership skills, with the ability to foster cooperation and teamwork and serve as an agent for change.
  • Excellent communication skills, both written and verbal, along with excellent listening skills.
  • Strong organizational and time management skills, with the demonstrated ability to manage and prioritize multiple tasks under strict deadlines and constant interruptions.
  • Ability to use good judgment in setting priorities and carrying out duties under limited supervision.
  • Proficient math skills, with the ability to add, subtract, multiply, divide, and calculate averages and percentages.
  • Fluency in Spanish is helpful, though not required.
Physical Demands
The physical demands described below are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
  • Ability to sit at a desk and use a computer for approximately 80% of the workday, and occasionally move about the office to collaborate with staff and other departments.
  • Ability to stand for approximately 20% of the workday.
  • Ability to lift storage boxes of files onto overhead shelving approximately twice a week.
  • This position does not require lifting or moving more than 30 pounds. Personal protective equipment is available upon request.