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Pos Support Manager Jobs in Seattle, WA (NOW HIRING)

DoubleDown Interactive

Junior Accountant

Seattle, WA · Hybrid

$44/hr

Reporting to the Accounting Manager, you will be an integral part of a small team that truly ... POs * Support accounts receivable and revenue function which may include processing cash receipts ...

Tapestry, Inc.

Sales Support Associate III

North Bend, WA · On-site

$18.50 - $24/hr

Manage stock levels, replenish sales floor, and execute visual merchandising updates. * Support ... POS and Internet), utilize walkie talkie, understand and read price and product release sheets.

Tapestry, Inc.

Sales Support Associate II

Bellevue, WA · On-site

$19.25 - $24.75/hr

Manage stock levels, replenish sales floor, and execute visual merchandising updates. * Support ... POS and Internet), utilize walkie talkie, understand and read price and product release sheets.

Tapestry, Inc.

Sales Support Associate III

North Bend, WA · On-site

$18.50 - $24/hr

Manage stock levels, replenish sales floor, and execute visual merchandising updates. * Support ... POS and Internet), utilize walkie talkie, understand and read price and product release sheets.

ATOMS Careers page

Product Manager - Orders

Seattle, WA · On-site

$176K - $242K/yr

Drive POS integration quality: Own the requirements for order injection across POS partners such as ... You will receive support and guidance from experienced colleagues and managers, helping you to ...

Otter

Product Manager - Orders

Seattle, WA · On-site

$176K - $242K/yr

Drive POS integration quality: Own the requirements for order injection across POS partners such as ... You will receive support and guidance from experienced colleagues and managers, helping you to ...

Otter

Product Manager - Orders

Seattle, WA · On-site

$176K - $242K/yr

Drive POS integration quality: Own the requirements for order injection across POS partners such as ... You will receive support and guidance from experienced colleagues and managers, helping you to ...

ATOMS Careers page

Product Manager - Orders

Seattle, WA · On-site

$176K - $242K/yr

Drive POS integration quality: Own the requirements for order injection across POS partners such as ... You will receive support and guidance from experienced colleagues and managers, helping you to ...

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All JobsPos Support JobsPos Support Manager JobsPos Support Manager Jobs in Seattle, WA

Pos Support Manager information

See Seattle, WA salary details

$25.6K

$77.3K

$137.7K

How much do pos support manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for pos support manager in Seattle, WA is $77,271.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,800.00 and $103,600.00 per year, depending on experience, location, and employer.

What is a POS Support Manager?

A POS (Point of Sale) Support Manager is responsible for overseeing the support and maintenance of POS systems in retail or hospitality environments. They manage a team that troubleshoots technical issues, coordinates software or hardware updates, and ensures smooth operations for payment and transaction processing. The role often involves collaborating with IT, vendors, and store staff to resolve problems quickly and improve system reliability. Additionally, POS Support Managers may provide training, develop support procedures, and monitor system performance to deliver excellent customer service.

What are the key skills and qualifications needed to thrive as a POS Support Manager?

To thrive as a POS Support Manager, you need a solid understanding of point-of-sale systems, troubleshooting, and IT support principles, often supported by a degree in information technology or related fields. Familiarity with POS hardware/software, ticketing systems, and certifications like CompTIA A+ or ITIL are commonly required. Strong leadership, communication, and problem-solving skills help manage support teams and resolve client issues efficiently. These abilities are crucial to ensure seamless POS operations, minimize downtime, and maintain high customer satisfaction.

What are some common challenges faced by a POS Support Manager, and how can they be addressed?

A POS Support Manager often faces challenges such as ensuring quick resolution of technical issues, managing diverse team skillsets, and keeping up with evolving POS technologies. Effective communication and prioritization are key to balancing urgent troubleshooting with long-term system improvements. Building strong relationships with vendors and internal stakeholders also helps streamline escalations and ensures consistent service delivery. Continuous training and fostering a collaborative team environment can further mitigate these challenges.

What is the difference between Pos Support Manager vs POS Technician?

AspectPos Support ManagerPOS Technician
CredentialsIT or retail management certifications, experience in POS systemsTechnical certifications in POS hardware/software, troubleshooting skills
Work EnvironmentSupervisory role in retail or hospitality settings, overseeing support teamsHands-on technical work, repairing and maintaining POS hardware/software
Employer & IndustryRetail chains, restaurants, hospitality industryPOS hardware/software providers, retail and hospitality sectors

The Pos Support Manager primarily oversees POS support teams, manages system issues, and ensures smooth operations, requiring management and technical knowledge. In contrast, the POS Technician focuses on the technical repair and maintenance of POS hardware and software. Both roles are essential in retail and hospitality environments but differ in responsibilities and skill sets.

What are popular job titles related to Pos Support Manager jobs in Seattle, WA?

For Pos Support Manager jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching Pos Support Manager jobs in Seattle, WA look for?

The top searched job categories for Pos Support Manager jobs in Seattle, WA are:

What cities near Seattle, WA are hiring for Pos Support Manager jobs?

Cities near Seattle, WA with the most Pos Support Manager job openings:

Pos Support Manager jobs near you

Point of Sale (POS) NCR Resource

Keylent Inc

Seattle, WA • On-site

Other

Re-posted 10 days ago

Job description

Point Of Sale (POS) Client Resource

Need skilled and experienced Point of Sale (POS) Client Resource to join our team. The ideal candidate will be responsible for the maintenance, support, and optimization of Client POS systems, ensuring smooth and efficient operations in a retail or hospitality environment. Should have a strong background in POS systems, particularly Client, and be well-versed in troubleshooting, technical support, and system configuration.

Key Responsibilities:

  • Client POS Maintenance: Perform routine maintenance and updates on Client POS systems to ensure optimal performance. Troubleshoot and resolve hardware and software issues in a timely manner.
  • Technical Support: Provide technical support to end-users and store staff for Client POS-related inquiries and problems. Offer training and guidance to staff on the proper use of Client POS systems.
  • System Configuration: Configure and customize Client POS systems to meet the specific needs of the business. Implement changes and updates to Client POS software as required.
  • Security and Compliance: Ensure that Client POS systems adhere to security and compliance standards, especially in payment processing. Monitor and address security vulnerabilities and risks.
  • Troubleshooting and Issue Resolution: Investigate and resolve complex technical issues related to Client POS systems. Collaborate with vendors and internal IT teams to resolve system problems.
  • Documentation: Maintain detailed documentation of Client POS configurations, updates, and troubleshooting procedures. Create and update user guides and training materials.
  • Vendor Management: Manage relationships with Client and other POS system vendors, including procurement of hardware and software components.
  • System Upgrades: Plan and execute Client POS system upgrades and migrations, ensuring minimal disruption to operations.
  • Performance Optimization: Monitor system performance and implement optimizations to enhance efficiency and speed of transactions.
Keylent logo

About Keylent

Sourced by ZipRecruiter

Keylent Inc, based in Wilmington, DE, US, operates in the dynamic IT services and solutions industry. Their official platform, keylent.com, further details their robust suite of services which primarily comprise software consulting, quality assurance, project management, and business intelligence. Keylent Inc has been an integral part of the industry since its inception, serving diverse clients with their specialized, innovative IT solutions. This customer-centric firm is founded on the core values of reliability, integrity, and zealous innovation. Their mission is to empower businesses in navigating the complex technological landscape with ease, efficiency, and confidence. Notably, Keylent Inc has been recognized for its commitment to exceptional service delivery and the profound impact of its solutions in facilitating business growth.

Industry

Internet and it

Company size

11 - 50 Employees

Headquarters location

Wilmington, DE, US

Year founded

2010

Social media

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