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Pos Support Manager Jobs in Seattle, WA (NOW HIRING)

Zenoti

Technical Account Specialist - Customer Support

Seattle, WA · On-site

$60K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti ... Work with Zenoti customers in support of their daily business operations - focus on product support ...

Michaels Stores, Inc.

Sales Manager

Kirkland, WA · On-site

$18 - $23.20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

The Sales Manager supports the achievement of key sales and service KPIs through effective ... Ensure accurate and efficient use of POS and Self-Checkout systems, supporting smooth transactions ...

Michaels Stores

Sales Manager

Kirkland, WA · On-site

$18 - $23.20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

The Sales Manager supports the achievement of key sales and service KPIs through effective ... Ensure accurate and efficient use of POS and Self-Checkout systems, supporting smooth transactions ...

Michaels Stores

Sales Manager Full-Time

Gig Harbor, WA

$18.50 - $23.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

The Sales Manager supports the achievement of key sales and service KPIs through effective ... Ensure accurate and efficient use of POS and Self-Checkout systems, supporting smooth transactions ...

Michaels Stores

Sales Manager Full-Time

Gig Harbor, WA · On-site

$18.50 - $23.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

The Sales Manager supports the achievement of key sales and service KPIs through effective ... Ensure accurate and efficient use of POS and Self-Checkout systems, supporting smooth transactions ...

Sports Clips

Licensed Salon Manager

Renton, WA · On-site

$36 - $47/hr

  • Medical

  • Dental

  • Vision

As Salon Manager, you will oversee daily operations, support and develop stylists, and create a ... Manage daily salon operations-scheduling, inventory, and POS-to deliver a consistent, legendary ...

Sports Clips

Licensed Salon Manager

Bothell, WA · On-site

$36 - $47/hr

  • Medical

  • Dental

  • Vision

As Salon Manager, you will oversee daily operations, support and develop stylists, and create a ... Manage daily salon operations-scheduling, inventory, and POS-to deliver a consistent, legendary ...

Michaels Stores

Sales Manager - Full Time

Seattle, WA

$18.50 - $23.50/hr

  • Medical

  • Dental

  • Vision

  • PTO

The Sales Manager supports the achievement of key sales and service KPIs through effective ... Ensure accurate and efficient use of POS and Self-Checkout systems, supporting smooth transactions ...

Michaels Stores

Sales Manager - Full Time

Seattle, WA · On-site

$18.50 - $23.50/hr

  • Medical

  • Dental

  • Vision

  • PTO

The Sales Manager supports the achievement of key sales and service KPIs through effective ... Ensure accurate and efficient use of POS and Self-Checkout systems, supporting smooth transactions ...

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Showing results 21-40

All JobsPos Support JobsPos Support Manager JobsPos Support Manager Jobs in Seattle, WA

Pos Support Manager information

See Seattle, WA salary details

$25.6K

$77.3K

$137.7K

How much do pos support manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for pos support manager in Seattle, WA is $77,271.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,800.00 and $103,600.00 per year, depending on experience, location, and employer.

What is a POS Support Manager?

A POS (Point of Sale) Support Manager is responsible for overseeing the support and maintenance of POS systems in retail or hospitality environments. They manage a team that troubleshoots technical issues, coordinates software or hardware updates, and ensures smooth operations for payment and transaction processing. The role often involves collaborating with IT, vendors, and store staff to resolve problems quickly and improve system reliability. Additionally, POS Support Managers may provide training, develop support procedures, and monitor system performance to deliver excellent customer service.

What are the key skills and qualifications needed to thrive as a POS Support Manager?

To thrive as a POS Support Manager, you need a solid understanding of point-of-sale systems, troubleshooting, and IT support principles, often supported by a degree in information technology or related fields. Familiarity with POS hardware/software, ticketing systems, and certifications like CompTIA A+ or ITIL are commonly required. Strong leadership, communication, and problem-solving skills help manage support teams and resolve client issues efficiently. These abilities are crucial to ensure seamless POS operations, minimize downtime, and maintain high customer satisfaction.

What are some common challenges faced by a POS Support Manager, and how can they be addressed?

A POS Support Manager often faces challenges such as ensuring quick resolution of technical issues, managing diverse team skillsets, and keeping up with evolving POS technologies. Effective communication and prioritization are key to balancing urgent troubleshooting with long-term system improvements. Building strong relationships with vendors and internal stakeholders also helps streamline escalations and ensures consistent service delivery. Continuous training and fostering a collaborative team environment can further mitigate these challenges.

What is the difference between Pos Support Manager vs POS Technician?

AspectPos Support ManagerPOS Technician
CredentialsIT or retail management certifications, experience in POS systemsTechnical certifications in POS hardware/software, troubleshooting skills
Work EnvironmentSupervisory role in retail or hospitality settings, overseeing support teamsHands-on technical work, repairing and maintaining POS hardware/software
Employer & IndustryRetail chains, restaurants, hospitality industryPOS hardware/software providers, retail and hospitality sectors

The Pos Support Manager primarily oversees POS support teams, manages system issues, and ensures smooth operations, requiring management and technical knowledge. In contrast, the POS Technician focuses on the technical repair and maintenance of POS hardware and software. Both roles are essential in retail and hospitality environments but differ in responsibilities and skill sets.

What are popular job titles related to Pos Support Manager jobs in Seattle, WA?

For Pos Support Manager jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching Pos Support Manager jobs in Seattle, WA look for?

The top searched job categories for Pos Support Manager jobs in Seattle, WA are:

What cities near Seattle, WA are hiring for Pos Support Manager jobs?

Cities near Seattle, WA with the most Pos Support Manager job openings:

Pos Support Manager jobs near you

Retail Account Manager (RAM) - NRS & Retail Services

IDT

Seattle, WA • On-site

$31K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

About the Opportunity:
IDT's Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route-you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio-including Point-of-Sale (POS) systems, credit card merchant services, and cash advances-while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
This role balances the thrill of direct, consultative sales with the stability of consistent account management.
In this role, you will:
  • Drive NRS Product Sales: Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
  • Manage an Assigned Route: Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
  • Open New Retail Doors: Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
  • Onboard & Support Customers: Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
  • Handle Operations & Inventory: Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.

What we are looking for:
  • Experience: 1-2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
  • Language: Bilingual professionals with fluency in both English and Spanish are highly preferred to support our diverse customer base.
  • Mobility: Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
  • Tech Savvy: Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
  • Traits: A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.

We offer you:
  • Competitive Base Salary + uncapped commission structure.
  • Comprehensive mileage and gas reimbursement program.
  • Paid on-the-job training on both NRS tech products and IDT telecom services.
  • Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).

$31,200 - $31,200 a year
Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits
At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT's mission of enabling our customers to keep in touch and share resources with their friends and family around the world.
IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.
Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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