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Phone Operator Jobs in Michigan (NOW HIRING)

McLaren Health Care Corporation

Switchboard Operator

Lapeer, MI · On-site

$13.75 - $17.50/hr

Operates the call attendant- Cisco Phone System, handles patient, physician and all other incoming ... a Switchboard Operator • Clerical skills • Computer training - Microsoft Office application ...

McLaren

Switchboard Operator

Lapeer, MI · On-site

$13.75 - $17.50/hr

Operates the call attendant- Cisco Phone System, handles patient, physician and all other incoming ... a Switchboard Operator • Clerical skill • Computer training - Microsoft Office application ...

McLaren Lapeer Region

Switchboard Operator

Lapeer, MI · On-site

$13.75 - $17.50/hr

Operates the call attendant- Cisco Phone System, handles patient, physician and all other incoming ... Previous experience/training as a Switchboard Operator Clerical skills Computer training ...

Ajax Paving

Scale Operator

Troy, MI · On-site

$22.60/hr

Loading trucks with hot mix asphalt via remote operated controls ... Receiving customer phone orders * Compile daily order list * Completing sales transactions

JBS USA

LEAD WASTEWATER OPERATOR

Plainwell, MI · On-site

The Lead Waste Water Treatment Operator performs operations and maintenance duties on the company ... the phone. 4. Show a comprehension of how to communicate effectively to individuals in a team ...

JBS USA

LEAD WASTEWATER OPERATOR

Plainwell, MI · On-site

The Lead Waste Water Treatment Operator performs operations and maintenance duties on the company ... the phone. 4. Show a comprehension of how to communicate effectively to individuals in a team ...

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Phone Operator information

See Michigan salary details

$7

$15

$21

How much do phone operator jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for phone operator in Michigan is $15.57, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $16.97 per hour, depending on experience, location, and employer.

Do phone operators exist anymore?

Phone operators, also known as switchboard operators, are largely obsolete due to advances in automated telephone systems and digital technology. Today, most communication is handled by automated systems, and the role of human operators has significantly declined, though some specialized or emergency services may still employ them.

How does a Telephone Operator work?

A telephone operator connects calls by manually or automatically routing incoming and outgoing calls using switchboards or computerized systems. They assist callers with directory information, handle emergency or special requests, and ensure clear communication between parties. Strong communication skills and knowledge of telephony equipment are essential for the role.

How to Become a Phone Operator

A telephone operator dispatches calls on behalf of a company or organization. Often referred to as a phone or switchboard operator, a telephone operator is central to company communication. The phone operator may manage both incoming and outgoing calls and helps to facilitate phone communications between internal members of the company. The minimum education requirement to become a telephone operator is a high school diploma or GED certificate. Secure a job that utilizes your skills in customer relations, data entry, scheduling, and communication for experience. Complete on-the-job training to gain proficiency in company practices and PBX or switchboard operation.

What are some common challenges faced by phone operators and how can they be managed effectively?

Phone operators often handle high call volumes, deal with diverse caller needs, and occasionally encounter difficult or distressed individuals. Managing these challenges requires strong communication skills, patience, and the ability to stay calm under pressure. Many organizations provide training and support tools, such as call scripts and escalation protocols, to help operators respond efficiently. Regular team meetings and feedback sessions also help operators stay informed and supported in their roles.

What is the difference between Phone Operator vs Customer Service Representative?

AspectPhone OperatorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; communication and problem-solving skills
Work EnvironmentCall centers, reception areas, or front desksCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, hospitality, healthcareRetail, banking, tech support, healthcare
Common Search & ComparisonOften compared for communication roles involving direct phone contactBroader customer interaction roles, including in-person and online

While both roles involve communication via phone, Phone Operators primarily handle direct phone calls, often in a switchboard or reception setting. Customer Service Representatives typically manage a wider range of customer interactions, including calls, emails, and in-person support. The roles overlap in communication skills and work environments but differ in scope and responsibilities.

What are phone operators?

Phone operators are professionals responsible for managing incoming and outgoing telephone calls for an organization. They typically answer calls, direct callers to the appropriate department or person, provide information, and occasionally handle basic customer service requests. In some settings, phone operators may also manage paging systems, schedule appointments, or perform clerical tasks. Their role is crucial for ensuring smooth communication within a business or service environment. Good communication skills, patience, and professionalism are key qualities for this job.

What are the key skills and qualifications needed to thrive as a Phone Operator, and why are they important?

To thrive as a Phone Operator, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, customer relationship management (CRM) software, and basic computer applications is typically required. Patience, professionalism, and problem-solving skills help operators manage high call volumes and diverse customer inquiries. These competencies are crucial for ensuring efficient information delivery, positive caller experiences, and smooth organizational communication.

How much does a Telephone Operator make?

The average salary for a telephone operator is around $30,000 to $40,000 per year, depending on experience, location, and the employer. Many roles also offer shift differentials and benefits, and strong communication skills are essential for success in this field.

What jobs pay 4000 a week without a degree?

A phone operator typically earns less than $4,000 per week; high-paying roles that do not require a degree are rare. Some skilled trades, sales positions, or entrepreneurial ventures can reach that income level, often requiring experience, certifications, or specialized skills. Most jobs paying $4,000 weekly usually demand advanced training or significant experience.
More about Phone Operator jobs
What are the most commonly searched types of Phone Operator jobs in Michigan? The most popular types of Phone Operator jobs in Michigan are:
What are popular job titles related to Phone Operator jobs in Michigan? For Phone Operator jobs in Michigan, the most frequently searched job titles are:
What cities in Michigan are hiring for Phone Operator jobs? Cities in Michigan with the most Phone Operator job openings:
What are popular job titles related to Phone Operator jobs in MI? For Phone Operator jobs in MI, the most frequently searched job titles are:
Phone Operator jobs near you
Infographic showing various Phone Operator job openings in Michigan as of July 2026, with employment types broken down into 66% Full Time, 20% Part Time, 7% Temporary, and 7% Contract. Highlights an 100% In-person job distribution, with an average salary of $32,378 per year, or $15.6 per hour.
Field/Phone Enumerator

Field/Phone Enumerator

National Association of State Departments of Agriculture (NASDA)

Coldwater, MI

$17.75/hr

Part-time

Re-posted 5 days ago

Job description

  1. The National Association of State Departments of Agriculture (NASDA) of Arlington, VA is looking to hire a detail-oriented part-time Field Enumerator to perform tasks that support our organization. Are you looking for a job with flexible hours? Would you like to work for an agriculture nonprofit that cares about its community and employees? If so, please read on!

This field enumerator position earns a competitive wage of $17.75 hour, plus mileage with opportunities for a promotion based on hours worked and performance ratings. We also offer exceptional perks, including a flexible schedule, the opportunity to work from home, the ability to work in your community, and knowledge about where your food comes from. If this sounds like the right opportunity in agriculture for you, apply today!

ABOUT NASDA

NASDA is a nonpartisan, nonprofit association that represents the elected and appointed commissioners, secretaries, and directors of the departments of agriculture in all fifty states and four U.S. territories. Founded in 1916, our mission is to grow and enhance American agriculture through policies, partnerships, and public engagement.

Since 1972, NASDA has employed enumerators to collect agricultural data on behalf of the United States Department of Agriculture's (USDA) National Agricultural Statistics Service (NASS). In order to achieve our goals, we need employees who are as passionate about agriculture as we are and willing to put in the hard work. To find the right people, we strive to create a positive work environment that our employees can be proud of and want to build their careers with!

A DAY IN THE LIFE OF A FIELD ENUMERATOR

In this Field Enumerator position, you play a crucial role in serving our agricultural producers by providing reliable, accurate, and objective statistics and information that farmers, ranchers, and rural communities depend on. You actively interview farmers, ranchers, and other agricultural businesses either in person or on the phone. At times, you travel to designated fields in order to perform crop counts. After gathering all your information, you maintain and deliver detailed and legible records of the interviews, crop counts, mileage, expenditures, and your hours worked.

You conduct your enumerator work from a residence with an operable telephone free from any distractions. By maintaining a personal vehicle, you are always ready to travel in order to perform your field enumerator duties. The job brings something new every day, and you enjoy the flexibility and energetic nature of it!

QUALIFICATIONS FOR A FIELD ENUMERATOR

  • Experience multitasking in an energetic, deadline-oriented work environment
  • Ability to positively represent NASDA and the benefits of enumerators in all survey actions
  • Ability to make crop counts in designated fields
  • Ability to maintain a reliable personal vehicle
  • Ability to conduct interviews in person or by telephone with farm operators and other individuals
  • Knowledge about computers or iPads

Do you have excellent verbal and written communication skills? Are you able to demonstrate good time management in a fast-paced environment? Are you self-motivated? Do you enjoy working as part of a team? Are you organized? Can you maintain a positive and friendly attitude? If so, you might just be perfect for this field service position for our agriculture nonprofit!

WORK SCHEDULE

This part-time field service position works a flexible schedule that may include some evenings, weekends, and holidays. Weather, seasonal farm responsibilities, and community functions may affect work hours.

READY TO JOIN OUR TEAM?

We understand your time is valuable, so we have a very quick and easy application process. If you feel that you would be right for this Field Enumerator job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: Calhoun, Branch. St. Joseph, Van Berrien, Kalamazoo Counties, Michigan


NASDA does not discriminate in employment practices or programs on the basis of race, color, national origin, sex, religion, disability, political beliefs, or family status.

National Association of State Departments of Agriculture logo

About National Association of State Departments of Agriculture

Sourced by ZipRecruiter

Founded in 1916, the National Association of State Departments of Agriculture (NASDA) is a leader and problem solver on our nation’s most important agricultural issues. Speaking on behalf of a unified voice from all 50 states and four territories, NASDA is a nonpartisan association working to influence policy that is beneficial for all regions, people and environments. On the front lines for the industry we love, NASDA gives a voice to agriculture through policy, partnerships and public engagement. Because agriculture leads the way for a healthy and resilient world, NASDA members are committed to representing the interests of everyone in the food supply chain who work every day to provide life’s necessities at affordable prices and in a healthy, sustainable manner.

Industry

Agriculture

Company size

11 - 50 Employees

Headquarters location

Arlington, VA, US

Year founded

1916

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