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Part Time Phone Operator Jobs in Michigan (NOW HIRING)

McLaren Lapeer Region

Switchboard Operator

Lapeer, MI · On-site

$13.75 - $17.50/hr

Part Time Evenings Shift Times: 6am-2:30pm, 1pm-9:30pm, 9:30pm-6am Position Summary: Operates the ... Monitors the alarms and answers the emergency phone lines in the Communications area. Uses various ...

McLaren Health Care Corporation

Switchboard Operator

Lapeer, MI · On-site

$13.75 - $17.50/hr

Part Time Evenings Shift Times: 6am-2:30pm, 1pm-9:30pm, 9:30pm-6am Position Summary: Operates the ... Monitors the alarms and answers the emergency phone lines in the Communications area. Uses various ...

McLaren

Switchboard Operator

Lapeer, MI · On-site

$13.75 - $17.50/hr

Part Time Evenings Shift Times: 6am-2:30pm, 1pm-9:30pm, 9:30pm-6am Position Summary: Operates the ... Monitors the alarms and answers the emergency phone lines in the Communications area. Uses various ...

Audacy, Inc.

Board Operator

Southfield, MI · On-site

Brand Manager Employment Type: Part -Time Location(s): Detroit Work Arrangement: On-Site Audacy ... Please note that this phone number is to be used solely to request an accommodation with respect to ...

Audacy, Inc.

Board Operator

Southfield, MI

Brand Manager Employment Type: Part -Time Location(s): Detroit Work Arrangement: On-Site Audacy ... Please note that this phone number is to be used solely to request an accommodation with respect to ...

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All JobsPhone Operator JobsPart Time Phone Operator JobsPart Time Phone Operator Jobs in Michigan

Part Time Phone Operator information

See Michigan salary details

$7

$12

$18

How much do part time phone operator jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for part time phone operator in Michigan is $12.78, according to ZipRecruiter salary data. Most workers in this role earn between $10.55 and $13.30 per hour, depending on experience, location, and employer.

What does a part time phone operator do?

A Part Time Phone Operator is responsible for answering incoming calls, directing callers to the appropriate departments or individuals, and providing information to customers or clients. They may also take messages, schedule appointments, and perform basic administrative tasks. Typically, part time phone operators work flexible hours, making this role suitable for students or those seeking supplemental income. Excellent communication skills and a professional phone manner are essential for success in this position.

What are the key skills and qualifications needed to thrive as a part time phone operator?

To thrive as a Part Time Phone Operator, you need excellent verbal communication, active listening, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with multi-line phone systems, call management software, and office productivity tools is typically required. Strong interpersonal skills, patience, and the ability to remain calm under pressure help you provide outstanding service and handle challenging callers. These skills ensure efficient call handling, positive customer experiences, and smooth workflow within an organization.

What are some common challenges faced by part time phone operators, and how can they be managed effectively?

Part-time phone operators often face challenges such as managing high call volumes during peak hours and addressing diverse customer inquiries efficiently. Staying organized, utilizing call scripts, and developing strong listening skills can help operators handle these situations smoothly. Additionally, operators frequently collaborate with other departments to resolve complex issues, so effective communication and a willingness to learn about different aspects of the organization are essential. Support from supervisors and regular training sessions also contribute to successfully managing these challenges.

What is the difference between Part Time Phone Operator vs Customer Service Representative?

AspectPart Time Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalentHigh school diploma or higher
Work EnvironmentCall centers, reception areasCall centers, retail, office settings
Industry UsageTelecommunications, hospitality, healthcareRetail, tech, finance, healthcare
Job FocusHandling incoming/outgoing calls, basic infoAssisting customers, resolving issues, sales

While both roles involve communication via phone, Part Time Phone Operators primarily handle basic call routing and information, often in specific industries like healthcare or hospitality. Customer Service Representatives typically provide broader support, including problem-solving and sales, across various industries. The main difference lies in scope and responsibilities, with Customer Service Reps often engaging in more complex interactions.

What are the most commonly searched types of Phone Operator jobs in Michigan?

The most popular types of Phone Operator jobs in Michigan are:

Part Time Phone Operator jobs near you
Infographic showing various Part Time Phone Operator job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 19% Part Time, 2% Temporary, 4% Contract, and 1% Nights. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $26,588 per year, or $12.8 per hour.

Support Staff II- Customer Service Specialist

Judson Center

Royal Oak, MI • On-site

$15.09 - $17.65/hr

Part-time

Re-posted 21 days ago

Job description

Position: Support Staff II-Customer Service Specialist
Status: Part-Time; Non-Exempt (1p-7p)
Reports to: Operations Manager
Our Mission: To provide expert, comprehensive services that strengthen children, adults and families impacted by abuse and neglect, autism, developmental, behavioral and physical health challenges so they can achieve whole health, well-being and maximum potential.
Job Summary:
The primary responsibility of the SSII-Customer Service Specialist is to interact with the agencies staff, clients, visitors and vendors to address inquiries, manage the lobby flow, and resolve daily customer service issues. Generally providing a higher level of customer support for program efficiency.
Primary Duties and Responsibilities
The Customer Service Specialist will:
  • Greets clients, visitors, and guest; determines the purpose of each person’s visit and directs or escorts him/her to the appropriate location.
  • Operate multi-phone line system.
  • Answers, screens, and directs phone calls to staff and takes messages when needed.
  • Maintaining and logging utilization of petty cash.
  • Ordering supplies.
  • Managing and provide oversight to the lobby.
  • Insurance verifications and authorizations.
  • Performs other duties as assigned.
Education and Qualifications
  • High School diploma or GED required; some college or business courses preferred.
  • Valid Michigan Driver’s license, appropriate insurance and use of own vehicle.
  • Excellent interpersonal, written/verbal, and customer service skills.
  • Expert Multi-line phone operator experience.
  • Basic understanding of administrative and clerical procedures and systems.
  • Previous experience working with children and individuals with behavioral health needs helpful.
  • Criminal background checks and clearances as required by licensing, agency, or other governmental and accreditation requirements.
  • Ability to provide culturally competent services that shows sensitivity to the service population’s cultural and socioeconomic characteristics.
Working Conditions
  • General office setting at reception area workstation. Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at a time.
  • Some non-traditional hours such as evenings, or weekends may be required.
  • Travel may be required.
Core Competencies:
  1. Customer Service – regularly respond to customers in a courteous and timely manner with focus on providing quality services.
  2. Job Knowledge – demonstrate mastery of basic principles, techniques, and skills related to job, consistently applying technical and procedural competence.
  3. Professionalism – consistently present a positive image of self and the agency, operating with integrity and credibility.
  4. Planning amp; Organization of Work – reliably demonstrate time management skills through advance planning in order to deliver high quality work product within deadlines.
  5. Relationship / Leadership – exhibit ability to develop cooperative relationships based on mutual respect and trust, treating others fairly, consistently listening, openly and actively encouraging others to express candid and differing views.
  6. Judgement amp; Problem Solving – show ability to review facts and information using sound judgment to arrive at the most effective solution and when appropriate seek supervisory assistance.
  7. Quality amp; Accuracy – consistently present work product that is thorough, accurate, and effective in accomplishing intended purpose of assignments.
  8. Initiative amp; Independence – demonstrate ability to effectively complete work tasks with minimal direction from supervisor and take initiative to increase effectiveness of work and that of the department.
  9. Reliability / Dependability – exhibit consistency in performance and reliably follows through on tasks and assigned responsibilities.
  10. Temperament – maintain emotional control, a positive perspective, and effectively respond to stress on the job.
This description is intended to describe the type and level of work being performed by a person assigned to this job. It is not an exhaustive list of all duties and responsibilities of a person so classified. The employee is expected to adhere to all company policies and perform other duties as assigned for the good of the consumers, the program, the department and the agency.

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