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Part Time Phone Operator Jobs in Michigan (NOW HIRING)

McLaren Health Care Corporation

Switchboard Operator

Lapeer, MI · On-site

$13.75 - $17.50/hr

Part Time Variable Shift Times: 6am-2:30pm, 1pm-9:30pm, 9:30pm-6am Position Summary: Operates the ... Monitors the alarms and answers the emergency phone lines in the Communications area. Uses various ...

McLaren

Switchboard Operator

Lapeer, MI · On-site

$13.75 - $17.50/hr

Part Time Variable Shift Times: 6am-2:30pm, 1pm-9:30pm, 9:30pm-6am Position Summary: Operates the ... Monitors the alarms and answers the emergency phone lines in the Communications area. Uses various ...

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All JobsPhone Operator JobsPart Time Phone Operator JobsPart Time Phone Operator Jobs in Michigan

Part Time Phone Operator information

See Michigan salary details

$7

$12

$18

How much do part time phone operator jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for part time phone operator in Michigan is $12.78, according to ZipRecruiter salary data. Most workers in this role earn between $10.55 and $13.30 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a part time phone operator?

To thrive as a Part Time Phone Operator, you need excellent verbal communication, active listening, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with multi-line phone systems, call management software, and office productivity tools is typically required. Strong interpersonal skills, patience, and the ability to remain calm under pressure help you provide outstanding service and handle challenging callers. These skills ensure efficient call handling, positive customer experiences, and smooth workflow within an organization.

What does a part time phone operator do?

A Part Time Phone Operator is responsible for answering incoming calls, directing callers to the appropriate departments or individuals, and providing information to customers or clients. They may also take messages, schedule appointments, and perform basic administrative tasks. Typically, part time phone operators work flexible hours, making this role suitable for students or those seeking supplemental income. Excellent communication skills and a professional phone manner are essential for success in this position.

What are some common challenges faced by part time phone operators, and how can they be managed effectively?

Part-time phone operators often face challenges such as managing high call volumes during peak hours and addressing diverse customer inquiries efficiently. Staying organized, utilizing call scripts, and developing strong listening skills can help operators handle these situations smoothly. Additionally, operators frequently collaborate with other departments to resolve complex issues, so effective communication and a willingness to learn about different aspects of the organization are essential. Support from supervisors and regular training sessions also contribute to successfully managing these challenges.

What is the difference between Part Time Phone Operator vs Customer Service Representative?

AspectPart Time Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalentHigh school diploma or higher
Work EnvironmentCall centers, reception areasCall centers, retail, office settings
Industry UsageTelecommunications, hospitality, healthcareRetail, tech, finance, healthcare
Job FocusHandling incoming/outgoing calls, basic infoAssisting customers, resolving issues, sales

While both roles involve communication via phone, Part Time Phone Operators primarily handle basic call routing and information, often in specific industries like healthcare or hospitality. Customer Service Representatives typically provide broader support, including problem-solving and sales, across various industries. The main difference lies in scope and responsibilities, with Customer Service Reps often engaging in more complex interactions.

What are the most commonly searched types of Phone Operator jobs in Michigan? The most popular types of Phone Operator jobs in Michigan are:
Part Time Phone Operator jobs near you
Infographic showing various Part Time Phone Operator job openings in Michigan as of July 2026, with employment types broken down into 42% Full Time, 55% Part Time, 1% Contract, and 2% Nights. Highlights an 100% Physical job distribution, with an average salary of $26,588 per year, or $12.8 per hour.

Part-Time Phone Operator | 8:00 AM - 1:00 PM

Thelen Auto Group

Bay City, MI • On-site

$14/hr

Full-time, Part-time

This job post has expired today. Applications are no longer accepted.

Job description

Part-Time Phone Operator | 8:00 AM – 1:00 PM

Perfect for Parents, College Students, Retirees & Anyone Looking for Better Work-Life Balance!

Looking for a part-time position that keeps you productive, engaged, and connected — without taking over your entire day? Thelen Auto Group is hiring a friendly, dependable, and detail-oriented Part-Time Phone Operator to join our team!

This schedule is ideal for:

  • Parents with school-aged children who want to work while the kids are in school
  • College students looking for steady daytime hours
  • Anyone seeking extra income while maintaining flexibility and work-life balance

Schedule

Monday through Friday | 8:00 AM – 1:00 PM
No late evenings. Enjoy your afternoons free!
Rotational Saturday | 9:00 AM – 3:00 PM

What You’ll Do

  • Professionally answer and direct inbound calls using a multi-line phone system
  • Assist customers and provide exceptional customer service on every call and online inquiry
  • Complete, respond to, and assign internet leads across the dealership group
  • Perform outbound service follow-up calls
  • Support vehicle photo operations, including photo editing and website uploads
  • Help maintain accurate and organized customer databases
  • Work across multiple systems and screens efficiently while maintaining accuracy
  • Assist with additional administrative and customer support tasks as needed

What We’re Looking For

  • Positive attitude with strong communication and customer service skills
  • Strong attention to detail and ability to stay organized in a fast-paced environment
  • Ability to multi-task effectively while maintaining accuracy
  • Comfortable talking on the phone while typing and navigating multiple computer systems
  • Excellent phone etiquette and professional communication skills
  • Proficiency with computers and Microsoft Excel
  • Ability to work independently and as part of a team
  • 1+ year of customer service experience preferred
  • Experience with multi-line phones, CRM systems, or photo editing is a plus — but we are willing to train the right person!
  • Ability to sit at a computer and work on the phone for extended periods
  • Availability Monday through Friday, with rotating Saturdays required
  • Previous customer service or phone experience is a plus, but we are willing to train the right person!

Why People Love This Schedule

  • Work while the kids are in school
  • Keep evenings and afternoons open
  • Stay active and engaged without full-time hours
  • Supportive and team-oriented work environment

If you enjoy helping people, thrive in a fast-paced environment, and want a schedule that fits your life, we’d love to hear from you!