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Phone Operator Jobs in Alabama (NOW HIRING)

Pick Your Part

Loader Operator

Huntsville, AL · On-site

$15.50 - $20.75/hr

Use scan gun and tablet/phone to update inventory system on location of vehicles. Help ensure ... Equipment operated may include wheel loader, car crusher, skid loader, forklift etc... * Check ...

Pick Your Part

Loader Operator

Huntsville, AL

$15.50 - $20.75/hr

Use scan gun and tablet/phone to update inventory system on location of vehicles. Help ensure ... Equipment operated may include wheel loader, car crusher, skid loader, forklift etc... * Check ...

Urban Alchemy

HEART Operator

Birmingham, AL · On-site

$16.50 - $21.50/hr

  • Medical

  • PTO

The HEART Operator plays a crucial role in supporting non-emergency 911 calls involving unhoused ... This position requires the ability to use a smart phone or tablet to enter data * Lived experience ...

URBAN ALCHEMY

HEART Operator

Birmingham, AL

$16.50 - $21.50/hr

  • Medical

  • PTO

The HEART Operator plays a crucial role in supporting non-emergency 911 calls involving unhoused ... This position requires the ability to use a smart phone or tablet to enter data * Lived experience ...

SSAB

MOD-Operator

Mobile, AL · On-site

$17.75 - $21.25/hr

The Exit Operator will ensure upkeep, cleaning cycles and adequate supplies of consumables to ... phone, and in a group setting • Hearing in person, on the phone, and in a group setting • ...

Coca-Cola Bottling UNITED

Forklift Operator

Montgomery, AL · On-site

$16.75 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Privately owned and operated with 100+ years of historical strength and stability * Dedicated to ... phone, event tickets, gym membership, car buying, hotels, car rentals, technology needs and much ...

West Fraser, Inc

Machine Operator

Opelika, AL · On-site

$14.75 - $17.50/hr

In the machine operator role the expectation is that self-motivated individuals will advance into ... No phone inquiries, please. West Fraser believes inclusive, diverse teams build a more vibrant ...

West Fraser

Machine Operator

Opelika, AL

$14.75 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

In the machine operator role the expectation is that self-motivated individuals will advance into ... No phone inquiries, please. West Fraser believes inclusive, diverse teams build a more vibrant ...

Airliquidehr

Plant Operator

Decatur, AL

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Jacob (Jacob.braithwaite@airliquide.com) Phone: 980-445-9764 Call or Text Join our vibrant team at Airgas as a Plant Operator and play a vital role in our commitment to delivering excellence in ...

Troy University

Helpdesk Operator III

Troy, AL · On-site

Posting Details Position Information Posting Number SF2522P Position Title Helpdesk Operator III ... phone support such as activating service, assisting with backups, and setting up email and 2FA ...

Airgas

Plant Operator

Decatur, AL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Jacob (Jacob.braithwaite@airliquide.com) Phone: 980-445-9764 Call or Text Join our vibrant team at Airgas as a Plant Operator and play a vital role in our commitment to delivering excellence in ...

West Fraser

Machine Operator

Opelika, AL · On-site

$14.75 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

In the machine operator role the expectation is that self-motivated individuals will advance into ... No phone inquiries, please. West Fraser believes inclusive, diverse teams build a more vibrant ...

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Showing results 21-40

All JobsPhone Operator JobsPhone Operator Jobs in Alabama

Phone Operator information

See Alabama salary details

$8

$16

$22

How much do phone operator jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for phone operator in Alabama is $16.19, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $17.64 per hour, depending on experience, location, and employer.

How much do phone operators make in the US?

In the US, phone operators typically earn a median hourly wage of around $15 to $20, which equates to approximately $31,000 to $41,600 annually for full-time work. Salaries can vary based on experience, location, and the specific employer, with some roles offering additional benefits or shift differentials.

How to become a phone operator?

A telephone operator dispatches calls on behalf of a company or organization. Often referred to as a phone or switchboard operator, a telephone operator is central to company communication. The phone operator may manage both incoming and outgoing calls and helps to facilitate phone communications between internal members of the company. The minimum education requirement to become a telephone operator is a high school diploma or GED certificate. Secure a job that utilizes your skills in customer relations, data entry, scheduling, and communication for experience. Complete on-the-job training to gain proficiency in company practices and PBX or switchboard operation.

What are some common challenges faced by phone operators and how can they be managed effectively?

Phone operators often handle high call volumes, deal with diverse caller needs, and occasionally encounter difficult or distressed individuals. Managing these challenges requires strong communication skills, patience, and the ability to stay calm under pressure. Many organizations provide training and support tools, such as call scripts and escalation protocols, to help operators respond efficiently. Regular team meetings and feedback sessions also help operators stay informed and supported in their roles.

What is the difference between Phone Operator vs Customer Service Representative?

AspectPhone OperatorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; communication and problem-solving skills
Work EnvironmentCall centers, reception areas, or front desksCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, hospitality, healthcareRetail, banking, tech support, healthcare
Common Search & ComparisonOften compared for communication roles involving direct phone contactBroader customer interaction roles, including in-person and online

While both roles involve communication via phone, Phone Operators primarily handle direct phone calls, often in a switchboard or reception setting. Customer Service Representatives typically manage a wider range of customer interactions, including calls, emails, and in-person support. The roles overlap in communication skills and work environments but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a phone operator, and why are they important?

To thrive as a Phone Operator, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, customer relationship management (CRM) software, and basic computer applications is typically required. Patience, professionalism, and problem-solving skills help operators manage high call volumes and diverse customer inquiries. These competencies are crucial for ensuring efficient information delivery, positive caller experiences, and smooth organizational communication.
More about Phone Operator jobs

What are the most commonly searched types of Phone Operator jobs in Alabama?

The most popular types of Phone Operator jobs in Alabama are:

What job categories do people searching Phone Operator jobs in Alabama look for?

The top searched job categories for Phone Operator jobs in Alabama are:

What cities in Alabama are hiring for Phone Operator jobs?

Cities in Alabama with the most Phone Operator job openings:

What are popular job titles related to Phone Operator jobs in AL?

For Phone Operator jobs in AL, the most frequently searched job titles are:

Phone Operator jobs near you
Infographic showing various Phone Operator job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $33,670 per year, or $16.2 per hour.

Store Associate / Phone Repair Tech Tuscaloosa

Batteries Plus

Tuscaloosa, AL

$14.50/hr

Full-time

Posted 23 days ago

Batteries Plus rating

6.0

Company rating: 6.0 out of 10

Batteries Plus

Based on 88 frontline employees who took The Breakroom Quiz

6.7

Company rating compared to similar companies: 6.7 out of 10

Technology retailers average

Based on 5,001 frontline employees who took The Breakroom Quiz

The best things about working at Batteries Plus

  • 88%

    88% say their managers don’t change their shifts at short notice

    say their managers don’t change their shifts at short notice

  • 87%

    87% say they have respectful managers

    say they have respectful managers

  • 84%

    84% say their job doesn’t spill into unpaid time

    say their job doesn’t spill into unpaid time

Featured by Batteries Plus, based on 88 Breakroom Quiz responses from their frontline employees

Job description

Pay is 13.50 - 14.50 or more an hour based on previous experience, plus daily sale bonuses.

No experience required on the job training.

Daily sale bonuses include items of the month, battery installs and each completed phone repair.

$14.50 an hour will be achieved once all Phone Repair certifications are complete.

Full 38-40 hours a week

5 days a week

Great job for students! We can work with most school schedules.

Health Insurance Available

Who We Are Looking For?

We're looking for motivated Trusted Advisor who enjoy working with people and solving problems. Customer service is our business, and we aim to exceed our customers' expectations by listening, asking questions, researching, and then offering a solution. A successful advisor will identify and offer additional products that meet the needs of our customers. On a daily basis advisors work with smart phones, batteries, bulbs and other products that need to be tested and repaired. Additional duties include answering phones, inventory control, and general store operations.

Is This You?

Not a battery and bulb expert? No problem...we will train you! We're looking for associates who are EAGER TO WORK, ENJOY WORKING WITH THE PUBLIC, have a high level of computer aptitude, exhibit exceptional customer service skills, and are continually striving to increase their index of knowledge. Being tech-savvy is a huge plus. Ideal candidates will be organized self-starters with excellent communication skills. If you possess this skill set and experience in retail sales or device repair, we want to talk to you.

What We Offer

• Competitive hourly wage with the potential to earn additional income through sales incentives

• Employee discount

• Flexible schedules; some weekend and/or evening work is expected

• An exciting, fast-paced work environment

Who We Are

• Batteries Plus Bulbs is the nation's first, largest, and fastest-growing battery and light bulb franchise of its kind, becoming the single-source supplier for all battery and light bulb power needs.

• In 2016 Batteries Plus Bulbs formally added the "We Fix It Division" as the Premier Smartphone and Mobile Device repair destination.

• Batteries Plus Bulbs is a green company, committed to recycling practices that benefit the environment.

• Take your career to the next level and join a proven leader in the industry.

• Batteries Plus Bulbs stores are independently owned and operated.

Sales Associate / Customer Service Duties:

• Assist retail and commercial customers in the purchase of batteries, light bulbs, and other products (training provided)

• Replace batteries in vehicles, watches, key fobs, cell phones, and more (training provided)

• Maintain proper inventory by stocking and facing shelves

• Add on and upsell product

• Maintain store appearance and cleanliness

Tech Duties:

• Repair cell phones, tablets, and other devices as needed (training provided)

• Receive, pack, and ship devices

• Maintain proper inventory

Qualifications:

MUST HAVE RELIABLE TRANSPORTATION

• H.S. diploma/equivalent

• Demonstrated technical aptitude and ability to quickly learn new processes and technologies with minimal guidance

• Demonstrated attention to detail and ability to effectively manage and track multiple commitments, effectively prioritize, follow up, and meet deadlines

• Excellent communication and customer service skills; strong customer service focus; ability to inform, teach, and train

• Working conditions are typical for a retail environment

• This position requires the employee to regularly use hands to handle or touch electronic products. The position also requires the employee to regularly use a computer and other office equipment, as well as tools.

• This position may require lifting up to 50 lbs. on a regular basis.

If this sounds interesting to you, please apply. We look forward to hearing from you!

Working at Batteries Plus

Perks for frontline workers

From Batteries Plus, via Breakroom

  • Full-benefits package including medical and dental insurance options

  • Tuition reimbursement program

  • Competitive employee discounts

  • Paid Time Off Available

  • 401k available

About Batteries Plus, in their own words

From Batteries Plus

At Batteries Plus, we bring Power to Your Life for what moves you forward today and tomorrow. It’s not a 9-5. It’s who we are. And we didn’t become experts overnight, but after 30 years with over 700 locations, we’re now the authority, and your trusted go-to power source for whatever moves you.

What Batteries Plus employees say

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Hours and flexibility

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