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Remote Phone Operator Jobs in Alabama (NOW HIRING)

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Remote Phone Operator information

What are remote phone operators?

Remote phone operators are professionals who handle phone calls for businesses or organizations from a remote location, often working from home. Their responsibilities typically include answering customer inquiries, providing information, processing orders, or offering technical support. This role requires good communication skills, a quiet workspace, and usually a reliable internet connection. Remote phone operators may work for call centers, customer service departments, or third-party service providers. The job offers flexibility and is popular for those seeking work-from-home opportunities.

How do remote phone operators typically manage communication and collaboration with their team while working from home?

Remote phone operators often rely on digital communication tools such as instant messaging, video calls, and collaborative platforms to stay connected with their supervisors and colleagues. Regular team meetings and ongoing chat channels help ensure they are supported, informed about updates, and able to resolve issues quickly. Successful operators proactively communicate any challenges and share feedback, which strengthens team cohesion and helps maintain service quality, even when working independently from home.

What is the difference between Remote Phone Operator vs Customer Service Representative?

AspectRemote Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or remote officesHome-based, call centers, or retail settings
Industry UsageTelecommunications, customer support, tech supportRetail, banking, tech, healthcare
Job FocusHandling inbound/outbound calls, basic info, appointment settingAssisting customers, resolving issues, product info

Remote Phone Operators and Customer Service Representatives often share similar credentials and work environments. However, Remote Phone Operators typically focus on handling calls for specific services like tech support or telecommunication, while Customer Service Representatives may work across various industries assisting with product or service inquiries. Both roles are essential for customer engagement and often require strong communication skills.

What are the key skills and qualifications needed to thrive as a Remote Phone Operator, and why are they important?

To thrive as a Remote Phone Operator, you need excellent verbal communication skills, strong listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and general computer proficiency is typically required. Outstanding customer service, patience, and the ability to multitask help individuals excel in this role. These skills and qualities are crucial for effectively managing customer inquiries, ensuring satisfaction, and maintaining professionalism in a remote environment.
What are the most commonly searched types of Phone Operator jobs in Alabama? The most popular types of Phone Operator jobs in Alabama are:
What are popular job titles related to Remote Phone Operator jobs in Alabama? For Remote Phone Operator jobs in Alabama, the most frequently searched job titles are:
What cities in Alabama are hiring for Remote Phone Operator jobs? Cities in Alabama with the most Remote Phone Operator job openings:
Remote Nurse Practitioner Contractor- Multi-State

Remote Nurse Practitioner Contractor- Multi-State

Perry Health Inc

Birmingham, AL โ€ข Remote

$30/hr

Full-time

Posted 20 days ago


Job description

Multi-State Nurse Practitioner (NP) โ€“ Contracted

Location: Remote โ€” United States

THE HIGHLIGHTS

  • Anticipated Start Date: Summer 2026
  • Role Type: Contracted, 1099
  • Payment Terms: Net 30
  • Licensure: Candidate must hold valid, unencumbered nurse practitioner licensure with prioritization in the following states: AL, UT, IA, IL, IN, MI, GA, FL.
  • Schedule: 1099 flexibility | set your own hours | ideally provide 15-20+ hours of weekly availability
  • Current Demand: Mondayโ€“Friday, 9 a.m.โ€“9 p.m. ET
  • Requirement: Provide availability for the next two months by the 15th of each month.
  • Compensation: $30.00 per completed consult + $30.00/hour for non-clinical time (see Compensation & Payment Terms below).
  • Remote Requirements: Must reside in the United States with consistent access to a clean, quiet workspace; solid internet connection; and proficient technical experience.
OUR MISSION

Perry Health is rethinking chronic care through a fully remote, continuous care model. We provide expert diabetes education and clinical management for Medicare patients, delivered by a comprehensive team of specialized Registered Nurses, Registered Dietitians, and Accountability Coaches.

Our model integrates high-level clinical expertise with real-time data from cellular-connected glucometers and advanced CGM management. By bridging the gap between physician visits with proactive, data-driven support, we deliver life-changing outcomes for our members.

ABOUT THE ROLE

We are seeking an experienced Nurse Practitioner (NP) passionate about remote care delivery. In this role, you will lead diabetes education and management by conducting phone visits for initial member consultations. You will be responsible for evaluating diagnoses, medications, and lab results to assess member acuity and validate candidacy and continuation in our clinical program. Additionally, you will be identifying and prescribing CGMs (Continuous Glucose Monitor) for applicable members.

KEY RESPONSIBILITIES
  • Provide call-based care to members in Perry Health's Remote Patient Monitoring (RPM) program.
  • Deliver swift, empathic care to members and assess their clinical competencies.
  • Evaluate medical history and data to determine member eligibility for the clinical program.
  • Serve as the primary clinical point of contact for practice-wide escalations.
  • Collaborate with the broader care team โ€” including RNs, RDs, and Accountability Coaches โ€” to reinforce clinical goals and SMART goal progression.
  • Adhere to Perry Health policies, procedures, and standard operating procedures to ensure ongoing clinical quality and compliance.
QUALIFICATIONS
  • Education: Master of Science in Nursing (MSN) or Doctor of Nursing Practice (DNP) from an accredited institution; active certification as a Nurse Practitioner.
  • License: Valid, unencumbered state nurse practitioner license required. Multi-state licensure required.

Current priority need states are Alabama, Utah, and Iowa.

  • Experience: Minimum 3+ years of experience managing patients with diabetes.
  • Knowledge: Familiarity with continuous glucose monitors (CGMs) and behavior change theory is a plus.
  • Skills: Motivated learner, willing to acquire proficiency with the necessary technology (computers, software applications, phone systems); experience or training in Motivational Interviewing to support sustainable behavior change is a plus.
  • Traits: Creative thinking, an eye for detail, ability to work independently, a positive attitude, and the ability to excel in a fast-paced atmosphere while collaborating with diverse groups at all levels of the organization.
  • Language: Spanish-speaking highly preferred.
COMPENSATION & PAYMENT TERMS

Contractors are paid on a monthly basis following Net 30 payment terms.

Clinical Pay: $30.00 per completed consult. Consults are scheduled in 20-minute slots and require a minimum of 15 minutes of engagement time per member โ€” inclusive of live conversation, chart review, and care coordination โ€” for the visit to be billable. Payment is issued for completed, billable visits.

Non-Clinical Pay: $30.00/hour flat rate for required meetings and training.

OUR VALUES
  • Our patients are our purpose: We understand that the decisions we make have an impact on our patients' health. We are a healthcare company above all else. The choices we make are always in the best interest of our patients.
  • Bring your best self: The authenticity of our team drives our innovation. We show up for each other and our patients every day. Your teammates will count on you for motivation and support, and you should expect the same in return. Conversely, recognize when you are not at your best so you can seek support and take time to recharge.
  • Own your ideas and your results: Each member of the team contributes to the growth of Perry. Identify problems, seek solutions that maximize impact. Ownership is key; seek out support from team members, and take accountability for the results of your efforts.
  • Move fast, but with purpose: Consistent, rapid growth is expected. Set goals, work with purpose, assess, reassess, and pivot when necessary. Perfection should not impede progress. Ego should not prevent reevaluation. Each day will provide opportunities for learning and growth and will move us closer to our goals.
  • Good ideas come from anywhere: Ideas, good and bad, come from every level of the organization. Employees at all levels are empowered to share their ideas and feedback. The whole of Perry is greater than the sum of its parts. All ideas are considered, and when a decision is made we will move forward together.

Perry Health is proud to be an equal opportunity workplace, providing equal employment and advancement opportunities to all team members. We are building an environment where every Perry Health team member can thrive, feel a sense of belonging, and do the best work of their careers. We value diversity and recruit, hire, and promote individuals solely based on talent, qualifications, competence, and merit. We evaluate candidates without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics as required by law and as a matter of our company values.