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Remote Phone Operator Jobs in Alabama (NOW HIRING)

Epic Denials Management Operator

Birmingham, AL · Remote

$16.75 - $22.50/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and ... and phone calls to gather necessary information to understand denial reasons and root causes.

Epic Denials Management Operator

Huntsville, AL · Remote

$17.75 - $23.75/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and ... and phone calls to gather necessary information to understand denial reasons and root causes.

$64K - $83K/yr

... operating procedures. Work Schedule: The expected schedule for this role is Sunday through Thursday ... phone, and chat features. * 1-2+ years of auto or commercial adjusting/liability experience ...

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Remote Phone Operator information

What is a remote phone operator?

Remote phone operators are professionals who handle phone calls for businesses or organizations from a remote location, often working from home. Their responsibilities typically include answering customer inquiries, providing information, processing orders, or offering technical support. This role requires good communication skills, a quiet workspace, and usually a reliable internet connection. Remote phone operators may work for call centers, customer service departments, or third-party service providers. The job offers flexibility and is popular for those seeking work-from-home opportunities.

How do remote phone operators typically manage communication and collaboration with their team while working from home?

Remote phone operators often rely on digital communication tools such as instant messaging, video calls, and collaborative platforms to stay connected with their supervisors and colleagues. Regular team meetings and ongoing chat channels help ensure they are supported, informed about updates, and able to resolve issues quickly. Successful operators proactively communicate any challenges and share feedback, which strengthens team cohesion and helps maintain service quality, even when working independently from home.

What is the difference between Remote Phone Operator vs Customer Service Representative?

AspectRemote Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or remote officesHome-based, call centers, or retail settings
Industry UsageTelecommunications, customer support, tech supportRetail, banking, tech, healthcare
Job FocusHandling inbound/outbound calls, basic info, appointment settingAssisting customers, resolving issues, product info

Remote Phone Operators and Customer Service Representatives often share similar credentials and work environments. However, Remote Phone Operators typically focus on handling calls for specific services like tech support or telecommunication, while Customer Service Representatives may work across various industries assisting with product or service inquiries. Both roles are essential for customer engagement and often require strong communication skills.

What are the key skills and qualifications needed to thrive as a remote phone operator, and why are they important?

To thrive as a Remote Phone Operator, you need excellent verbal communication skills, strong listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and general computer proficiency is typically required. Outstanding customer service, patience, and the ability to multitask help individuals excel in this role. These skills and qualities are crucial for effectively managing customer inquiries, ensuring satisfaction, and maintaining professionalism in a remote environment.
What are the most commonly searched types of Phone Operator jobs in Alabama? The most popular types of Phone Operator jobs in Alabama are:
What are popular job titles related to Remote Phone Operator jobs in Alabama? For Remote Phone Operator jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Remote Phone Operator jobs in Alabama look for? The top searched job categories for Remote Phone Operator jobs in Alabama are:
What cities in Alabama are hiring for Remote Phone Operator jobs? Cities in Alabama with the most Remote Phone Operator job openings:
Infographic showing various Remote Phone Operator job openings in Alabama as of July 2026, with employment types broken down into 43% Full Time, 54% Part Time, 2% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution.

Remote Patient Monitoring (RPM) Nurse

Centers Health Care

Birmingham, AL • On-site, Remote

Full-time

Re-posted 3 days ago


Centers Health Care rating

5.2

Company rating: 5.2 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

197th of 239 rated social care providers


Job description

) Remote Patient Monitoring (RPM) Nurse - Remote
Join Our Growing Clinical Team!
We are seeking compassionate, detail-oriented Registered Nurses (RNs) or Licensed Practical Nurses (LPNs) to join our Remote Patient Monitoring (RPM) team. This is a fully remote position where you will monitor patients' vital signs, identify clinical trends, and collaborate with providers to improve patient outcomes.
Responsibilities:
  • Monitor daily patient vital signs through our Remote Patient Monitoring platform.
  • Review blood pressure, pulse, oxygen saturation, weight, blood glucose, temperature, and other biometric data.
  • Identify abnormal trends and escalate clinically significant findings to the appropriate provider.
  • Communicate with patients by phone to assess symptoms, provide education, and encourage adherence to care plans.
  • Document all patient interactions and clinical interventions accurately in the electronic medical record.
  • Collaborate with nurse practitioners, physicians, and the clinical team to ensure timely follow-up.
  • Meet Medicare RPM documentation requirements while delivering high-quality patient care.

Qualifications:
  • Active RN or LPN license in good standing.
  • Strong assessment and critical thinking skills.
  • Excellent verbal and written communication skills.
  • Comfortable using electronic medical records and remote monitoring technology.
  • Ability to work independently while managing multiple patients efficiently.
  • Reliable high-speed internet and a quiet home office environment.

What We Offer:
  • 100% remote work
  • Flexible scheduling
  • Competitive compensation
  • Supportive clinical leadership
  • Opportunity to grow with a rapidly expanding healthcare organization
  • Meaningful work helping patients manage chronic conditions from the comfort of their homes

If you are passionate about preventive care, enjoy working with technology, and want to make a meaningful impact on patients' lives, we'd love to hear from you!
Medical Director Services PC was founded in 2016 when SNF's were shifting a focus on value at the same time treating residents with higher level of acuity. MDS PC puts an emphasis on quality and customer service first. Another crucial focus is treating in place when possible and reducing unnecessary hospitalizations.

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