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Phone Interviewer Jobs (NOW HIRING)

Ewald & Wasserman Research

Field Interviewer

Davis, CA · On-site

$27 - $31/hr

A candidate must feel comfortable working with an iPhone to make observations at stores and to collect very meticulous data as well as sending daily reports via cell phone on google sheets. These ...

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How much do phone interviewer jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for phone interviewer in the United States is $20.96, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a phone interviewer, and why are they important?

To thrive as a Phone Interviewer, you need strong verbal communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with call center software, computer systems, and data entry platforms is important for managing interview scripts and recording responses. Active listening, professionalism, and patience help build rapport with respondents and handle challenging situations. These skills are crucial for collecting accurate data, maintaining respondent engagement, and ensuring effective survey or interview outcomes.

What are some common challenges phone interviewers face during calls, and how can they be managed?

Phone Interviewers often encounter challenges such as unresponsive participants, difficult or uncooperative respondents, and managing call quotas within tight deadlines. Effective communication skills, patience, and adaptability are key to overcoming these obstacles. Utilizing active listening techniques and following structured scripts can help maintain professionalism and gather accurate information, even in challenging situations. Team support and regular feedback also play a crucial role in building confidence and improving performance.

Can you get hired with just a phone interviewer?

Being hired as a phone interviewer typically requires demonstrating strong communication skills and sometimes prior experience in customer service or surveys. Employers often consider other factors such as training, reliability, and the ability to follow scripts, so having only phone interview experience may not be sufficient for all positions. Additional qualifications or skills may be needed depending on the employer's requirements.

Can you get a job from a phone interview?

A phone interview is a common step in the hiring process for a Phone Interviewer position and can lead to a job offer if the candidate meets the requirements. It allows employers to assess communication skills and suitability before scheduling in-person interviews. Success depends on preparation, clear communication, and demonstrating relevant skills during the call.

What is the difference between Phone Interviewer vs Customer Service Representative?

AspectPhone InterviewerCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote or office-based; conducting interviews over the phoneCall centers, retail, or office; assisting customers via phone or in person
Employer & Industry UsageMarket research firms, survey companies, HR departmentsRetail, telecom, banking, and service industries

While both roles involve communication over the phone, a Phone Interviewer primarily conducts interviews for research or hiring purposes, whereas a Customer Service Representative assists customers with inquiries, complaints, or support. The skills overlap, but their main functions and work environments differ.

What is a phone interviewer?

Phone interviewers are professionals who conduct surveys, research interviews, or screening calls over the telephone. Their main role is to ask questions from a prepared script and accurately record responses from participants. They may work for research firms, polling agencies, or companies seeking feedback from customers. Good communication skills, attention to detail, and the ability to follow protocols are important for this job. Phone interviewers often work part-time or on flexible schedules, depending on the needs of the employer.
More about Phone Interviewer jobs
What cities are hiring for Phone Interviewer jobs? Cities with the most Phone Interviewer job openings:
What are the most commonly searched types of Phone Interviewer jobs? The most popular types of Phone Interviewer jobs are:
What states have the most Phone Interviewer jobs? States with the most job openings for Phone Interviewer jobs include:
What job categories do people searching Phone Interviewer jobs look for? The top searched job categories for Phone Interviewer jobs are:
Phone Interviewer jobs near you
Infographic showing various Phone Interviewer job openings in the United States as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $43,604 per year, or $21 per hour.

Research Project Interviewer - Baltimore - PT

Sago

Baltimore, MD • On-site

$18/hr

Part-time

Re-posted 18 hours ago

Job description

Sago, formerly Schlesinger Group, is the global research and data partner that connects human answers to business questions. Combining our legacy of impact, global reach, and innovative spirit, we enable our clients to solve business problems through extensive audience access and an adaptive range of qualitative and quantitative solutions. We help our clients understand what their customers want and demand - empowering them to make decisions with confidence. As a partner to our clients, their clients, and the industry, Sago seamlessly connects businesses to key insights.
Join our team at SAGO, where happiness thrives in the top 35%, our work culture ranks in the top 10%, and diversity shines in the top 15% compared to peers of our size. Discover more about us at https://www.comparably.com/companies/sago
Position Summary
The Research Project Interviewer (RPI) plays a critical role in the successful execution of research studies by supporting subject recruitment, informed consent, study visits, investigational product handling, and study documentation. This role requires strong interpersonal skills, attention to detail, and strict adherence to study protocols, regulatory requirements, and ethical research standards.
This is an on-site, part-time position that pays $18 per hour. You will be expected to work 30 hours per week.
Start date: August 17th, 2026
End date: January 29th, 2027
Key Responsibilities
  • Conduct subject interviews to assess preliminary eligibility in accordance with study protocols and defined inclusion/exclusion criteria
  • Clearly explain study objectives, procedures, risks, and participant responsibilities in a professional and participant-friendly manner
  • Obtain informed consent from eligible subjects prior to initiation of any study-related procedures
  • Serve as a primary point of contact for enrolled subjects, responding to questions related to study participation, visits, and procedures
  • Provide ongoing support to promote subject compliance, engagement, and retention throughout the study lifecycle
  • Schedule, coordinate, and manage subject study visits in alignment with protocol-defined timelines and visit windows
  • Confirm subject availability and provide visit reminders as needed
  • Prepare visit materials and ensure all protocol-required assessments and procedures are completed accurately and within required windows
  • Maintain accurate inventory control, accountability, and reconciliation of investigational products
  • Receive, store, dispense, and return IP in accordance with study protocols, sponsor requirements, and regulatory standards.
  • Collaborate effectively with monitors, the Clinical Project Management team, and site staff to support overall study success
  • Assist in the recruitment and scheduling of site subjects via phone screening of potential participants

Requirements
  • High school diploma required
  • College degree preferred or equivalent relevant work experience
  • Experience in market research, clinical research, or a related field preferred
  • Strong computer literacy, including proficiency with Microsoft Office applications

  • Attention to Detail
  • Multitasking
  • Technical Proficiency
  • Flexibility
FocusGroupJobs logo

About FocusGroupJobs

Sourced by ZipRecruiter

FocusGroupJobs, based in Iselin, NJ, US, is a leading company in the market research industry. Functioning via their official website focusgroup.com, the firm connects businesses with their target audience to gather valuable insights. They specializes in organizing and conducting focus group discussions, offering businesses with crucial consumer opinions to help shape products, services, or advertising strategies. Since its foundation, the company has prioritized maintaining quality services and representing the diverse interests of the consumer world.

Industry

Marketing

Company size

51 - 200 Employees

Headquarters location

Iselin, NJ, US

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