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Phone Interviewer Jobs in Tennessee (NOW HIRING)

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As an Intercept Interviewer, you will receive paid training, work in a fast-paced environment ... phone and text by our recruiters, should your application be selected for further consideration.

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Fast-paced office seeking additional enthusiastic, super stars to communicate in person and via phone with our customers and potential team members. Must be able to bring a high level of energy and ...

Office Associate

Franklin, TN · On-site

$16.50 - $22/hr

Frequently communicates with customers via phone * Partners with all team members to create an easy ... Your interviewer can answer any questions you may have about your role in our company.

... interviewer immediately so that your situation can be evaluated by Human Resources Physical ... Exhibit manual dexterity to regularly use and enter data into a computer/tablet/phone * Ability to ...

... interviewer lead. * May operate equipment including forklifts, backhoe, skid steer, excavator ... Moderate computer skills to utilize company and project applications (e.g., smart phone/iPad)

Recruiter

La Vergne, TN · On-site

$60K/yr

... phone and video interviews, schedule onsite interviews for Hiring Managers, and manage the full ... Experienced interviewer with an ability to assess talent. * Must possess strong talent acquisition ...

Phone Interviewer information

See Tennessee salary details

$8

$19

$28

How much do phone interviewer jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for phone interviewer in Tennessee is $19.03, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $23.37 per hour, depending on experience, location, and employer.

What is a phone interviewer?

Phone interviewers are professionals who conduct surveys, research interviews, or screening calls over the telephone. Their main role is to ask questions from a prepared script and accurately record responses from participants. They may work for research firms, polling agencies, or companies seeking feedback from customers. Good communication skills, attention to detail, and the ability to follow protocols are important for this job. Phone interviewers often work part-time or on flexible schedules, depending on the needs of the employer.

What are the key skills and qualifications needed to thrive as a phone interviewer, and why are they important?

To thrive as a Phone Interviewer, you need strong verbal communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with call center software, computer systems, and data entry platforms is important for managing interview scripts and recording responses. Active listening, professionalism, and patience help build rapport with respondents and handle challenging situations. These skills are crucial for collecting accurate data, maintaining respondent engagement, and ensuring effective survey or interview outcomes.

What are some common challenges phone interviewers face during calls, and how can they be managed?

Phone Interviewers often encounter challenges such as unresponsive participants, difficult or uncooperative respondents, and managing call quotas within tight deadlines. Effective communication skills, patience, and adaptability are key to overcoming these obstacles. Utilizing active listening techniques and following structured scripts can help maintain professionalism and gather accurate information, even in challenging situations. Team support and regular feedback also play a crucial role in building confidence and improving performance.

What is the difference between Phone Interviewer vs Customer Service Representative?

AspectPhone InterviewerCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote or office-based; conducting interviews over the phoneCall centers, retail, or office; assisting customers via phone or in person
Employer & Industry UsageMarket research firms, survey companies, HR departmentsRetail, telecom, banking, and service industries

While both roles involve communication over the phone, a Phone Interviewer primarily conducts interviews for research or hiring purposes, whereas a Customer Service Representative assists customers with inquiries, complaints, or support. The skills overlap, but their main functions and work environments differ.

Can you get a job from a phone interview?

A phone interview is a common step in the hiring process for a Phone Interviewer position and can lead to a job offer if the candidate meets the requirements. Success depends on the candidate's communication skills, preparation, and how well they demonstrate their suitability for the role. It is often used as an initial screening before in-person interviews or job offers.

Can you get hired with just a phone interviewer?

Being hired as a phone interviewer typically requires demonstrating strong communication skills and sometimes prior experience in customer service or surveys. Employers often consider other factors such as training, reliability, and the ability to follow scripts, so having only phone interview experience may not be sufficient for all positions. Additional qualifications or skills may be needed depending on the employer's requirements.

What job categories do people searching Phone Interviewer jobs in Tennessee look for?

The top searched job categories for Phone Interviewer jobs in Tennessee are:

Infographic showing various Phone Interviewer job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,576 per year, or $19 per hour.

BNA Intercept Interviewer

Nashville, TN • On-site

$22/hr

Temporary

Medical, Dental, Vision

Posted 10 days ago

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Job description

Now Hiring Intercept Interviewers at BNA (Nashville International Airport)

Noor Staffing Group is seeking experienced, Intercept Interviewers for a short-term assignment at BNA Airport. As an Intercept Interviewer, you will receive paid training, work in a fast-paced environment, engage with travelers, and collect data to improve airport concessions. Interviewers must be persuasive, energetic, friendly, and self-motivated, but also organized and detail-oriented.

Must have a current Real ID or US Passport


This position offers $22.00 per hour PLUS a $5/hour completion bonus.


What to Know About This Role

  • This is a short-term assignment from Tuesday, October 20, 2026 to Wednesday, October 28, 2026.
  • Complete required airport badging at BNA by required deadlines
  • Complete all required new-hire onboarding documents, including Form I-9 and acceptable supporting documentation, within the required timeframe
  • Complete a paid 20-minute online training by Tuesday, October 20, 2026
  • Attend a paid 2 hour, mandatory, paid virtual live training on Thursday, October 15, 2026 from 1:00 p.m. to 3:00 p.m. Central Time Zone.
  • Complete required airport badging at BNA by required deadlines
  • Badge Fee of $65 is reimbursed by Noor.


Responsibilities of an Intercept Interviewer

  • Walking between concourses to assigned locations at BNA Airport
  • Conduct surveys verbatim using a project provided tablet
  • Be responsible for tablet and all other study materials
  • Keep respondent information and survey details confidential
  • Arrive on time
  • Communicate with supervisor and be responsive to daily updates
  • Complete all other tasks as assigned by management

Qualifications & Requirements:

  • Must have a Real ID or current US Passport
  • Complete required airport badging at BNA by required deadlines
  • Previous intercept, field data collection or interviewing experience preferred
  • High school diploma or GED
  • Persuasive, professional, and energetic communication style
  • Detail-oriented and reliable with strong attendance
  • Must have reliable transportation
  • Must treat all respondents with sincere professionalism

Training, Schedule, and Shifts

  • Complete a paid 20-minute online training by October 20, 2026
  • Attend a paid 2 hour, mandatory, paid virtual live training on Thursday, October 15, 2026 from 1:00 p.m. to 3:00 p.m. Central Time Zone.
  • The dates for this round of data collection are Tuesday, October 20, 2026 to Wednesday, October 28, 2026.
  • Interviewers are required to work all days of data collection
  • Interviewers must work a 6-hour shift and either be available for the morning (6 a.m. -12 p.m.) or afternoon (12 p.m. -6 p.m.)


Benefits

  • Noor Workforce Solutions offers Benefits in a Card (BIC) - Affordable, unbundled, day-one health and wellness benefits

Physical Requirements

The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Occasionally reach and lift lightweight objects and small electronics up to 2 lbs.
  • Ability to be on your feet for the entirety of your shift, with frequent walking throughout the airport to various concession locations
  • Must be able to tolerate prolonged standing and walking on hard surfaces, navigate long distances, and move between terminals or concourses as needed during their shift.
  • Possess effective communication skills through speech and listening and fluency in English through reading, writing, and speaking


By applying to this position, you hereby acknowledge and consent to being contacted via phone and text by our recruiters, should your application be selected for further consideration.


Noor Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Company Description

Comprehensive Solutions for Modern Workforce Challenges
Noor Workforce Solutions is a leading HR Administration Outsourcing and Talent Solutions provider. We specialize in addressing the complex needs of large-scale, high-volume contingent and permanent workforce demands within specialized sectors nationwide. Our high-touch service model includes two core components: Recruitment & Staffing and Employer of Record services. For over 40 years, we’ve partnered with over 1,000 companies in industries such as retail, hospitality, events, light industrial, financial services, marketing, scientific research, and more—offering customized solutions to meet the unique needs of each business.

A Legacy of Innovation and Excellence
Our vision is to build lasting partnerships with clients, candidates, employees, and stakeholders by combining cutting-edge technology with personal, hands-on connections. We wake up every day inspired to bridge the gap between talent and opportunity, ensuring that innovation never comes at the expense of the human touch.

Building Opportunities, Overcoming Obstacles
Our unwavering commitment to passion are at the core of Noor’s mission. These values drive every solution we craft and every relationship we nurture. Whether we’re developing tailored staffing strategies or managing complex HR administration, our goal is to empower businesses and individuals to navigate workforce challenges with confidence and ease. We’re not just providing services—we’re helping to build careers and grow businesses.