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Phone Interviewer Jobs in Chicago, IL (NOW HIRING)

Polsinelli

Legal Recruiting Admin Coordinator

Chicago, IL · On-site

$80K - $95K/yr

Please, no phone calls or emails. At Polsinelli, What a Law Firm Should Be, is not just our tagline ... Monitor, collect, and follow up on interviewer feedback throughout the recruiting process and ...

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Phone Interviewer information

See Chicago, IL salary details

$9

$21

$32

How much do phone interviewer jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for phone interviewer in Chicago, IL is $21.60, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $26.49 per hour, depending on experience, location, and employer.

What is a phone interviewer?

Phone interviewers are professionals who conduct surveys, research interviews, or screening calls over the telephone. Their main role is to ask questions from a prepared script and accurately record responses from participants. They may work for research firms, polling agencies, or companies seeking feedback from customers. Good communication skills, attention to detail, and the ability to follow protocols are important for this job. Phone interviewers often work part-time or on flexible schedules, depending on the needs of the employer.

What are the key skills and qualifications needed to thrive as a phone interviewer, and why are they important?

To thrive as a Phone Interviewer, you need strong verbal communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with call center software, computer systems, and data entry platforms is important for managing interview scripts and recording responses. Active listening, professionalism, and patience help build rapport with respondents and handle challenging situations. These skills are crucial for collecting accurate data, maintaining respondent engagement, and ensuring effective survey or interview outcomes.

What are some common challenges phone interviewers face during calls, and how can they be managed?

Phone Interviewers often encounter challenges such as unresponsive participants, difficult or uncooperative respondents, and managing call quotas within tight deadlines. Effective communication skills, patience, and adaptability are key to overcoming these obstacles. Utilizing active listening techniques and following structured scripts can help maintain professionalism and gather accurate information, even in challenging situations. Team support and regular feedback also play a crucial role in building confidence and improving performance.

What is the difference between Phone Interviewer vs Customer Service Representative?

AspectPhone InterviewerCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote or office-based; conducting interviews over the phoneCall centers, retail, or office; assisting customers via phone or in person
Employer & Industry UsageMarket research firms, survey companies, HR departmentsRetail, telecom, banking, and service industries

While both roles involve communication over the phone, a Phone Interviewer primarily conducts interviews for research or hiring purposes, whereas a Customer Service Representative assists customers with inquiries, complaints, or support. The skills overlap, but their main functions and work environments differ.

Can you get a job from a phone interview?

A phone interview is a common step in the hiring process for a Phone Interviewer position and can lead to a job offer if the candidate meets the requirements. Success depends on the candidate's communication skills, preparation, and how well they demonstrate their suitability for the role. It is often used as an initial screening before in-person interviews or job offers.

Can you get hired with just a phone interviewer?

Being hired as a phone interviewer typically requires demonstrating strong communication skills and sometimes prior experience in customer service or surveys. Employers often consider other factors such as training, reliability, and the ability to follow scripts, so having only phone interview experience may not be sufficient for all positions. Additional qualifications or skills may be needed depending on the employer's requirements.

What are the most commonly searched types of Phone Interviewer jobs in Chicago, IL?

The most popular types of Phone Interviewer jobs in Chicago, IL are:

What are popular job titles related to Phone Interviewer jobs in Chicago, IL?

For Phone Interviewer jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Phone Interviewer jobs in Chicago, IL look for?

The top searched job categories for Phone Interviewer jobs in Chicago, IL are:

Phone Interviewer jobs near you
Infographic showing various Phone Interviewer job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, 4% Contract, and 1% Nights. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $44,918 per year, or $21.6 per hour.

Forensic Interviewer II - CJC may underfill as Forensic Interviewer I - CJC

Justice, IL

Utah County Sheriff
See more jobs at Utah County Sheriffexternal

$73K - $84K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 15 days ago

Job description

UTAH COUNTY OFFICE OF HUMAN RESOURCE MANAGEMENT

100 East Center, Suite 3800, Provo, UT 84606 Phone: (801) 851-8158

Fax: (801) 851-8166 Email: humanresources@UtahCounty.gov

http://www.utahcounty.gov

"The Value of Public Service Employment is vital to the success of our state, county, and local communities."

Utah County Government Employees start every day with the well-being of the entire community in mind:

How can I make my community a better place?

Who will need my help and protection?

How will I make a difference for someone?

We hire smart, compassionate, loyal, ethical, committed, innovative people.

Apply today and join our Team.

JOB ANNOUNCEMENT

The Children's Justice Center is a homelike facility which serves children and families who are experiencing the crisis and chaos that comes with the disclosure of significant physical or sexual abuse of a child.

Posting Date:July 15, 2026Closing Date: *open until filled

*All applications received byJuly 29, 2026 at 11:59 p.m. MST will be screened by the Human Resources Office. Those applicants meeting the specified qualifications and additional screening criteria will be referred for a hiring interview. The Human Resource Office will continue to consider qualified candidates as needed until the position is filled.

POSITION: Forensic Interviewer II - CJC POSTING #: 2372-0726srMay underfill as Forensic Interviewer I - CJC

Forensic Interviewer II - CJC - Applicants must possess and maintain licensure under the Mental Health Professional Practice Act (UCA 58-60) as a Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), or Clinical Mental Health Counselor (CMHC).

Forensic Interviewer I - CJC - Applicants must possess and maintain licensure under the Mental Health Professional Practice Act (UCA 58-60) as a Certified Social Worker (CSW), Marriage and Family Therapist (MFT), or Associate Clinical Mental Health Counselor (ACMHC).

The Opportunity:

Under general direction of the Associate Director - Children's Justice Center or Clinical Supervisor and as a member of the Utah Valley Special Victims Task Force, performs professional work in conducting forensically sound investigative interviews and in assessing individual child victims. Prepares individual reports and evaluations and testifies in court as required. This advanced classification level requires licensure and utilizes advanced knowledge and experience in child development and in providing therapeutic services to children.

Starting Pay: Forensic Interviewer II - CJC Grade 726 $73,528.00 - $84,468.80 AnnuallyForensic Interviewer I - CJCGrade 723 $59,633.60 - $68,515.20 Annually

Schedule: 8 a.m. - 5 p.m. Monday thru Friday

Job Qualifications:

Forensic Interviewer II - CJC

1. Master's degree in social work, psychology, or a mental health program approved by the Department of Professional Licensing (DOPL).
2. Two (2) years of work experience serving children in a clinical setting.
3. Equivalent combinations of education and experience may be considered.

Additional Eligibility Qualifications:
1. Applicants must possess and maintain licensure under the Mental Health Professional Practice Act (UCA 58-60) as a Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), or Clinical Mental Health Counselor (CMHC).
2. Applicants must possess a valid driver's license and obtain a valid State of Utah driver's license within sixty (60) days of employment.
3. Selected applicants will be required to submit to a pre-employment drug screen and background check.

Job Qualifications:

Forensic Interviewer I - CJC
1. Master's degree in social work, sociology, psychology, criminal justice, or a related field.

Additional Eligibility Qualifications:
1. Applicants must possess and maintain licensure under the Mental Health Professional Practice Act (UCA 58-60) as a Certified Social Worker (CSW), Marriage and Family Therapist (MFT), or Associate Clinical Mental Health Counselor (ACMHC).
2. Applicants must possess a valid driver's license and obtain a valid State of Utah driver's license within sixty (60) days of employment.
3. Selected applicants will be required to submit to a pre-employment drug screen and background check.

Click here for a full job description

Benefits Package Includes:

100% paid premiums for health insurance

Up to 6.2% match in your 401(k)

Utah Retirement Systems (Pension and 401(k) options)

Pre-tax savings Health Savings Account (HSA)

Fourteen (14) paid Holidays

Dental and Vision Insurance

Employee Assistance Program

AAP/EEO Statement

It is the policy of Utah County Government to assure equal employment opportunity to its employees and applicants for employment without regard to race, color, religion, national origin, disability, age, sex, sexual orientation, genetic status of gender identity.

UTAH COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER

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