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Remote Phone Interviewer Jobs (NOW HIRING)

Arizona Department of Administration

$18.61/hr

REMOTE OPTIONS, CHANDLER, PHOENIX Categories: Administrative Support/Customer Service DEPARTMENT OF ... Provide excellent customer service by phone to individuals and families facing challenging and ...

Tetra Tech

Research Interviewer

Madison, WI · Remote

$20/hr

This is a remote position * Hours are assigned on a project-by-project basis. Work is not ... Capability to place phone calls over the internet, including an appropriate headset * Private ...

Ecco Group

Survey Agent-Remote

Shelby, NC · Remote

Remote Political Survey Agents ECCO Group USA is currently seeking Political Survey Agents to join ... Conduct political opinion surveys over the phone * Professionally engage with respondents and ...

Ecco Group

Survey Agent-Remote

Orlando, FL · Remote

Remote Political Survey Agents ECCO Group USA is currently seeking Political Survey Agents to join ... Conduct political opinion surveys over the phone * Professionally engage with respondents and ...

Redolent, Inc.

US_West | Infrastructure Engineer_L3

$110K - $144K/yr

In your submission include: Phone #: Email address: Location (City and State): Relocate ... San Jose, CA Yes, Open to remote work (Hybrid option) Required: Proficiency in modern Python ...

24 Seven Talent

Recruiter - Beauty

Manhattan, NY · Remote

$50/hr

New York, NY Salary: $50/hour Remote: No Reference: 507725 Contact: Frankie Rubin Recruiter ... Conduct thorough phone screens to assess functional expertise, performance history, and culture ...

24 Seven Talent

Recruiter - Beauty

Manhattan, NY · Remote

$50/hr

New York, NY Salary: $50/hour Remote: No Reference: 507725 Contact: Frankie Rubin Recruiter ... Conduct thorough phone screens to assess functional expertise, performance history, and culture ...

Redolent, Inc.

US_West | Network Design Engineer_L3

$102K - $140K/yr

In your submission include: Phone #: Email address: Location (City and State): Relocate ... Santa Clara, CA Remote work option allowed Required: Minimum 10 years of strong experience in ...

Apidel Technologies

Recruiter

Austin, TX · Remote

Fully Remote Role, can work in any time zone - this role is a long-term contractor assignment ... Phone Interviews first with manager quick intro & talk through resume, 2nd round IVs Google Meet w ...

Conduent, Inc.

Child Support Call Center Agent

NJ · Remote

$16.50 - $17.50/hr

Child Support Call Center Agent Full-Time, Remote $16.50/Hr (Non-Bilingual) $17.50 (Bilingual ... While speaking with the Customer on the phone, CSRs will address and research customer inquiries ...

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Remote Phone Interviewer information

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$9

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$31

How much do remote phone interviewer jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote phone interviewer in the United States is $20.96, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote phone interviewer?

To thrive as a Remote Phone Interviewer, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with call center software, survey platforms, and basic data entry tools is often required. Active listening, patience, and professionalism are crucial soft skills for building rapport and gathering accurate information. These abilities ensure efficient data collection, a positive respondent experience, and reliable research outcomes.

What is a remote phone interviewer?

Remote phone interviewers are professionals who conduct interviews over the phone from a remote location, such as their home. They typically work for market research firms, survey companies, or organizations conducting studies that require gathering information from participants. Their main responsibilities include asking questions from a set script, recording responses accurately, and sometimes inputting data into computer systems. This role requires clear communication skills, attention to detail, and the ability to follow instructions. Working remotely allows phone interviewers to have flexible schedules and work from virtually anywhere with a reliable internet connection.

What are some common challenges remote phone interviewers face, and how can they be addressed?

Remote Phone Interviewers often encounter challenges such as maintaining engagement with candidates over the phone, managing technical issues, and adhering to strict call schedules. To address these, it's helpful to develop strong communication skills, use active listening techniques, and become familiar with the interview platform or phone system. Staying organized and keeping thorough notes can also make managing back-to-back interviews and follow-ups much smoother. Building rapport quickly with candidates and adapting to different communication styles are key for success in this role.

What is the difference between Remote Phone Interviewer vs Remote Customer Service Representative?

AspectRemote Phone InterviewerRemote Customer Service Representative
Required CredentialsBasic communication skills, sometimes prior interview experienceCustomer service skills, sometimes certifications in communication or product knowledge
Work EnvironmentHome-based, flexible hours, focused on interview callsHome-based, handling customer inquiries, troubleshooting, and support
Employer & Industry UsageRecruitment firms, HR departments, staffing agenciesRetail, tech companies, service providers, e-commerce

Remote Phone Interviewers primarily conduct interviews for hiring purposes, focusing on candidate assessment. In contrast, Remote Customer Service Representatives handle customer inquiries, support, and issue resolution. Both roles are home-based, require strong communication skills, and are common in various industries. The main difference lies in their core functions: interviewing versus customer support.

What cities are hiring for Remote Phone Interviewer jobs? Cities with the most Remote Phone Interviewer job openings:
What are the most commonly searched types of Phone Interviewer jobs? The most popular types of Phone Interviewer jobs are:
What states have the most Remote Phone Interviewer jobs? States with the most job openings for Remote Phone Interviewer jobs include:
Remote Phone Interviewer jobs near you

BENEFITS AND ELIGIBILITY SPECIALIST (ELIGIBILITY INTERVIEWER)

Arizona Department of Administration

On-site, Remote

$18.61/hr

Full-time

Medical, Dental, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

BENEFITS AND ELIGIBILITY SPECIALIST (ELIGIBILITY INTERVIEWER)
Job No: 542782
Work Type: Full-time
Location: REMOTE OPTIONS, CHANDLER, PHOENIX
Categories: Administrative Support/Customer Service
DEPARTMENT OF ECONOMIC SECURITY
Your Partner For A Stronger Arizona.
DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.
DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.
BENEFITS AND ELIGIBILITY SPECIALIST
(ELIGIBILITY INTERVIEWER)
Job Location:
Division of Benefits and Medical Eligibility (DBME)
Family Assistance Administration (FAA)
Maricopa 1 Customer Care Center
8620 North 22nd Avenue, Phoenix, Arizona 85021 or
125 East Elliot Road, Chandler, Arizona 85225
Posting Details:
Salary: $18.6159/Hourly ($38,721.07 Annually)
Grade: 18
Closing Date: August 7, 2026
Job Summary:
Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view 'Our DES' video. Come Join the DES Team!
If you enjoy helping people and being recognized for your efforts, a customer service career at the Arizona Department of Economic Security (DES) is the job for you.
As an Eligibility Interviewer, you will determine eligibility for Arizonans in need of Nutrition Assistance, Medical Assistance and/or Temporary Assistance to Needy Families. This is an ideal position for an individual who is highly motivated, has decision-making skills, can work independently and multi-task in a fast-paced call center environment, and can provide quality interaction and communication with our clients.
This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.
The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.
Job Duties:
Essential Duties and Responsibilities include but are not limited to:
  • You will be working in a call center environment, assisting individuals and families by phone.
  • You will be attending paid classroom training with on the job training (learning by doing).
  • Provide excellent customer service by phone to individuals and families facing challenging and personal situations.
  • Collect and gather information to conduct interviews to make eligibility determinations for Medical Assistance, Nutrition Assistance, and Cash Assistance.
  • While talking to the individuals and families by phone, you will complete the application process and interview process, by entering data on a computer and accessing multiple screens.
  • Adhere to agency standards in a high-volume call center, measured by metrics, attendance, service levels, accuracy, and timeliness.

Knowledge, Skills & Abilities (KSAs):
Knowledge in:
  • Customer service practices.
  • Computer navigation of various software applications, including but not limited to Google Suite or Microsoft.

Skills in:
  • Strong written and verbal communication.
  • Customer friendly, empathetic and patient.
  • Computer experience; typing, navigating and using multiple computer systems on multiple screens while talking to the client by phone.
  • Core math skills, including but not limited to, addition, subtraction, multiplication and division.

Ability to:
  • Evaluate and make appropriate decisions (or determinations).
  • Access, maintain, review and interpret information.
  • Work independently as well as interacting with others on a team.
  • Review and explain eligibility requirements with applicants of diverse backgrounds and guide them to resources as part of the interview process.

Selective Preference(s):
The ideal candidate for this position will have:
  • One (1) year of experience performing eligibility reviews or one (1) year of customer service experience.
  • A High School Diploma or GED.

Pre-Employment Requirements:
  • If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements.
  • Successfully pass background and reference check; employment is contingent upon completion of the above-mentioned process and the Agency's ability to reasonably accommodate any restrictions.
  • All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:
The Arizona Department of Economic Security offers a comprehensive benefits package to include:
  • Affordable medical, dental, life, and short-term disability insurance plans
  • Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
  • 10 paid holidays per year
  • Paid vacation and sick time
  • Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
  • Deferred compensation plan
  • Wellness plans
  • Tuition Reimbursement
  • Stipend Opportunities
  • Infant at Work Program
  • Rideshare and Public Transit Subsidy
  • Career Advancement & Employee Development Opportunities

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement:
State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.
On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.
Contact Us:
For questions about this career opportunity, please contact Jennifer Honhoinewa at JHonhoinewa@azdes.gov.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 480-356-6674. Requests should be made as early as possible to allow time to arrange the accommodation.
Advertised: 05 Aug 2026 US Mountain Standard Time
Applications close: 07 Aug 2026 US Mountain Standard Time
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