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Phone Interviewer Jobs in California (NOW HIRING)

Ewald & Wasserman Research

Field Interviewer

Fresno, CA · On-site

$27 - $31/hr

A candidate must feel comfortable working with an iPhone to make observations at stores and to collect very meticulous data as well as sending daily reports via cell phone on google sheets. These ...

Ewald & Wasserman Research

Field Interviewer

Fresno, CA · On-site

$27 - $31/hr

A candidate must feel comfortable working with an iPhone to make observations at stores and to collect very meticulous data as well as sending daily reports via cell phone on google sheets. These ...

Physical Intelligence

Recruiting Coordinator

San Francisco, CA · On-site

$23.50 - $31.50/hr

... phone screens, and founder rounds across complex calendars with fast turnaround and zero drops ... interviewer calibration materials, candidate communication sequences, and feedback collection ...

Zoox

Recruiting Coordination Lead

Foster City, CA

... phone formats * Analyze scheduling metrics, interviewer capacity and utilization, candidate experience survey data, and coordination KPIs to identify bottlenecks and drive measurable improvements

Zoox

Recruiting Coordination Lead

Foster City, CA

$102K - $122K/yr

... phone formats * Analyze scheduling metrics, interviewer capacity and utilization, candidate experience survey data, and coordination KPIs to identify bottlenecks and drive measurable improvements

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Phone Interviewer information

What is a phone interviewer?

Phone interviewers are professionals who conduct surveys, research interviews, or screening calls over the telephone. Their main role is to ask questions from a prepared script and accurately record responses from participants. They may work for research firms, polling agencies, or companies seeking feedback from customers. Good communication skills, attention to detail, and the ability to follow protocols are important for this job. Phone interviewers often work part-time or on flexible schedules, depending on the needs of the employer.

What are the key skills and qualifications needed to thrive as a phone interviewer, and why are they important?

To thrive as a Phone Interviewer, you need strong verbal communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with call center software, computer systems, and data entry platforms is important for managing interview scripts and recording responses. Active listening, professionalism, and patience help build rapport with respondents and handle challenging situations. These skills are crucial for collecting accurate data, maintaining respondent engagement, and ensuring effective survey or interview outcomes.

What are some common challenges phone interviewers face during calls, and how can they be managed?

Phone Interviewers often encounter challenges such as unresponsive participants, difficult or uncooperative respondents, and managing call quotas within tight deadlines. Effective communication skills, patience, and adaptability are key to overcoming these obstacles. Utilizing active listening techniques and following structured scripts can help maintain professionalism and gather accurate information, even in challenging situations. Team support and regular feedback also play a crucial role in building confidence and improving performance.

What is the difference between Phone Interviewer vs Customer Service Representative?

AspectPhone InterviewerCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote or office-based; conducting interviews over the phoneCall centers, retail, or office; assisting customers via phone or in person
Employer & Industry UsageMarket research firms, survey companies, HR departmentsRetail, telecom, banking, and service industries

While both roles involve communication over the phone, a Phone Interviewer primarily conducts interviews for research or hiring purposes, whereas a Customer Service Representative assists customers with inquiries, complaints, or support. The skills overlap, but their main functions and work environments differ.

Can you get a job from a phone interview?

A phone interview is a common step in the hiring process for a Phone Interviewer position and can lead to a job offer if the candidate meets the requirements. Success depends on the candidate's communication skills, preparation, and how well they demonstrate their suitability for the role. It is often used as an initial screening before in-person interviews or job offers.

Can you get hired with just a phone interviewer?

Being hired as a phone interviewer typically requires demonstrating strong communication skills and sometimes prior experience in customer service or surveys. Employers often consider other factors such as training, reliability, and the ability to follow scripts, so having only phone interview experience may not be sufficient for all positions. Additional qualifications or skills may be needed depending on the employer's requirements.

What are the most commonly searched types of Phone Interviewer jobs in California?

The most popular types of Phone Interviewer jobs in California are:

What are popular job titles related to Phone Interviewer jobs in California?

For Phone Interviewer jobs in California, the most frequently searched job titles are:

What job categories do people searching Phone Interviewer jobs in California look for?

The top searched job categories for Phone Interviewer jobs in California are:

Phone Interviewer jobs near you
Infographic showing various Phone Interviewer job openings in California as of August 2026, with employment types broken down into 82% Full Time, 7% Part Time, 7% Contract, and 4% Nights. Highlights an 96% In-person, and 4% Remote job distribution.

Student Assistant - Telephone Interviewer

Sacramento, CA

University Enterprises Inc.
Colleges, Universities, and Professional Schools • 1 - 5K employees
Learn more about University Enterprises Inc.external

Full-time

Posted 26 days ago

Job description

The Institute for Social Research (ISR) on the campus of Sacramento State is seeking to hire twenty-five (25) student assistants to work with our research team in the role of Telephone Interviewer. This position will assist in data collection by conducting surveys over the phone using Computer Assisted Telephone Interviewing (CATI) Software. The position requires that interviewers participate in the project-specific training and carefully follow study instructions to ensure the quality of data collected.

Candidates are required to administer surveys with professionalism and consistency. All work will take place on-site at ISR's office location in the CSUS Downtown Building (304 S Street).

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About University Enterprises

Sourced by ZipRecruiter

As the nation’s leading university system, the CSU has pushed the boundaries of higher education for 60 years. We remain committed to delivering quality education, while fostering a culture of inclusion and understanding for our students and valued faculty and staff.

Industry

Colleges, universities, and professional schools

Company size

1,001 - 5,000 Employees

Headquarters location

Sacramento, CA, US

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