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Phone Interviewer Jobs in Connecticut (NOW HIRING)

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See Connecticut salary details

$8

$19

$29

How much do phone interviewer jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for phone interviewer in Connecticut is $19.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $24.47 per hour, depending on experience, location, and employer.

What is a phone interviewer?

Phone interviewers are professionals who conduct surveys, research interviews, or screening calls over the telephone. Their main role is to ask questions from a prepared script and accurately record responses from participants. They may work for research firms, polling agencies, or companies seeking feedback from customers. Good communication skills, attention to detail, and the ability to follow protocols are important for this job. Phone interviewers often work part-time or on flexible schedules, depending on the needs of the employer.

What are the key skills and qualifications needed to thrive as a phone interviewer, and why are they important?

To thrive as a Phone Interviewer, you need strong verbal communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with call center software, computer systems, and data entry platforms is important for managing interview scripts and recording responses. Active listening, professionalism, and patience help build rapport with respondents and handle challenging situations. These skills are crucial for collecting accurate data, maintaining respondent engagement, and ensuring effective survey or interview outcomes.

What are some common challenges phone interviewers face during calls, and how can they be managed?

Phone Interviewers often encounter challenges such as unresponsive participants, difficult or uncooperative respondents, and managing call quotas within tight deadlines. Effective communication skills, patience, and adaptability are key to overcoming these obstacles. Utilizing active listening techniques and following structured scripts can help maintain professionalism and gather accurate information, even in challenging situations. Team support and regular feedback also play a crucial role in building confidence and improving performance.

What is the difference between Phone Interviewer vs Customer Service Representative?

AspectPhone InterviewerCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote or office-based; conducting interviews over the phoneCall centers, retail, or office; assisting customers via phone or in person
Employer & Industry UsageMarket research firms, survey companies, HR departmentsRetail, telecom, banking, and service industries

While both roles involve communication over the phone, a Phone Interviewer primarily conducts interviews for research or hiring purposes, whereas a Customer Service Representative assists customers with inquiries, complaints, or support. The skills overlap, but their main functions and work environments differ.

Can you get a job from a phone interview?

A phone interview is a common step in the hiring process for a Phone Interviewer position and can lead to a job offer if the candidate meets the requirements. Success depends on the candidate's communication skills, preparation, and how well they demonstrate their suitability for the role. It is often used as an initial screening before in-person interviews or job offers.

Can you get hired with just a phone interviewer?

Being hired as a phone interviewer typically requires demonstrating strong communication skills and sometimes prior experience in customer service or surveys. Employers often consider other factors such as training, reliability, and the ability to follow scripts, so having only phone interview experience may not be sufficient for all positions. Additional qualifications or skills may be needed depending on the employer's requirements.

What are popular job titles related to Phone Interviewer jobs in Connecticut?

For Phone Interviewer jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Phone Interviewer jobs in Connecticut look for?

The top searched job categories for Phone Interviewer jobs in Connecticut are:

What cities in Connecticut are hiring for Phone Interviewer jobs?

Cities in Connecticut with the most Phone Interviewer job openings:

Phone Interviewer jobs near you
Infographic showing various Phone Interviewer job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 2% Temporary, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $41,480 per year, or $19.9 per hour.

Telephone Interviewer - Part Time

Quinnipiac University

Hamden, CT • On-site

$16.94/hr

Part-time

Re-posted 26 days ago

Job description

Telephone Interviewer - Part Time
Job Number: 497178
Type: Part-time
Campus: Mount Carmel - Hamden, CT
Categories: Staff
Overview:
The Quinnipiac University Poll is seeking part-time Telephone Interviewers to join our team. This is a unique opportunity to engage with public opinion across the nation and stay on top of breaking news while working in our spacious call center in Hamden, CT.
As an interviewer, you'll be part of a diverse and collaborative team conducting public opinion research on state and national elections, public policy, and other important issues in the news. Using a scripted questionnaire, you will collect valuable insights that help shape national conversations.
We offer paid training, flexible evening and weekend scheduling, and paid sick time.
What We're Looking For:
Successful candidates typically demonstrate:
  • Strong communication and active listening skills
  • Attention to detail and ability to follow scripts precisely
  • Patience, persistence, and professionalism
  • Empathy and the ability to engage diverse populations
  • A positive, energetic attitude

If this sounds like you, we encourage you to apply.
Responsibilities and Expectations:
Responsibilities:
  • Conduct phone-based public opinion surveys using a scripted questionnaire
  • Read questions clearly and neutrally to ensure unbiased responses
  • Follow established procedures for random respondent selection
  • Accurately record responses while maintaining data integrity

Expectations:
  • Meet or exceed QU Poll performance and quality standards
  • Remain focused and attentive during extended computer-based work
  • Ensure confidentiality and the integrity of the data being collected
  • Always maintain professionalism, whether working remotely or onsite in a shared work environment
  • Work onsite in Hamden, CT during the Introductory and Training Period

Most importantly, the Interviewer seeks to ensure excellence in gathering public opinion by upholding the standards of the nationally recognized Quinnipiac University Poll.
Introductory and Training Period:
Work Model & Training Period
To support success in the role, all new Interviewers participate in a six (6) month introductory and training period. During this time, performance, attendance, and adherence to Quinnipiac University Poll standards will be evaluated.
Work Schedule During Training Period
100% onsite attendance is required for the first six (6) months to ensure comprehensive training, coaching, and team collaboration.
Hybrid Work Opportunity Upon successful completion of the introductory period, Interviewers may be eligible for a hybrid work arrangement, based on performance and operational needs.
  • Two (2) onsite shifts per week
  • Two (2) remote shifts per week
  • Ongoing hybrid eligibility is contingent upon maintaining performance and attendance standards

Qualifications:
  • High school diploma or GED required
  • Fluency in spoken and written English
  • Basic computer proficiency
  • Strong reliability and punctuality
  • Ability to adapt to different personalities and handle call rejection professionally
  • Comfort working in a structured call center environment
  • Prior call center or customer service experience

Special Instructions to Applicants:
Quinnipiac University is considering only those applicants who have valid authorization to work in the United States. Quinnipiac University does not sponsor employment based visas for this position.
TO APPLY:
Applications must be submitted electronically and include contact information for three references on the application form.
Compensation & Schedule:
  • $16.94 per hour
  • Part-time position
  • Onsite/Hybrid eligible after 6 months
  • Evening and weekend availability required
  • Flexible scheduling based on operational needs

Quinnipiac University is an equal opportunity employer and encourages applications from individuals of all backgrounds and experiences. We are committed to fostering an inclusive and respectful community.
About Quinnipiac:
Quinnipiac University is a private, coeducational institution located 90 minutes north of New York City and two hours from Boston. The university currently has an enrollment of 9,700 students in more than 100-degree programs through its Schools of Business, Communications, Computing & Engineering, Education, Health Sciences, Law, Medicine, Nursing and the College of Arts & Sciences. Our 20 Division I teams have achieved remarkable success, boasting national and conference titles - including a 2023 NCAA national championship win in men's ice hockey, a trip to the Sweet 16 for our women's basketball team and NCAA Tournament appearances by many of our programs. The Quinnipiac University Poll is nationally recognized as a leader in public opinion research, and the university is consistently recognized by U.S. News & World Report and Princeton Review. The Wall Street Journal ranked Quinnipiac #51 among the best colleges in the nation, and second in Connecticut, for our exceptional graduation rate, salary impact, learning facilities, career preparation and learning opportunities.
The university is in the midst of program expansion and renewal for both traditional and adult learners, the development of innovative strategic partnerships, and recently opened South Quad with three state-of-the-art buildings.
As Quinnipiac grows, the university remains guided by the core values that define our community and shapes the experience of every student and employee.
  • We are fiercely committed to ensuring every Bobcat thrives. We are a lifelong partner for every learner.
  • We passionately care about our community. Everyone should feel welcome and valued.
  • We boldly shape our university's future. We will forge a path of impact together.

These values are the foundation of who we are and reflect the Quinnipiac spirit found across our campuses. For more information, please visit qu.edu. Connect with Quinnipiac on Facebook, Instagram, YouTube, TikTok and X.
Advertised: July 08, 2026 Eastern Daylight Time
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