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Phone Chat Jobs (NOW HIRING)

IT Support Technician

Austin, TX · On-site

$21.25 - $29.25/hr

Responsibilities : • Diagnosing and resolving desktop/laptop hardware and software issues, both remotely and in person, through various methods like phone, chat, web tickets or in-person assistance ...

Customer service representative

$16.50 - $22.25/hr

Provide professional and empathetic support to customers via phone, chat, or email * Follow client-specific procedures and use tools provided to resolve inquiries * Maintain a quiet, distraction-free ...

Provide support for incoming phone, chat, and email contacts for a broad range of partner questions. This rotation focuses heavily on learning and, therefore, entails several weeks of training ...

Apply Early

Customer service representative

$16.50 - $22.25/hr

Provide professional and empathetic support to customers via phone, chat, or email * Follow client-specific procedures and use tools provided to resolve inquiries * Maintain a quiet, distraction-free ...

Respond to customer inbound inquiries via phone, chat, and email regarding SoFi's banking, investment and credit card products * Timely and accurately deliver information to SoFi Members while ...

Customer service representative

$16.50 - $22.25/hr

Provide professional and empathetic support to customers via phone, chat, or email * Follow client-specific procedures and use tools provided to resolve inquiries * Maintain a quiet, distraction-free ...

Customer Care Specialist

Carrboro, NC

$14.50 - $19.25/hr

Answer calls (phone, chat, and email) to assist customers with order fulfillment and service execution. * Analyze and interpret customer needs while establishing rapport to provide immediate ...

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Telephone Banker

Belfast, ME · On-site

$27 - $28/hr

Experience in inbound or outbound call center environments (phone, chat, or video). * Experience managing high client volumes, especially as a Personal Banker. Role-Related Skills * Relationship ...

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Customer Service Representative

$16.50 - $22.25/hr

Customer service inquiries are routed to individual people working from their home providing sales, technical support and customer service in the form of phone, chat and e-mail responses. No ...

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Phone Chat information

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How much do phone chat jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for phone chat in the United States is $16.01, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.31 per hour, depending on experience, location, and employer.

Is paid chatting a legitimate job?

Phone chat jobs are legitimate positions where individuals provide customer service, companionship, or advice via phone or online chat platforms. These jobs often require good communication skills, reliability, and sometimes background checks, and they are typically paid hourly or per session. However, job seekers should be cautious of scams and verify the legitimacy of the employer before committing.

What jobs can I do with just a phone?

Phone-based jobs include customer service representative, telemarketer, virtual assistant, and remote sales agent. These roles typically require good communication skills, a quiet environment, and sometimes specific software or training. Many of these jobs can be performed from home or any location with a reliable phone and internet connection.

What are the key skills and qualifications needed to thrive as a Phone Chat Representative, and why are they important?

To thrive as a Phone Chat Representative, strong communication skills, fast and accurate typing abilities, and a high school diploma or equivalent are essential. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is typically required. Outstanding problem-solving, patience, and active listening skills help representatives stand out in handling customer inquiries. These skills ensure efficient, accurate, and positive interactions that enhance customer satisfaction and loyalty.

What is the difference between Phone Chat vs Customer Service Representative?

AspectPhone ChatCustomer Service Representative
CredentialsMinimal; communication skills often prioritizedHigh school diploma or equivalent; sometimes additional training
Work EnvironmentRemote or call center; online chat platformsCall centers, retail, or office settings
Industry UsageCustomer support, tech support, salesRetail, telecom, banking, and more
Common Search/ComparisonYesYes

Phone Chat roles focus on online or remote communication via chat platforms, often requiring strong written communication skills. Customer Service Representatives typically handle inbound calls in various industries, requiring more extensive training and direct customer interaction. Both roles aim to assist customers but differ mainly in communication medium and work environment.

How do I become an online chat agent?

To become an online chat agent, you typically need good communication skills, basic computer literacy, and sometimes prior customer service experience. Many employers require a high school diploma or equivalent and may provide training on specific chat platforms or tools. Having a quiet work environment and being able to handle multiple chats simultaneously are also important.

How to make $1000 a week remotely?

A Phone Chat job can potentially pay $1000 a week if you work full-time hours and handle high-volume, high-paying calls. Success depends on your communication skills, experience, and the company's pay structure, which may include per-minute rates or bonuses. Building a steady client base and improving your efficiency can help increase earnings in remote phone chat roles.

What are phone chat jobs?

Phone chat jobs involve communicating with clients or customers over the phone to provide support, companionship, sales, or information. These roles can vary from customer service and technical support to chat line operators who engage in casual, friendly, or adult conversations. Phone chat workers typically work from home or call centers, using scripts or guidelines to guide their conversations. The main skills required include excellent verbal communication, patience, and the ability to handle a variety of topics or situations professionally.
More about Phone Chat jobs
What cities are hiring for Phone Chat jobs? Cities with the most Phone Chat job openings:
What are the most commonly searched types of Phone Chat jobs? The most popular types of Phone Chat jobs are:
What states have the most Phone Chat jobs? States with the most job openings for Phone Chat jobs include:
IT Support Technician

IT Support Technician

Cognizant

Austin, TX • On-site

$21.25 - $29.25/hr

Full-time

Posted 12 days ago


Cognizant rating

7.4

Company rating: 7.4 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

40th of 58 rated business consultants


Job description

Job Summary:
Cognizant is seeking an IT Support Technician to provide technical assistance and support for computer systems and mobile devices. The role involves diagnosing and resolving hardware and software issues, guiding customers through problem-solving processes, and escalating unresolved issues to higher-level support.
Responsibilities:
• Diagnosing and resolving desktop/laptop hardware and software issues, both remotely and in person, through various methods like phone, chat, web tickets or in-person assistance.
• Mobile device management
• Determine the best solution based on the issue and details provided by customers
• Walk the customer through the problem-solving process
• Direct unresolved issues to the next level of support personnel
• Provide accurate information on IT products or services
Qualifications:
Required:
• Diagnosing and resolving desktop/laptop hardware and software issues, both remotely and in person, through various methods like phone, chat, web tickets or in-person assistance.
• Mobile device management
• Determine the best solution based on the issue and details provided by customers
• Walk the customer through the problem-solving process
• Direct unresolved issues to the next level of support personnel
• Provide accurate information on IT products or services
• Desktop Support - Windows/Mac OS: 1 to 3 years of experience
• MDM/Mobile Device Management: 1 to 3 years of experience
• Ticketing Tools: 1 to 3 years of experience
Preferred:
• ITIL: Good to have
Company:
Cognizant is a professional services company that helps clients alter their business, operating, and technology models for the digital era. Founded in 1994, the company is headquartered in Teaneck, USA, with a team of 10001+ employees. The company is currently Late Stage.

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