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Phone Chat Jobs (NOW HIRING)

Artius Solutions

Telephone Banker

Belfast, ME · On-site

$27 - $28/hr

Experience in inbound or outbound call center environments (phone, chat, or video). * Experience managing high client volumes, especially as a Personal Banker. Role-Related Skills * Relationship ...

Instacart

Bilingual Customer Experience Specialist

OR · On-site +1

$17 - $22/hr

Handle live customer contacts (phone, chat, and/or email) for up to 100% of your scheduled time, consistently delivering clear, empathetic, and efficient support. * Navigate and execute complex ...

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Phone Chat information

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$8

$16

$25

How much do phone chat jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for phone chat in the United States is $16.01, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.31 per hour, depending on experience, location, and employer.

What is a phone chat job?

Phone chat jobs involve communicating with clients or customers over the phone to provide support, companionship, sales, or information. These roles can vary from customer service and technical support to chat line operators who engage in casual, friendly, or adult conversations. Phone chat workers typically work from home or call centers, using scripts or guidelines to guide their conversations. The main skills required include excellent verbal communication, patience, and the ability to handle a variety of topics or situations professionally.

What are the key skills and qualifications needed to thrive as a phone chat representative, and why are they important?

To thrive as a Phone Chat Representative, strong communication skills, fast and accurate typing abilities, and a high school diploma or equivalent are essential. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is typically required. Outstanding problem-solving, patience, and active listening skills help representatives stand out in handling customer inquiries. These skills ensure efficient, accurate, and positive interactions that enhance customer satisfaction and loyalty.

What is the difference between Phone Chat vs Customer Service Representative?

AspectPhone ChatCustomer Service Representative
CredentialsMinimal; communication skills often prioritizedHigh school diploma or equivalent; sometimes additional training
Work EnvironmentRemote or call center; online chat platformsCall centers, retail, or office settings
Industry UsageCustomer support, tech support, salesRetail, telecom, banking, and more
Common Search/ComparisonYesYes

Phone Chat roles focus on online or remote communication via chat platforms, often requiring strong written communication skills. Customer Service Representatives typically handle inbound calls in various industries, requiring more extensive training and direct customer interaction. Both roles aim to assist customers but differ mainly in communication medium and work environment.

How do I become a phone chat agent?

To become a phone chat agent, you typically need good communication skills, a quiet work environment, and sometimes prior customer service experience. Many positions require a high school diploma or equivalent and may involve training on specific chat or communication tools. Some roles may also require a background check or certain technical skills.
More about Phone Chat jobs

What cities are hiring for Phone Chat jobs?

Cities with the most Phone Chat job openings:

What are the most commonly searched types of Phone Chat jobs?

The most popular types of Phone Chat jobs are:

What states have the most Phone Chat jobs?

States with the most job openings for Phone Chat jobs include:

What job categories do people searching Phone Chat jobs look for?

The top searched job categories for Phone Chat jobs are:

Phone Chat jobs near you
Infographic showing various Phone Chat job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 56% In-person, and 44% Remote job distribution, with an average salary of $33,296 per year, or $16 per hour.

Amazon Customer Service Representative (Remote)

TradeJobsWorkforce

Fort Worth, TX • Remote

$15.25 - $20.75/hr

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Take the next step in your career as our new Amazon Customer Service Representative (Remote) to assist customers with orders, returns, and account issues via phone, chat, or email. Work closely with your team to maintain high performance and efficiency. Stay adaptable to meet changing priorities and business needs. Perks include competitive pay, flexible scheduling, training opportunities, a supportive work environment, and career growth potential.

Apply